Kaspersky Thin Client
- Kaspersky Thin Client Help
- About Kaspersky Thin Client
- What's new
- Installing Kaspersky Thin Client
- Kaspersky Thin Client interface
- Kaspersky Thin Client licensing
- Data provision
- Turning Kaspersky Thin Client on and off
- Restarting Kaspersky Thin Client
- Configuring Kaspersky Thin Client
- Scenario: Quick Start for administrators
- Scenario: Migrating management of Kaspersky Thin Client to a new Kaspersky Security Center Server
- Scenario: Switching Kaspersky Thin Client to trusted mode
- Configuring general settings
- Configuring network settings
- Configuring settings for connecting Kaspersky Thin Client to Kaspersky Security Center
- Changing settings for connecting Kaspersky Thin Client to Kaspersky Security Center
- Managing Kaspersky Thin Client certificates
- Configuring RDP connection settings
- Configuring settings for connecting to Basis.WorkPlace remote desktops
- Managing power-saving mode
- Configuring monitors layout
- Managing access to Kaspersky Thin Client settings
- Configuring the date and time
- Resetting Kaspersky Thin Client settings
- Working with Kaspersky Thin Client
- Managing Kaspersky Thin Client using hotkeys
- Managing Kaspersky Thin Client through the Kaspersky Security Center Web Console
- About the Kaspersky Security Management Suite web plug-in
- Restricting access to functions of the Kaspersky Security Management Suite web plug-in
- Logging in and out of the Web Console
- Adding Kaspersky Thin Client to a group of managed devices
- Managing policies
- Configuring Kaspersky Thin Client settings through the Web Console
- Configuring general settings of Kaspersky Thin Client through the Web Console
- Configuring settings for connecting to a remote desktop via RDP through the Web Console
- Configuring settings for connecting to a remote desktop managed by Basis.WorkPlace through the Web Console
- Managing Kaspersky Thin Client power-saving mode through the Web Console
- Configuring the interface language and time zone of Kaspersky Thin Client through the Web Console
- Configuring synchronization between Kaspersky Thin Client and Kaspersky Security Center
- Configuring forwarding of Kaspersky Thin Client logs to a log server
- Confirming Kaspersky Thin Client user actions
- Managing Kaspersky Thin Client security certificates through the Web Console
- About the reserve certificate for connecting Kaspersky Thin Client to Kaspersky Security Center
- Creating a user certificate for connecting Kaspersky Thin Client to Kaspersky Security Center
- Uploading a reserve certificate and user certificate to the Web Console for connecting Kaspersky Thin Client to Kaspersky Security Center
- Adding new certificates in the Web Console
- Removing certificates from the Web Console
- Converting a certificate from PEM to DER format
- Monitoring Kaspersky Thin Client events through the Kaspersky Security Center Web Console
- Troubleshooting
- Contacting Technical Support
- Glossary
- Information about third-party code
- Trademark notices
Troubleshooting > Testing the network connection
Testing the network connection
Testing the network connection
To test whether the thin client is connected to the network,
View the
status of Kaspersky Thin Client connections to the network and to Kaspersky Security Center
in the Kaspersky Thin Client control panel.

- Not connected to the network. Kaspersky Thin Client is not connected to the network.
- Not connected to the network: IP address not configured. Kaspersky Thin Client is not connected to the network, you must configure the connection settings.
- Connected to the network. Kaspersky Thin Client is connected to the network.
- Connected to Kaspersky Security Center. Kaspersky Thin Client is connected to Kaspersky Security Center.
- Not connected to Kaspersky Security Center. Kaspersky Thin Client is not connected to Kaspersky Security Center, you must configure the connection settings.
Article ID: 186847, Last review: Oct 23, 2023