Running the remote diagnostics of Kaspersky Security Center Network Agent and downloading the results

To start diagnostics for Kaspersky Security Center Network Agent on a remote device and download the results:

1. Open the remote diagnostics window of a client device.
2. In the remote diagnostics window, select the Kaspersky applications tab.

   In the Application management section, the list of Kaspersky applications installed on the device displays.

3. In the list of applications, select Kaspersky Security Center Network Agent.

   The list of remote diagnostics options opens.

4. In the Diagnostics report section, click the Run diagnostics button.

   This starts the remote diagnostics process and generates a diagnostics report. When the diagnostics process is complete, the Download diagnostics report button becomes available.

5. Click the Download diagnostics report button to download the report.

The report is downloaded to the specified location.