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Reports

You can view a Kaspersky report listing all detected objects. Additionally, a separate detailed report is created for each of the following application components: File Anti-Virus, Safe Browsing, Network Attack Blocker, Private Browsing, and the virus scan and update tasks.

Open the Reports window

In the menu bar, choose Protection > Reports.

The Kaspersky application can save reports in text format. This functionality may be useful if application components or tasks result in an error that you cannot fix on your own and you need assistance from Kaspersky Customer Service. In this case, send a text report to Kaspersky Customer Service so our specialists can study the problem and fix it as quickly as possible.

Export a report on a Kaspersky component or task to a text file

  1. In the menu bar, choose Protection > Reports.

    The Reports window opens.

  2. In the left pane, select the tab with the desired report.
  3. In the upper-right corner, click .
  4. In the window that opens, specify the file name, tags, and destination folder for the report.
  5. Click Save.

By default, the Kaspersky application doesn't log informational events in reports. You can allow logging of informational events.

Note: This setting applies only to File Anti-Virus. Logging of non-critical events considerably increases the total size of the report file.

Allow logging of informational events in reports

  1. In the menu bar, click the application icon and choose Settings.

    The application settings window opens.

  2. On the Information tab, in the Reports section, select the Log non-critical events checkbox.

Report files can contain personal data obtained during operation of protection components, such as File Anti-Virus, Safe Browsing, Private Browsing, as follows:

  • Online browsing history
  • Blocked links
  • Versions of the browser and operating system
  • Names of files and paths to them

Report files are stored locally on your computer. Report files are deleted 1 year after they are created. The size of a report file cannot exceed 1 GB. The path to report files is ~/Library/Application Support/Kaspersky Lab/KAV/Data/Report.

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[Topic 59232]