Installing and uninstalling the app

Hardware and software requirements

This Help is applicable to Kaspersky Who Calls for Android 1.51.X.XXX and later.

A device must meet the following requirements to support Kaspersky Who Calls:

• Device type: smartphone or tablet with a GSM module
• Internet connection
• Screen resolution: 320x480 pixels or higher
• Available space in the main memory of the device:
  • 30 MB if you are not using offline number databases on your device
  • 80 MB if you are using offline number databases on your device
• Operating system: Android 6.0 or later
• Platforms: ARMv7, or ARMv8 (except for NVIDIA Tegra K1)
• SIM card installed on the device

Installing the app

You can install Kaspersky Who Calls from the app stores of Google, Huawei, or other providers.

To install Kaspersky Who Calls:

1. Open the store app or website on your device.
2. Find Kaspersky Who Calls. To do so, enter Kaspersky Who Calls in the app's search field and tap ENTER.
3. Select Kaspersky Who Calls in the search results.

   A page with details about the app opens.

4. Tap Install on the page with the app details.

   Kaspersky Who Calls begins to be downloaded and installed.

Some steps may vary depending on the store you use.

If a device running the Android operating system has modified firmware, there is an increased risk that the device will be hacked and your data will be stolen or corrupted.

Required permissions

For Kaspersky Who Calls to work correctly, the app requires the following permissions:

• Phone

  For the Caller ID feature to work, and to display information about phone numbers from your call log in the app.

• Contacts

  To look up a phone number in your contact list and display contact info if the number is saved.

• Storage

  This permission is required if you turn on trace file recording in the app settings.

• View network connections, Full network access, View Wi-Fi connections, Receive data from the Internet

  To check for phone numbers in online databases and add phone numbers to the spam database.

• Permission to draw over other apps

  This permission is required for the Caller ID feature to work, and for the app to show alerts about dangerous links in SMS messages.

• Adding Kaspersky Who Calls to battery saving exclusions

  This permission is needed for Kaspersky Who Calls to work consistently.

• SMS

  To look for dangerous, fake, and advertising links in SMS messages.

• Permission for Kaspersky Who Calls to be set as the default phone app

  On devices running Android 7-9, you can set Kaspersky Who Calls to be the default app for processing calls.

  This permission is required to allow spam calls to be instantly blocked, preventing them from going through and ever bothering you. Kaspersky Who Calls uses your system call app to do this. If you have previously downloaded any other phone app to process calls, your device's phone app will be reset to the default app when you grant Kaspersky Who Calls this permission.

• Caller ID and protection from spam

  You can set Kaspersky Who Calls to be the default app for both caller ID and protection from spam.

  This permission is required if you are using a device running Android 10 or higher. We recommend you to grant Kaspersky Who Calls this permission.

• Show notifications

  To display information about app status.

  This permission is required if you are using a device running Android 13.

Permission names may vary in different versions of the Android operating system.

If you haven't granted the permissions required for Kaspersky Who Calls to work properly, the app will display a warning in the Calls section.

Updating the app

You can update Kaspersky Who Calls from the Google Play Store or Huawei AppGallery manually or automatically.

To use Google Play or AppGallery, you must:

• Have a user account.
• Link your device to your user account.
• Have access to the Internet.

By default, automatic app updates on Android are turned on. If you disable automatic updates, go to your provider's app store to check for an update and download it.

For more information on updating the app from Google Play, go to the Google Play Help Center. For more information on updating the app from Huawei AppGallery, go to the Huawei Support website.

Uninstalling the app

To uninstall Kaspersky Who Calls:

1. Tap Settings > Apps > Kaspersky Who Calls > Uninstall.

   The name of the section for managing apps may vary depending on the device model (for example: App Manager).

   The uninstallation confirmation window opens.

2. Confirm uninstallation.

The process of uninstalling Kaspersky Who Calls begins.