Prerequisites

When configuring integration, you must specify the parameters of the Kaspersky Lab solution you integrate with (Kaspersky Security Center or Kaspersky Business Hub) and ConnectWise Manage connection parameters. It is recommended that you check these parameters in advance in order to prepare for setting up integration.

Kaspersky Security Center parameters

Check the following parameters:

• Address of the computer on which Kaspersky Security Center Administration Server is installed.
• Credentials: user name and password for the computer on which Administration Server is installed.
• If you establish connection to the Administration Server through a proxy server, check the proxy server parameters: network address or domain name and credentials for the proxy server.

Kaspersky Business Hub parameters

Check the credentials of your Kaspersky Business Hub account: email address and password.

ConnectWise Manage parameters

Check the following parameters:

• Web address of the site that hosts the ConnectWise Manage Server.
• Name of your company in ConnectWise Manage, that is, the company name you use to log in to ConnectWise Manage.
• Public and private keys generated by ConnectWise Manage. Note that the private key is available only at the time the key is created.

  For details on how to generate the keys, see Setting up public and private keys in ConnectWise Manage.

Additional prerequisites

During the integration process, it is required to add virtual servers or companies to your integration. These virtual servers or companies are then mapped to ConnectWise Manage companies.

For each client company in ConnectWise Manage, create and assign a separate Kaspersky Security Center virtual server / Kaspersky Business Hub company prior to integration.

One-to-one mapping is supported, and therefore the number of virtual servers or companies must not exceed the number of your managed companies.

Setting up public and private keys in ConnectWise Manage

To create integration between ConnectWise Manage and Kaspersky Security Integration with ConnectWise Manage, you have to provide API keys. API keys are public and private keys that are generated by ConnectWise Manage for an integration account.

To create API keys in ConnectWise Manage:

1. In ConnectWise Manage, click System → Members and either select an existing member or create a new one.

   Make sure that the member you selected has all the rights necessary to set up the integration.

2. On the Member Maintenance screen, click the API Keys tab and then click the New Item button.
3. In the Description field, type the description for the newly created keys (for example, Kaspersky Integration).
4. Click the Save button to save the new item.

The two API keys are generated and displayed in the Public Key and Private Key fields.

The private key is displayed only at the time it is created.

Make a note of both keys or copy them to the Clipboard because there is no way to recover the private key after the API Keys tab is closed.

You will have to specify these keys when you configure integration with ConnectWise Manage.