Managing integrations

This section describes how to edit or delete an existing integration and how to create a new integration. For example, you may have to edit, delete, or create an integration when you change the vendor of your Professional Services Automation system.

Creating a new integration

You can create a new integration in the Kaspersky Security Integration Tool for MSP window.

Creating a new integration

To create a new integration with Autotask:

1. At the top of the Kaspersky Security Integration Tool for MSP window, click the name of the current integration.
2. In the Integration Settings window that opens, click the New integration button.

   A new Integration Settings window opens. The fields for the connection settings are blank.

3. Specify the values for the following settings of the integration:
   • Platform—Select the integration platform from the drop-down list. The list contains the names of all platforms that Kaspersky Security Center or Kaspersky Business Hub can be integrated with. For integration with Autotask, select Autotask.
   • Integration name—Name of the new integration. This field cannot be blank. By default, the integration name is Integration with Autotask. The integration name is displayed in the Kaspersky Security Integration Tool for MSP window as a link that allows you to view and access the integration properties.

     For an integration with Kaspersky Business Hub, click the View integration ID link under the integration name to view the identifier of the integration. You may have to provide this ID to Kaspersky Lab Technical Support for diagnostics and troubleshooting.

   • User name—User name to be used to log in to Autotask.
   • Password—Password for the user name to be used to log in to Autotask.
4. Click OK when you have finished specifying the integration settings.

   The system validates the Autotask integration settings. If the settings you provide are correct, they are saved and then used by Kaspersky Security Integration with Autotask to gain access to Autotask.

A new integration with Autotask is created.

Editing and viewing an existing integration

You can view and edit settings of an existing integration in the Kaspersky Security Integration Tool for MSP window.

Editing an integration

To view and edit integration with Autotask:

1. At the top of the window, click the name of the integration whose settings you want to view or modify.
2. In the Integration Settings window that opens, in the Select integration drop-down list select the required integration.
3. Modify the following settings of the selected integration:
   • Integration name—Name of the selected integration. By default, the integration name is Integration with Autotask. You can edit this field, however, it cannot be blank.

     For an integration with Kaspersky Business Hub, click the View integration ID link under the integration name to view the identifier of the integration. You may have to provide this ID to Kaspersky Lab Technical Support for diagnostics and troubleshooting.

   • User name—User name to log in to Autotask.
   • Password—Password for the user name, specified to log in to Autotask.
4. Click OK when you have finished editing the integration settings.

   The system validates the Autotask integration settings. If the settings you provide are correct, they are saved and then used by Kaspersky Security Integration with Autotask to gain access to Autotask.

The integration with Autotask is modified and saved.

Deleting an existing integration

You can delete an existing integration in the Kaspersky Security Integration Tool for MSP window.

When you delete an integration, all virtual servers or companies that were linked to the integration are unbound from the integration but continue to exist in Kaspersky Security Center or Kaspersky Business Hub. All administrators of the deleted integration receive notifications that the integration was deleted, but they can continue to administer Kaspersky Business Hub companies that were linked to this integration.

All Kaspersky Security Center virtual servers or Kaspersky Business Hub companies that are unbound from the deleted integration can be added to other integrations.

To delete integration with Autotask:

1. At the top of the Kaspersky Security Integration Tool for MSP window, click the name of the integration that you want to delete.
2. In the integration window that opens, click Delete to delete the integration.
3. Click Yes to confirm deletion.

The integration settings are cleared, indicating that the integration is deleted.

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