Running Kaspersky Lab management commands

To keep a network of your clients' computers secure, run the Kaspersky Lab management commands for all computers on the network. Kaspersky Security Plug-in for ConnectWise Automate provides two commands: scan computers for viruses and update anti-virus databases.

You can run the commands directly from the Kaspersky Security Plug-in for ConnectWise Automate dashboard. This method is useful as it allows you to respond to dashboard information immediately. For example, you can run the virus scan command on a computer that has not been scanned in a long time or you can run the update command on a computer with outdated anti-virus databases.

These security commands can be run for managed computers, that is, for computers that have Network Agent installed. You can also run the security commands on a group of computers. You save time by not running commands on individual computers.

Running virus scan command

Run the virus scan command to check computers for viruses and other malware. In the Kaspersky dashboard, accessible from the ConnectWise Automate toolbar, you can view the time when the computer was last scanned for viruses. When an infected object is found during virus scan, the default actions are either to disinfect the object, or, if disinfection is impossible, to skip the object during the scan process.

The virus scan command can only be run on computers that have Kaspersky Endpoint Security or Kaspersky Security for Windows Server installed.

When you perform the virus scan command, all exclusions configured in the "Exclusions and trusted zone" section of the security policies are retained.

To scan computers:

1. In the Kaspersky dashboard, select the Computers tab.
2. In the list of computers displayed on the Computers tab, select one or more computers for which you want to run the virus scan command.

   To select several individual computers use the Ctrl key, to select a range of computers use the Shift key, or just drag the pointer. To select all the displayed computers, click Select → Select all on the top command bar.

3. Start the computer scanning process in one of the following ways:
   • On the top command bar, click Run scan.
   • In the right pane, in the Computer statistics and actions section, click Scan computers.

The scan command is run for the selected computers, which are protected by Kaspersky Endpoint Security for Windows or Kaspersky Security for Windows Server.

You can view the status and results of the scan command for each computer on the Computer Management screen of ConnectWise Automate.

To view the scan results:

1. Open the Computer Management screen for the required computer.
2. On the Computer Management screen, click the Commands tab and view the command status.

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Running anti-virus database update command

Run the update command to update the anti-virus database on computers. In the Kaspersky dashboard, you can view the time when the anti-virus databases were updated.

The update command can be run only for the computers that have Kaspersky Endpoint Security or Kaspersky Security for Windows Server installed.

To enable execution of the local update command on remote agents through ConnectWise Automate Control Center, perform the following setup in Kaspersky Security Center: open the policy and in the Policy properties window select Advanced Settings → Application settings, and then select the Allow local tasks to be displayed and managed (except custom scan) check box. By default, this check box is cleared, so any local commands except virus scan are denied by policy.

To update anti-virus databases on the computers:

1. In the Kaspersky dashboard, select the Computers tab.
2. In the list of computers displayed on the Computers tab, select one or more computers for which you want to run the anti-virus database update procedure.

   To select several individual computers use the Ctrl key, to select a range of computers use the Shift key, or just drag the pointer. To select all the displayed computers, click Select → Select all on the top command bar.

3. Start the anti-virus database updating process in one of the following ways:
   • On the top command bar, click Run update.
   • In the right pane, in the Computer statistics and actions section, click Update virus bases.

The update command is run for the selected computers, which are protected by Kaspersky Endpoint Security for Windows or Kaspersky Security for Windows Server. After the command is successfully completed, click Refresh to update the Database issued field on the Computers tab of the Kaspersky dashboard.

You can view the status and results of the update command for each computer in the Computer Management screen of ConnectWise Automate.

To view the anti-virus database update results:

1. Open the Computer Management screen for the desired computer.
2. In the Computer Management screen, click the Commands tab and view the command status.

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