Using My Kaspersky

About My Kaspersky

My Kaspersky is an online hub for the following tasks:

• Remotely managing supported Kaspersky applications on your devices.
• Downloading installation packages for Kaspersky applications.

You can sign in to My Kaspersky by any of the following methods:

• Using credentials associated with other Kaspersky resources.
• Creating a new account (on My Kaspersky or directly from compatible applications).
• Using your Facebook credentials.

You have to connect your devices to My Kaspersky in order to start using My Kaspersky.

Detailed information on using My Kaspersky is available in the My Kaspersky help.

About My Kaspersky account

A My Kaspersky account is required to sign in to and use My Kaspersky as well as to use certain Kaspersky applications.

If you do not have a My Kaspersky account yet, you can create one on My Kaspersky or directly from compatible applications. You can also use your other Kaspersky accounts to sign in.

When creating a My Kaspersky account, you have to specify a valid email address and set a password. The password must contain at least 8 characters, including at least one number, one uppercase Latin letter, and one lowercase Latin letter. Blank spaces are not allowed.

If the password is too weak or common, you must make it stronger in order to continue the sign-up process.

After your account is created, you will receive an email message containing a link to activate your account.

Activate your account by clicking the link in the email message.

About two-step verification

Two-step verification may be unavailable in your region. For more details, see the My Kaspersky help.

Two-step verification prevents bad guys from signing in to your My Kaspersky account even if they know your password. To verify your identity, you will receive a unique security code in one of the following ways:

• Via an SMS. We use the phone number you save on My Kaspersky. This means that both your password and your phone are needed to sign in to your account.
• Via an authenticator app. You first need to set up two-step verification via your mobile phone number for the authenticator app feature to be available.

You can turn on two-step verification on My Kaspersky. If you change your phone number, you can update it on My Kaspersky. If you are already signed in to your account on a device, nothing will change for you. For detailed instructions, see the My Kaspersky Help.

The security code is valid for a short period. If it expires, request another security code.

If you haven't received an SMS message with a security code

Signing in to My Kaspersky using your Google, Facebook or Apple account

You may have an option to quickly sign in to My Kaspersky with your Google, Facebook or Apple account.

The availability of quick sign-in depends on your region. For more details on restrictions in Russia, please see this article (available only in English and Russian).

First time sign-in

To sign in to My Kaspersky with an existing Google, Facebook or Apple account for the first time:

1. In the Sign in to My Kaspersky window, choose an authorization method and tap the corresponding button.
2. Select your region and language. This affects payment methods and availability of some apps in your My Kaspersky account.
3. Select the I agree to provide Kaspersky with my email address to receive personalized marketing offers check box. This step is optional.
4. Tap Continue.

Kaspersky Who Calls will sign you in to My Kaspersky.

Further sign-ins

If you have already used your Google, Facebook or Apple account to sign in to My Kaspersky before, tap the corresponding button and follow the instructions.

Kaspersky Who Calls will sign you in to My Kaspersky.

Deleting your My Kaspersky account

To delete your My Kaspersky account from the app:

1. Go to Settings > Profile.

   A screen with information on your subscription opens.

2. Tap > Manage subscription.

Learn how to delete your My Kaspersky account on the My Kaspersky website in this article.