"Activation code is invalid for this region" error

Cause

The error "Activation code is invalid for this region" occurs if you attempt to activate the application with an activation code that was intended for use in another country or region. For example, you may have gotten this error if you bought or downloaded Kaspersky Free in your home country and then tried to activate it while abroad.

Solution

To avoid this error, activate the application in the country you purchased it in.

This error can also occur if Secure Connection is enabled in Kaspersky Secure Connection. Disable Secure Connection and try to activate the application again.

What to do if the solution didn't help

Сontact Kaspersky Customer Service by choosing the topic of your request.

Please provide the following information in your request:

• Region where you tried to activate the application
• Activation time and date
• Activation code of 20 symbols (four groups of five characters)
• Detailed description of the issue
• IP address of the computer on which the application is installed. To find out your IP address, you can use one of these services.  
• Your Internet service provider
• A screenshot of the main application window of the application you tried to activate. See this article for instructions.

Useful references

Error “Activation code is not suitable for this application" or “The entered activation code does not apply to this application”