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Notifications and reports

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Notifications

Reports

Security reports

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[Topic 230644]

Notifications

The Kaspersky application displays notifications to inform you of various events related to computer security (for example, a malicious object is detected, application databases are updated, or Network Attack Blocker is turned off). Notifications appear in the top-right corner of the screen and in Notification Center. The appearance of notifications depends on options set in system Notification settings.

Note: Some notifications may not appear in the first hour after the Kaspersky application installation.

Regardless of whether notifications are enabled or disabled, information about events that occur while the application is running appears in the application reports.

Turn off notifications about events that can affect your security

  1. In the menu bar, click the application icon and choose Settings.

    The application settings window opens.

  2. On the Information tab, in the Notifications section, deselect the Notify about events that can affect your security checkbox.

Turn off notification sound

  1. In the menu bar, click the application icon and choose Settings.

    The application settings window opens.

  2. On the Information tab, in the Notifications section, deselect the Turn on alert sounds on malware detection checkbox.

Turn off notifications about special offers and promotions

  1. In the menu bar, click the application icon and choose Settings.

    The application settings window opens.

  2. On the Information tab, in the Notifications section, deselect the Notify about special offers and promotions checkbox.
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[Topic 96669]

Reports

You can view a Kaspersky report listing all detected objects. Additionally, a separate detailed report is created for each of the following application components: File Anti-Virus, Safe Browsing, Network Attack Blocker, Private Browsing, and the virus scan and update tasks.

Open the Reports window

In the menu bar, choose Protection > Reports.

The Kaspersky application can save reports in text format. This functionality may be useful if application components or tasks result in an error that you cannot fix on your own and you need assistance from Kaspersky Customer Service. In this case, send a text report to Kaspersky Customer Service so our specialists can study the problem and fix it as quickly as possible.

Export a report on a Kaspersky component or task to a text file

  1. In the menu bar, choose Protection > Reports.

    The Reports window opens.

  2. In the left pane, select the tab with the desired report.
  3. In the upper-right corner, click .
  4. In the window that opens, specify the file name, tags, and destination folder for the report.
  5. Click Save.

By default, the Kaspersky application doesn't log informational events in reports. You can allow logging of informational events.

Note: This setting applies only to File Anti-Virus. Logging of non-critical events considerably increases the total size of the report file.

Allow logging of informational events in reports

  1. In the menu bar, click the application icon and choose Settings.

    The application settings window opens.

  2. On the Information tab, in the Reports section, select the Log non-critical events checkbox.

Report files can contain personal data obtained during operation of protection components, such as File Anti-Virus, Safe Browsing, Private Browsing, as follows:

  • Online browsing history
  • Blocked links
  • Versions of the browser and operating system
  • Names of files and paths to them

Report files are stored locally on your computer. Report files are deleted 1 year after they are created. The size of a report file cannot exceed 1 GB. The path to report files is ~/Library/Application Support/Kaspersky Lab/KAV/Data/Report.

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[Topic 59232]

Security reports

The Kaspersky application can generate security reports with a brief summary of scan statistics and security issues detected by the application. If security report generation is turned on, the application notifies you that another security report is ready for you to view. If you choose to view the security report, the application opens a new window, in which you can find information about the security status of your computer.

Open a security report

You can open a security report in one of the following ways:

  • Click Show in a notification about a security report.
  • In the main application window, click Show Report under a message about a security report.
  • In Protection Status, on the News tab, click Show Report next to a message that a security report is ready.

Note: Security reports become available shortly after Kaspersky installation and use.

In a security report, you can choose whether you want to view the information for the last two weeks or all the time since the application was installed.

Change the report period

In the pop-up menu in the upper part of the window, select the period for which you want to view the report.

If you don't want to view security reports, you can turn off notifications about them.

Turn off/on notifications about security reports

  1. In the menu bar, click the application icon and choose Settings.

    The application settings window opens.

  2. On the Information tab, in the Notifications section, deselect/select the Notify when security report is ready checkbox.

The Kaspersky application stops/resumes displaying notifications about security reports.

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[Topic 183266]