Kaspersky Thin Client
- Kaspersky Thin Client Help
- About Kaspersky Thin Client
- What's new
- Installing Kaspersky Thin Client
- Kaspersky Thin Client interface
- Kaspersky Thin Client licensing
- Data provision
- Turning Kaspersky Thin Client on and off
- Restarting Kaspersky Thin Client
- Configuring Kaspersky Thin Client
- Scenario: Quick Start for administrators
- Scenario: Migrating management of Kaspersky Thin Client to a new Kaspersky Security Center Server
- Scenario: Switching Kaspersky Thin Client to trusted mode
- Configuring general settings
- Configuring network settings
- Configuring settings for connecting Kaspersky Thin Client to Kaspersky Security Center
- Changing settings for connecting Kaspersky Thin Client to Kaspersky Security Center
- Managing Kaspersky Thin Client certificates
- Configuring RDP connection settings
- Configuring settings for connecting to Basis.WorkPlace remote desktops
- Managing power-saving mode
- Configuring monitors layout
- Managing access to Kaspersky Thin Client settings
- Configuring the date and time
- Resetting Kaspersky Thin Client settings
- Working with Kaspersky Thin Client
- Managing Kaspersky Thin Client using hotkeys
- Managing Kaspersky Thin Client through the Kaspersky Security Center Web Console
- About the Kaspersky Security Management Suite web plug-in
- Restricting access to functions of the Kaspersky Security Management Suite web plug-in
- Logging in and out of the Web Console
- Adding Kaspersky Thin Client to a group of managed devices
- Managing policies
- Configuring Kaspersky Thin Client settings through the Web Console
- Configuring general settings of Kaspersky Thin Client through the Web Console
- Configuring settings for connecting to a remote desktop via RDP through the Web Console
- Configuring settings for connecting to a remote desktop managed by Basis.WorkPlace through the Web Console
- Managing Kaspersky Thin Client power-saving mode through the Web Console
- Configuring the interface language and time zone of Kaspersky Thin Client through the Web Console
- Configuring synchronization between Kaspersky Thin Client and Kaspersky Security Center
- Configuring forwarding of Kaspersky Thin Client logs to a log server
- Confirming Kaspersky Thin Client user actions
- Managing Kaspersky Thin Client security certificates through the Web Console
- About the reserve certificate for connecting Kaspersky Thin Client to Kaspersky Security Center
- Creating a user certificate for connecting Kaspersky Thin Client to Kaspersky Security Center
- Uploading a reserve certificate and user certificate to the Web Console for connecting Kaspersky Thin Client to Kaspersky Security Center
- Adding new certificates in the Web Console
- Removing certificates from the Web Console
- Converting a certificate from PEM to DER format
- Monitoring Kaspersky Thin Client events through the Kaspersky Security Center Web Console
- Troubleshooting
- Contacting Technical Support
- Glossary
- Information about third-party code
- Trademark notices
Troubleshooting
Troubleshooting
If an error occurs, check the following:
- The thin client is turned on.
- The thin client is connected to the network.
- The correct IP address or server name, user name and password were entered when connecting to the remote desktop.
If you are unable to resolve the error, please contact Technical Support. If necessary, Technical Support experts may ask you to provide system information and/or the event log.
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Article ID: 186765, Last review: Oct 23, 2023