Installing and removing Kaspersky Security Plug-in for ConnectWise Automate

Kaspersky Security Plug-in for ConnectWise Automate is delivered as a plug-in, which you unpack and install on the computer that has ConnectWise Automate Control Center installed.

This section contains step-by-step instructions for Kaspersky Security Plug-in for ConnectWise Automate installation, update, and removal.

Installing Kaspersky Security Plug-in for ConnectWise Automate

To successfully install Kaspersky Security Plug-in for ConnectWise Automate, download and save the latest version of Kaspersky Security Plug-in for ConnectWise Automate from the Kaspersky Lab website.

Before you install Kaspersky Security Plug-in for ConnectWise Automate, it is strongly recommended to check its digital signature, to make sure that the Plug-in is issued by Kaspersky Lab.

To check the Kaspersky Security Plug-in for ConnectWise Automate digital signature:

1. Locate the KasperskyPlugin.dll file, which you downloaded from the Kaspersky Lab website.
2. Right-click the KasperskyPlugin.dll file and select Properties.
3. In the properties window that opens, click the Digital Signatures tab and check that the KasperskyPlugin.dll file has Kaspersky Lab signatures.
4. Close the properties window.

After you download and check the digital signature of Kaspersky Security Plug-in for ConnectWise Automate, use ConnectWise Automate Plugin Manager to install Kaspersky Security Plug-in for ConnectWise Automate.

To install Kaspersky Security Plug-in for ConnectWise Automate:

1. Open ConnectWise Automate Control Center.
2. On the main menu, do either of the following:
   • Select Help → Plugin Manager (if you use ConnectWise Automate 10.5 or 11).
   • Select System → Solutions → Plugin Manager (if you use ConnectWise Automate 12).
3. In the Plugin Manager window that opens, select Advanced → Manage Plugins → Add Plugin.
4. In the window that opens, locate the Plug-in file and click Open.
5. In the Add a Plugin dialog box, do the following:
   1. Specify the Plug-in settings.
   2. Make sure that the Remote Agent check box is cleared.

      If the Remote Agent check box is selected, the Plug-in is installed on all the computers on the network, including those on which Kaspersky Lab security applications are not installed. This causes an additional load on ConnectWise Automate.

   3. Click the Save and Close button.

      The Plug-in is added to the Disabled Plugins list in ConnectWise Automate Plugin Manager.

6. In the Plugin Manager window, click the Refresh button.

   The list of installed plug-ins is updated and now contains Kaspersky Security Plug-in for ConnectWise Automate.

7. Enable Kaspersky Security Plug-in for ConnectWise Automate:
   1. In the list of plug-ins, right-click Kaspersky Security Plug-in for ConnectWise Automate and select Enable.
   2. From the Advanced drop-down list, select Reload Plugins → Reload DBAgent Plugins.
8. Close the Plugin Manager window. If you are prompted, click OK.
9. Restart ConnectWise Automate Control Center. The new Plug-in is downloaded.

The Kaspersky icon is displayed on the ConnectWise Automate Control Center toolbar. Click this icon to open the Kaspersky Security Plug-in for ConnectWise Automate dashboard.

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Updating Kaspersky Security Plug-in for ConnectWise Automate

If an earlier version of Kaspersky Security Plug-in for ConnectWise Automate is already installed, you can upgrade it to the latest version. For this purpose, download and save the latest version of Kaspersky Security Plug-in for ConnectWise Automate from the Kaspersky Lab website, and then use ConnectWise Automate Plugin Manager to update to the latest version.

Before you use the new version of Kaspersky Security Plug-in for ConnectWise Automate, it is strongly recommended to check its digital signature, to make sure that the Plug-in is issued by Kaspersky Lab.

To check the Kaspersky Security Plug-in for ConnectWise Automate digital signature:

1. Locate the KasperskyPlugin.dll file, which you downloaded from the Kaspersky Lab website.
2. Right-click the KasperskyPlugin.dll file and select Properties.
3. In the properties window that opens, click the Digital Signatures tab and check that the KasperskyPlugin.dll file has Kaspersky Lab signatures.
4. Close the properties window.

After you download and check the digital signature of Kaspersky Security Plug-in for ConnectWise Automate, use ConnectWise Automate Plugin Manager to update Kaspersky Security Plug-in for ConnectWise Automate.

To update Kaspersky Security Plug-in for ConnectWise Automate:

1. Open ConnectWise Automate Control Center.
2. On the main menu, do either of the following:
   • Select Help → Plugin Manager (if you use ConnectWise Automate 10.5 or 11).
   • Select System → Solutions → Plugin Manager (if you use ConnectWise Automate 12).
3. In the Plugin Manager window that opens, in the list of plug-ins select Kaspersky Security Plug-in for ConnectWise Automate.
4. In the Plugin Manager window, on the menu bar select Advanced → Manage Plugins → Update Plugin.
5. In the window that opens, locate the Plug-in file and click Open.

The Plug-in update starts automatically. After the Plug-in is updated, you are notified that the process is complete.

Removing Kaspersky Security Plug-in for ConnectWise Automate

You can remove Kaspersky Security Plug-in for ConnectWise Automate by means of ConnectWise Automate Plugin Manager.

To remove Kaspersky Security Plug-in for ConnectWise Automate:

1. Open ConnectWise Automate Control Center.
2. On the main menu, do either of the following:
   • Select Help → Plugin Manager (if you use ConnectWise Automate 10.5 or 11).
   • Select System → Solutions → Plugin Manager (if you use ConnectWise Automate 12).
3. In the Plugin Manager window that opens, in the list of plug-ins select Kaspersky Security Plug-in for ConnectWise Automate.
4. In the Plugin Manager window, on the menu bar select Advanced → Manage Plugins → Remove Plugin.
5. A message appears, confirming removal of the Plug-in.

Kaspersky Security Plug-in for ConnectWise Automate is removed.

After Kaspersky Security Plug-in for ConnectWise Automate is removed, all modifications that the Plug-in made to the initial ConnectWise Automate configuration remain in the system. That is, all the scripts, roles, monitors, and other items are still available, as well as any database tables added by the Plug-in. The process of complete removal of the Plug-in and all its items is described in the Knowledge Base. The SQL scripts for removing all Plug-in components are provided as well.

If tracing is enabled, the trace files are not removed from the temporary folders on the ConnectWise Automate server, computers that have ConnectWise Automate Control Center installed, or Automate Agents. You can manually remove them later from the following folder: %windir%\temp\KasperskyPluginLogs\.

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