Contents
Viewing protection information
This section describes the Statistics tab and explains how to use it to view aggregated protection information about the computers of all your client companies.
About the Statistics tab
On the Statistics tab, you can view aggregated protection information, represented as a set of charts, about the computers of all your clients. The charts help you to manage the state of your network by allowing you to observe statistical information about the computers. You can monitor protection statuses of computers on the network by viewing information provided by Kaspersky Security Plug-in for ConnectWise Automate. For example, you can immediately detect how many computers on the network are in the critical state or have outdated anti-virus databases.
Viewing protection information
The following pie charts provide snapshots of several aspects of computer protection:
You can filter information displayed in the charts by client and location.
To filter information displayed,
In the Clients drop-down list, select a client or location you want to view.
In the Attention required section below the charts, you can also view statistics on clients that have computers requiring your attention. This section shows information on the number of computers on the network of client companies that require your attention. These are the computers with the following statuses:
- Critical protection status.
- Unmanaged and Unprotected deployment status.
- Anti-virus databases were issued more than a week ago database status.
Deployment status chart
The Deployment status chart displays the total number of computers managed by ConnectWise Automate, which have the deployment statuses below.
Deployment status chart
- Unmanaged—Kaspersky Security Center Network Agent is not installed (computers are not managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud).
- Unprotected—Kaspersky Security Center Network Agent is installed (computers are managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud) but no real-time protection solution by Kaspersky Lab is installed.
- Protected—Both Kaspersky Security Center Network Agent and a real-time protection solution by Kaspersky Lab are installed.
In the middle of the pie chart, the total number of computers is displayed. To the right of the chart, the legend shows details on how many computers, with each status, are on the network.
When you click any deployment status color icon in the chart legend or any chart sector, a window appears, showing details on the computers with the selected deployment status.
The following information is displayed for each computer:
- Computer—Name of the computer. The computer name can be different in ConnectWise Automate and in the Kaspersky Lab solution. The computer name for ConnectWise Automate is displayed above and the name for Kaspersky Security Center / Kaspersky Endpoint Security Cloud is displayed below. When you click the computer name, the Computer Management screen of ConnectWise Automate Control Center is displayed for this computer.
Computer names
- Client / Location—Name of the ConnectWise Automate client and location that the computer belongs to.
- Workspace—If you use Kaspersky Endpoint Security Cloud, this field shows the name of the workspace to which the selected computer belongs. When you click the workspace name, the corresponding Kaspersky Endpoint Security Cloud workspace opens in your browser window.
Protection status chart
Protection status chart displays the total number of computers, managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud (depending on the solution you use), which take the following protection statuses: Critical, Warning, or OK.
Protection status chart
In the middle of the chart, the total number of managed computers is displayed. To the right of the chart, the legend shows the number of computers with each status. This allows you to instantly know the number of critical or warning computers on the network.
When you click any computer status color icon in the chart legend, or any chart sector, a window appears, showing details on the computers with the selected status.
The following information is displayed for each computer:
- Computer—Name of the computer. The computer name can be different in ConnectWise Automate and in the Kaspersky Lab solution. The computer name for ConnectWise Automate is displayed above and the name for Kaspersky Security Center / Kaspersky Endpoint Security Cloud is displayed below. When you click the computer name, the Computer Management screen of ConnectWise Automate Control Center is displayed for this computer.
Computer names
- Client / Location—Name of the ConnectWise Automate client and location that the computer belongs to.
- Status description—Detailed description of the problems detected on the computer, if the computer status differs from OK.
- Workspace—If you use Kaspersky Endpoint Security Cloud, this field shows the name of the workspace to which the selected computer belongs. When you click the workspace name, the corresponding Kaspersky Endpoint Security Cloud workspace opens in your browser window.
Database status chart
The Database status chart displays the total number of computers (managed by Kaspersky Security Center or Kaspersky Endpoint Security Cloud) on which a real-time protection solution by Kaspersky Lab is installed, categorized according to the time since the anti-virus databases being used were issued.
Database status chart
In the middle of the pie chart, the total number of protected computers is displayed. To the right of the chart, the legend shows the number of computers in each group. This allows you to see the number of computers that use anti-virus databases issued a long time ago.
When you click any database status color icon in the chart legend or in any color sector of the pie chart, a window opens showing details about the computers with the selected database status.
The following information is displayed for each computer:
- Computer—Name of the computer. The computer name can be different in ConnectWise Automate and in the Kaspersky Lab solution. The computer name for ConnectWise Automate is displayed above and the name for Kaspersky Security Center / Kaspersky Endpoint Security Cloud is displayed below. When you click the computer name, the Computer Management screen of ConnectWise Automate Control Center is displayed for this computer.
Computer names
- Client / Location—Name of the ConnectWise Automate client and location that the computer belongs to.
- Workspace—If you use Kaspersky Endpoint Security Cloud, this field shows the name of the workspace to which the selected computer belongs. When you click the workspace name, the corresponding Kaspersky Endpoint Security Cloud workspace opens in your browser window.