Kaspersky Next XDR Expert

Events of Open Single Management Platform components

Each Open Single Management Platform component has its own set of event types. This section lists types of events that occur in Kaspersky Security Center Administration Server and Network Agent. Types of events that occur in Kaspersky applications are not listed in this section.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. For Administration Server, you can additionally view and configure the event list in the Administration Server properties. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

In this section

Data structure of event type description

Administration Server events

Network Agent events

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[Topic 151336]

Data structure of event type description

For each event type, its display name, identifier (ID), alphabetic code, description, and the default storage term are provided.

  • Event type display name. This text is displayed in Open Single Management Platform when you configure events and when they occur.
  • Event type ID. This numerical code is used when you process events by using third-party tools for event analysis.
  • Event type (alphabetic code). This code is used when you browse and process events by using public views that are provided in the Open Single Management Platform database and when events are exported to a SIEM system.
  • Description. This text contains the situations when an event occurs and what you can do in such a case.
  • Default storage term. This is the number of days during which the event is stored in the Administration Server database and is displayed in the list of events on Administration Server. After this period elapses, the event is deleted. If the event storage term value is 0, such events are detected but are not displayed in the list of events on Administration Server. If you configured to save such events to the operating system event log, you can find them there.

    You can change the storage term for events: Setting the storage term for an event

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[Topic 181756]

Administration Server events

This section contains information about the events related to the Administration Server.

In this section

Administration Server critical events

Administration Server functional failure events

Administration Server warning events

Administration Server informational events

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[Topic 184666_1]

Administration Server critical events

The table below shows the events of Kaspersky Security Center Administration Server that have the Critical importance level.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. For Administration Server, you can additionally view and configure the event list in the Administration Server properties. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

Administration Server critical events

Event type display name

Event type ID

Event type

Description

Default storage term

License limit has been exceeded

4099

KLSRV_EV_LICENSE_CHECK_MORE_110

Once a day Open Single Management Platform checks whether a license limit is exceeded.

Events of this type occur when Administration Server detects that some licensing limits are exceeded by Kaspersky applications installed on client devices and if the number of currently used licensing units covered by a single license exceeds 110% of the total number of units covered by the license.

Even when this event occurs, client devices are protected.

You can respond to the event in the following ways:

  • Look through the managed devices list. Delete devices that are not in use.
  • Provide a license for more devices (add a valid activation code or a key file to Administration Server).

Open Single Management Platform determines the rules to generate events when a licensing limit is exceeded.

180 days

Device has become unmanaged

4111

KLSRV_HOST_OUT_CONTROL

Events of this type occur if a managed device is visible on the network but has not connected to Administration Server for a specific period.

Find out what prevents the proper functioning of Network Agent on the device. Possible causes include network issues and removal of Network Agent from the device.

180 days

Device status is Critical

4113

KLSRV_HOST_STATUS_CRITICAL

Events of this type occur when a managed device is assigned the Critical status. You can configure the conditions under which the device status is changed to Critical.

180 days

The key file has been added to the denylist

4124

KLSRV_LICENSE_BLACKLISTED

Events of this type occur when Kaspersky has added the activation code or key file that you use to the denylist.

Contact Technical Support for more details.

180 days

License expires soon

4129

KLSRV_EV_LICENSE_SRV_EXPIRE_SOON

Events of this type occur when the commercial license expiration date is approaching.

Once a day Open Single Management Platform checks whether a license expiration date is approaching. Events of this type are published 30 days, 15 days, 5 days, and 1 day before the license expiration date. This number of days cannot be changed. If the Administration Server is turned off on the specified day before the license expiration date, the event will not be published until the next day.

When the commercial license expires, Open Single Management Platform provides only basic functionality.

You can respond to the event in the following ways:

  • Make sure that a reserve license key is added to Administration Server.
  • If you use a subscription, make sure to renew it. An unlimited subscription is renewed automatically if it has been prepaid to the service provider by the due date.

180 days

Certificate has expired

4132

KLSRV_CERTIFICATE_EXPIRED

Events of this type occur when the Administration Server certificate for Mobile Device Management expires.

You need to update the expired certificate.

180 days

See also:

Administration Server functional failure events

Administration Server informational events

Administration Server warning events

About events in Open Single Management Platform

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[Topic 177080_1]

Administration Server functional failure events

The table below shows the events of Kaspersky Security Center Administration Server that have the Functional failure importance level.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. For Administration Server, you can additionally view and configure the event list in the Administration Server properties. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

Administration Server functional failure events

Event type display name

Event type ID

Event type

Description

Default storage term

Runtime error

 

 

4125

 

 

 

 

KLSRV_RUNTIME_ERROR

 

 

 

 

Events of this type occur because of unknown issues.

Most often these are DBMS issues, network issues, and other software and hardware issues.

Details of the event can be found in the event description.

 

 

 

 

 

180 days

 

 

 

 

Failed to copy the updates to the specified folder

4123

KLSRV_UPD_REPL_FAIL

Events of this type occur when software updates are copied to an additional shared folder(s).

You can respond to the event in the following ways:

  • Check whether the user account that is employed to gain access to the folder(s) has write permission.
  • Check whether a user name and/or a password to the folder(s) changed.
  • Check the internet connection, as it might be the cause of the event. Follow the instructions to update databases and software modules.

180 days

No free disk space

4107

KLSRV_DISK_FULL

Events of this type occur when the hard drive of the device on which Administration Server is installed runs out of free space.

Free up disk space on the device.

180 days

Shared folder is not available

4108

KLSRV_SHARED_FOLDER_UNAVAILABLE

Events of this type occur if the shared folder of Administration Server is not available.

You can respond to the event in the following ways:

  • Check whether the Administration Server (where the shared folder is located) is turned on and available.
  • Check whether a user name and/or a password to the folder is/are changed.
  • Check the network connection.

180 days

The Administration Server database is unavailable

4109

KLSRV_DATABASE_UNAVAILABLE

Events of this type occur if the Administration Server database becomes unavailable.

You can respond to the event in the following ways:

  • Check whether the remote server that has SQL Server installed is available.
  • View the DBMS logs to discover the reason for Administration Server database unavailability. For example, because of preventive maintenance a remote server with SQL Server installed might be unavailable.

180 days

No free space in the Administration Server database

4110

KLSRV_DATABASE_FULL

Events of this type occur when there is no free space in the Administration Server database.

Administration Server does not function when its database has reached its capacity and when further recording to the database is not possible.

Following are the causes of this event, depending on the DBMS that you use, and appropriate responses to the event:

Review the information on DBMS selection.

180 days

Failed to poll the cloud segment

4143

KLSRV_KLCLOUD_SCAN_ERROR

Events of this type occur when Administration Server fails to poll a network segment in a cloud environment. Read the details in the event description and respond accordingly.

Not stored

See also:

Administration Server critical events

Administration Server informational events

Administration Server warning events

About events in Open Single Management Platform

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[Topic 177081_1]

Administration Server warning events

The table below shows the events of Kaspersky Security Center Administration Server that have the Warning importance level.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. For Administration Server, you can additionally view and configure the event list in the Administration Server properties. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

Administration Server warning events

Event type display name

Event type ID

Event type

Description

Default storage term

A frequent event has been detected

 

KLSRV_EVENT_SPAM_EVENTS_DETECTED

Events of this type occur when Administration Server detects a frequent event on a managed device. Refer to the following section for details: Blocking frequent events.

90 days

License limit has been exceeded

4098

KLSRV_EV_LICENSE_CHECK_100_110

Once a day Open Single Management Platform checks whether a licensing limit is exceeded.

Events of this type occur when Administration Server detects that some licensing limits are exceeded by Kaspersky applications installed on client devices and if the number of currently used licensing units covered by a single license constitute 100% to 110% of the total number of units covered by the license.

Even when this event occurs, client devices are protected.

You can respond to the event in the following ways:

  • Look through the managed devices list. Delete devices that are not in use.
  • Provide a license for more devices (add a valid activation code or a key file to Administration Server).

Open Single Management Platform determines the rules to generate events when a licensing limit is exceeded.

90 days

Device has remained inactive on the network for a long time

4103

KLSRV_EVENT_HOSTS_NOT_VISIBLE

Events of this type occur when a managed device shows inactivity for some time.

Most often, this happens when a managed device is decommissioned.

You can respond to the event in the following ways:

  • Manually remove the device from the list of managed devices.

    Specify the time interval after which the Device has remained inactive on the network for a long time event is created by using OSMP Console.

  • Specify the time interval after which the device is automatically removed from the group by using OSMP Console.

90 days

Conflict of device names

4102

KLSRV_EVENT_HOSTS_CONFLICT

Events of this type occur when Administration Server considers two or more managed devices as a single device.

Most often this happens when a cloned hard drive was used for software deployment on managed devices and without switching the Network Agent to the dedicated disk cloning mode on a reference device.

To avoid this issue, switch Network Agent to the disk cloning mode on a reference device before cloning the hard drive of this device.

90 days

Device status is Warning

 

 

 

4114

 

 

 

KLSRV_HOST_STATUS_WARNING

 

 

 

Events of this type occur when a managed device is assigned the Warning status. You can configure the conditions under which the device status is changed to Warning.

 

 

 

 

 

90 days

 

 

 

Certificate has been requested

4133

KLSRV_CERTIFICATE_REQUESTED

Events of this type occur when a certificate for Mobile Device Management fails to be automatically reissued.

Following might be the causes and appropriate responses to the event:

  • Automatic reissue was initiated for a certificate for which the Reissue certificate automatically if possible option is disabled. This might be due to an error that occurred during creation of the certificate. Manual reissue of the certificate might be required.
  • If you use an integration with a public key infrastructure, the cause might be a missing SAM-Account-Name attribute of the account used for integration with PKI and for issuance of the certificate. Review the account properties.

90 days

Certificate has been removed

4134

KLSRV_CERTIFICATE_REMOVED

Events of this type occur when an administrator removes any type of certificate (General, Mail, VPN) for Mobile Device Management.

After removing a certificate, mobile devices connected via this certificate will fail to connect to Administration Server.

This event might be helpful when investigating malfunctions associated with the management of mobile devices.

90 days

APNs certificate has expired

4135

KLSRV_APN_CERTIFICATE_EXPIRED

Events of this type occur when an APNs certificate expires.

You need to manually renew the APNs certificate and install it on an iOS MDM Server.

Not stored

APNs certificate expires soon

4136

KLSRV_APN_CERTIFICATE_EXPIRES_SOON

Events of this type occur when there are fewer than 14 days left before the APNs certificate expires.

When the APNs certificate expires, you need to manually renew the APNs certificate and install it on an iOS MDM Server.

We recommend that you schedule the APNs certificate renewal in advance of the expiration date.

Not stored

Failed to send the FCM message to the mobile device

4138

KLSRV_GCM_DEVICE_ERROR

Events of this type occur when Mobile Device Management is configured to use Google Firebase Cloud Messaging (FCM) for connecting to managed mobile devices with an Android operating system and FCM Server fails to handle some of the requests received from Administration Server. It means that some of the managed mobile devices will not receive a push notification.

Read the HTTP code in the details of the event description and respond accordingly. For more information on the HTTP codes received from FCM Server and related errors, please refer to the Google Firebase service documentation (see chapter "Downstream message error response codes").

90 days

HTTP error sending the FCM message to the FCM server

4139

KLSRV_GCM_HTTP_ERROR

Events of this type occur when Mobile Device Management is configured to use Google Firebase Cloud Messaging (FCM) for connecting managed mobile devices with the Android operating system and FCM Server reverts to the Administration Server a request with a HTTP code other than 200 (OK).

Following might be the causes and appropriate responses to the event:

  • Problems on the FCM server side. Read the HTTP code in the details of the event description and respond accordingly. For more information on the HTTP codes received from FCM Server and related errors, please refer to the Google Firebase service documentation (see chapter "Downstream message error response codes").
  • Problems on the proxy server side (if you use proxy server). Read the HTTP code in the details of the event and respond accordingly.

90 days

Failed to send the FCM message to the FCM server

4140

KLSRV_GCM_GENERAL_ERROR

Events of this type occur due to unexpected errors on the Administration Server side when working with the Google Firebase Cloud Messaging HTTP protocol.

Read the details in the event description and respond accordingly.

If you cannot find the solution to an issue on your own, we recommend that you contact Kaspersky Technical Support.

90 days

Little free space on the hard drive

4105

KLSRV_NO_SPACE_ON_VOLUMES

Events of this type occur when the hard drive of the device on which Administration Server is installed almost runs out of free space.

Free up disk space on the device.

90 days

Little free space in the Administration Server database

4106

KLSRV_NO_SPACE_IN_DATABASE

Events of this type occur if space in the Administration Server database is too limited. If you do not remedy the situation, soon the Administration Server database will reach its capacity and Administration Server will not function.

Following are the causes of this event, depending on the DBMS that you use, and the appropriate responses to the event.

You use the SQL Server Express Edition DBMS:

  • In SQL Server Express documentation, review the database size limit for the version you use. Probably your Administration Server database is about to reach the database size limit.
  • Limit the number of events to store in the Administration Server database.
  • In the Administration Server database there are too many events sent by the Application Control component. You can change the settings of the Kaspersky Endpoint Security policy relating to Application Control event storage in the Administration Server database.

You use a DBMS other than SQL Server Express Edition:

Review the information on DBMS selection.

90 days

Connection to the secondary Administration Server has been interrupted

4116

KLSRV_EV_SLAVE_SRV_DISCONNECTED

Events of this type occur when a connection to the secondary Administration Server is interrupted.

Read the operating system log on the device where the secondary Administration Server is installed and respond accordingly.

90 days

Connection to the primary Administration Server has been interrupted

4118

KLSRV_EV_MASTER_SRV_DISCONNECTED

Events of this type occur when a connection to the primary Administration Server is interrupted.

Read the operating system log on the device where the primary Administration Server is installed and respond accordingly.

90 days

New updates for Kaspersky application modules have been registered

4141

KLSRV_SEAMLESS_UPDATE_REGISTERED

Events of this type occur when Administration Server registers new updates for the Kaspersky software installed on managed devices that require approval to be installed.

Approve or decline the updates by using Kaspersky Security Center Web Console.

90 days

The limit on the number of events in the database is exceeded, deletion of events has started

4145

KLSRV_EVP_DB_TRUNCATING

Events of this type occur when deletion of old events from the Administration Server database has started after the Administration Server database capacity is reached.

You can respond to the event in the following ways:

Not stored

The limit on the number of events in the database is exceeded, the events have been deleted

4146

KLSRV_EVP_DB_TRUNCATED

Events of this type occur when old events have been deleted from the Administration Server database after the Administration Server database capacity is reached.

You can respond to the event in the following ways:

Not stored

See also:

Administration Server critical events

Administration Server functional failure events

Administration Server informational events

About events in Open Single Management Platform

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[Topic 177082_1]

Administration Server informational events

The table below shows the events of Kaspersky Security Center Administration Server that have the Info importance level.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. For Administration Server, you can additionally view and configure the event list in the Administration Server properties. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

Administration Server informational events

Event type display name

Event type ID

Event type

Default storage term

Remarks

Over 90% of the license key is used up

4097

KLSRV_EV_LICENSE_CHECK_90

30 days

Events of this type occur when Administration Server detects that some licensing limits are close to being exceeded by Kaspersky applications installed on client devices and if the number of currently used licensing units covered by a single license constitute over 90% of the total number of units covered by the license.

Even when a licensing limit is exceeded, client devices are protected.

You can respond to the event in the following ways:

  • Look through the managed devices list. Delete devices that are not in use.
  • Provide a license for more devices (add a valid activation code or a key file to Administration Server).

Open Single Management Platform determines the rules to generate events when a licensing limit is exceeded.

New device has been detected

4100

KLSRV_EVENT_HOSTS_NEW_DETECTED

30 days

Events of this type occur when new networked devices have been discovered.

Device has been automatically added to the group

4101

KLSRV_EVENT_HOSTS_NEW_REDIRECTED

30 days

Events of this type occur when devices have been assigned to a group according to device moving rules.

Device has been removed from the group: inactive on the network for a long time

 

 

4104

 

 

KLSRV_INVISIBLE_HOSTS_REMOVED

 

 

30 days

 

 

 

Files have been found to send to Kaspersky for analysis

4131

KLSRV_APS_FILE_APPEARED

30 days

 

FCM Instance ID has changed on this mobile device

4137

KLSRV_GCM_DEVICE_REGID_CHANGED

30 days

 

Updates have been successfully copied to the specified folder

4122

KLSRV_UPD_REPL_OK

30 days

 

Connection to the secondary Administration Server has been established

4115

KLSRV_EV_SLAVE_SRV_CONNECTED

30 days

 

Connection to the primary Administration Server has been established

4117

KLSRV_EV_MASTER_SRV_CONNECTED

30 days

 

Databases have been updated

4144

KLSRV_UPD_BASES_UPDATED

30 days

 

Audit: Connection to the Administration Server has been established

4147

KLAUD_EV_SERVERCONNECT

30 days

 

Audit: Object has been modified

4148

KLAUD_EV_OBJECTMODIFY

30 days

This event tracks changes in the following objects:

  • Administration group
  • Security group
  • User
  • Package
  • Task
  • Policy
  • Server
  • Virtual Server

Audit: Object status has changed

4150

KLAUD_EV_TASK_STATE_CHANGED

30 days

For example, this event occurs when a task has failed with an error.

Audit: Group settings have been modified

4149

KLAUD_EV_ADMGROUP_CHANGED

30 days

 

Audit: Connection to Administration Server has been terminated

4151

KLAUD_EV_SERVERDISCONNECT

30 days

 

Audit: Object properties have been modified

4152

KLAUD_EV_OBJECTPROPMODIFIED

30 days

This event tracks changes in the following properties:

  • User
  • License
  • Server
  • Virtual server

Audit: User permissions have been modified

4153

KLAUD_EV_OBJECTACLMODIFIED

30 days

 

Audit: Encryption keys have been imported or exported from Administration Server

5100

KLAUD_EV_DPEKEYSEXPORT

30 days

 

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[Topic 177083_1]

Network Agent events

This section contains information about the events related to Network Agent.

In this section

Network Agent warning events

Network Agent informational events

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[Topic 184667]

Network Agent warning events

The table below shows the events of Network Agent that have the Warning severity level.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

Network Agent warning events

Event type display name

Event type ID

Event type

Description

Default storage term

Security issue has occurred

549

GNRL_EV_APP_INCIDENT_OCCURED

Events of this type occur when an incident has been found on a device. For example, this event occurs when the device has low disk space.

30 days

KSN Proxy has started. Failed to check KSN for availability

7718

KSNPROXY_STARTED_CON_CHK_FAILED

Events of this type occur when test connection fails for the configured KSN proxy connection.

30 days

Third-party software update installation has been postponed

7698

KLNAG_EV_3P_PATCH_INSTALL_SLIPPED

For example, events of this type occur when EULA for a third-party update installation is declined.

30 days

Third-party software update installation has completed with a warning

7696

KLNAG_EV_3P_PATCH_INSTALL_WARNING

Download the trace files and check the KLRI_PATCH_RES_DESC field value for details.

30 days

Warning has been returned during installation of the software module update

7701

KLNAG_EV_PATCH_INSTALL_WARNING

Download the trace files and check the KLRI_PATCH_RES_DESC field value for details.

30 days

See also:

Network Agent informational events

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[Topic 173538]

Network Agent informational events

The table below shows the events of Network Agent that have the Info severity level.

For each event that can be generated by an application, you can specify notification settings and storage settings on the Event configuration tab in the application policy. If you want to configure notification settings for all the events at once, configure general notification settings in the Administration Server properties.

Network Agent informational events

Event type display name

Event type ID

Event type

Default storage term

Application has been installed

7703

KLNAG_EV_INV_APP_INSTALLED

30 days

Application has been uninstalled

7704

KLNAG_EV_INV_APP_UNINSTALLED

30 days

Monitored application has been installed

7705

KLNAG_EV_INV_OBS_APP_INSTALLED

30 days

Monitored application has been uninstalled

7706

KLNAG_EV_INV_OBS_APP_UNINSTALLED

30 days

New device has been added

7708

KLNAG_EV_DEVICE_ARRIVAL

30 days

Device has been removed

7709

KLNAG_EV_DEVICE_REMOVE

30 days

New device has been detected

7710

KLNAG_EV_NAC_DEVICE_DISCOVERED

30 days

Device has been authorized

7711

KLNAG_EV_NAC_HOST_AUTHORIZED

30 days

KSN Proxy has started. KSN availability check has completed successfully

7719

KSNPROXY_STARTED_CON_CHK_OK

30 days

KSN Proxy has stopped

7720

KSNPROXY_STOPPED

30 days

Third-party application has been installed

7707

KLNAG_EV_INV_CMPTR_APP_INSTALLED

30 days

Third-party software update has been installed successfully

7694

KLNAG_EV_3P_PATCH_INSTALLED_SUCCESSFULLY

30 days

Third-party software update installation has started

7695

KLNAG_EV_3P_PATCH_INSTALL_STARTING

30 days

Installation of the software module update has started

7700

KLNAG_EV_PATCH_INSTALL_STARTING

30 days

Windows Desktop Sharing: Application has been started

7714

KLUSRLOG_EV_PROCESS_LAUNCHED

30 days

Windows Desktop Sharing: File has been modified

7713

KLUSRLOG_EV_FILE_MODIFIED

30 days

Windows Desktop Sharing: File has been read

7712

KLUSRLOG_EV_FILE_READ

30 days

Windows Desktop Sharing: Started

7715

KLUSRLOG_EV_WDS_BEGIN

30 days

Windows Desktop Sharing: Stopped

7716

KLUSRLOG_EV_WDS_END

30 days

See also:

Network Agent warning events

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[Topic 173727]