Kaspersky Password Manager Help
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English
- Bahasa Indonesia
- Čeština (Česká republika)
- Dansk (Danmark)
- Deutsch
- Eesti
- Español (España)
- Español (México)
- Français
- Italiano
- Latviešu
- Lietuvių
- Nederlands (Nederland)
- Norsk, bokmål (Norge)
- Polski (Polska)
- Português (Brasil)
- Português (Portugal)
- Română (România)
- Srpski
- Suomi (Suomi)
- Svenska (Sverige)
- Tiếng Việt (Việt Nam)
- Türkçe (Türkiye)
- Ελληνικά (Ελλάδα)
- Български
- Русский
- العربية (الإمارات العربية المتحدة)
- ไทย (ไทย)
- 한국어 (대한민국)
- 日本語(日本)
- 简体中文
- 繁體中文
- Kaspersky Password Manager help
- Overview
- FAQ
- Get started with the application
- Kaspersky Password Manager interface
- Kaspersky Password Manager licensing
- Data provision
- Perform common tasks
- Open and quit the application
- Update the application to version 9.2 or later
- Unlock the vault
- Add entries to the vault
- View/edit entries
- Sort and group entries, customize entry view
- Use autosave and autofill
- Enable and disable autosave and autofill
- Use Password AutoFill for Kaspersky Password Manager
- Use two-factor authentication
- Sync data across devices
- Manage your vault online
- Import data
- Export data
- Use Favorites
- Use Recents
- Search the vault for data
- Scan your computer for important documents
- Download documents from your vault
- Change the main password
- Check password security
- Generate a strong password
- Sign out of My Kaspersky
- How to get customer service
- Sources of information about the application
- Legal
FAQ > What to do if you have forgotten the main password
What to do if you have forgotten the main password
What to do if you have forgotten the main password
If you forget your main password, your data will no longer be available. If this happens, you can create a new data vault with a new main password. However, all data from the old vault on all your devices will be lost and you will then have to manually add all your entries to the new data vault.
Create a new data vault protected with a new main password
- In the main application window, click the Forgot your main password? link.
- In the alert that appears, click Create New Vault if you agree to create a new data vault.
- In the alert that appears, click Continue to create a new data vault for all your devices.
Note: Creating a new data vault will delete all data protected with the forgotten main password from all your devices.
- In the alert that appears, enter the password for your My Kaspersky account and click Continue.
The Main password window opens.
- Enter the new main password twice and click Continue.
- To confirm this operation, you need to enter the verification code that was emailed to you and click Confirm.
The new data vault protected with the new main password is now created. All data protected with the old main password will be deleted from all devices connected to your My Kaspersky account.
Article ID: 100252, Last review: May 12, 2023