Contents
Incident data model
The structure of an incident is represented by fields that contain values (see the table below). Some fields are objects or arrays of objects with their own set of fields (for example, the Assignee
and Alerts
fields).
Incident
Field |
Value type |
Is required |
Description |
|
String |
Yes |
Internal incident ID, in the UUID format. |
|
Integer |
Yes |
Short internal incident ID. |
|
String |
Yes |
ID of the tenant that the incident is associated with, in the UUID format. |
|
String |
Yes |
Incident name. |
|
String |
No |
Incident description. |
|
String |
Yes |
Date and time of the incident creation, in the RFC 3339 format. |
|
String |
Yes |
Date and time of the last incident change, in the RFC 3339 format. |
|
String |
No |
Date and time of the incident status change, in the RFC 3339 format. |
|
String |
No |
Severity of the incident. Possible values:
|
|
String |
Yes |
Priority of the incident. Possible values:
|
|
|
No |
Operator to whom the incident is assigned. |
|
String |
No |
Date and time of the first telemetry event of the alert related to the incident, in the RFC 3339 format. |
|
String |
No |
Date and time of the last telemetry event of the alert related to the incident, in the RFC 3339 format. |
|
String |
Yes |
Incident status. Possible values:
|
|
String |
No |
Resolution of the incident status. Possible values:
|
|
String |
Yes |
Method of creating an incident. Possible values:
|
|
No |
Alerts included in the incident. |
Assignee
Field |
Value type |
Is required |
Description |
|
String |
Yes |
User account ID of the operator to whom the incident is assigned. |
|
String |
Yes |
Name of the operator to whom the incident is assigned. |