Kaspersky application licensing

About the End User License Agreement

The End User License Agreement (License Agreement) is a binding agreement between you and AO Kaspersky Lab that stipulates the terms on which you may use the application.

Important: Carefully read the License Agreement before you start using the application.

You can view the terms of the End User License Agreement by using the following methods:

• During installation of Kaspersky application
• By reading the license.txt document in the application installation folder

By installing Kaspersky application, you confirm that you understand and accept the terms of the End User License Agreement. If you don't accept the terms of the End User License Agreement, cancel installation of Kaspersky application and don't use the application.

About subscription

A subscription for the Kaspersky application is a purchase order for the application with specific parameters (expiration date, number of devices protected) that grants you the right to use the application under the terms of the End User License Agreement. You can choose automatic or manual renewal of subscriptions.

The subscription entitles you to:

• Use more features depending on the ordered subscription on one or more devices.
• Get Customer Service assistance.
• Receive updates.

The subscription term countdown starts from the date when you first apply the activation code. If you have purchased a subscription for the use of the application on several devices, the subscription term starts when you first apply the activation code.

If you have purchased a subscription with auto-renewal, the subscription term starts at the time of purchase.

When the subscription expires you may be given a grace period to renew your subscription. The application remains functional during the grace period.

Before buying a subscription, you can test a trial subscription of the application free of charge. The trial subscription of the Kaspersky application remains functional for a short trial period. When the trial period ends, you may be given a grace period, during which the application remains functional. When the grace period is over, all application features are disabled. To continue using the application, you have to buy a subscription.

Important: The Kaspersky application always checks for critical updates required to operate the application, regardless of the subscription status (active, expired, or absent).

About the key

A key is a unique sequence of bits that identifies a subscription. Keys are generated by Kaspersky specialists. You may be asked to provide your key when you contact Customer Service. Your key is displayed in the application interface as a unique alphanumeric sequence after you activate the application on My Kaspersky.

About the activation code

An activation code is a code that you receive when you purchase a subscription for the application. This code is required for activation of the application on My Kaspersky.

An activation code is a unique combination of twenty Latin letters and numbers in the form xxxxx-xxxxx-xxxxx-ххххх.

An activation code may be blocked by Kaspersky if the License Agreement has been violated. If the activation code has been blocked, you need to add another one if you want to use the application.

Depending on how you purchased the application, you can obtain the activation code in one of the following ways:

• When you purchase a boxed version of the Kaspersky application, an activation code is provided in the manual or on the retail box that contains the installation CD.
• When you purchase the application from an online store, an activation code is emailed to the address that you specified when ordering.

If you have lost or accidentally deleted your activation code after activating the application, contact Kaspersky Customer Service.

View subscription information

View subscription information

The Profile window may contain the following information:

• Subscription status
• Active key
• Subscription expiration date and time
• Number of days until your subscription expires
• Number of devices currently protected by your subscription and the number of devices with which you can share protection

  Note: Some subscription plans may display only the information about the total number of devices that can be protected by your subscription.

Manage subscriptions

If you are using a trial version of the application, you can:

• Buy a subscription
  1. Open the main application window.
  2. In the bottommost pane of the main application window, click Profile.

     The Profile window opens.

  3. In the Profile window, click Buy.

  A webpage opens, with information on purchasing a subscription through the Kaspersky online store, My Kaspersky, or Kaspersky partners. When you buy a subscription from an online store, an activation code for Kaspersky is sent to the email address specified in the order form after you complete payment.

  For more information about other purchasing options, see the Kaspersky Help for Windows application.

• Activate your subscription with an activation code if you have one
  1. Open the main application window.
  2. In the bottommost pane of the main application window, click Profile.

     The Profile window opens.

  3. In the Profile window, enter the activation code that you received when purchasing the Kaspersky solution.
  4. Click Activate.

     Note: An activation code is a unique combination of twenty Latin letters and numbers in the form xxxxx-xxxxx-xxxxx-ххххх.

     The application connects to Kaspersky activation servers and sends the activation code to verify its authenticity. If the activation code is successfully verified, the application automatically receives and adds the license key.

  5. Click Finish to complete activating the application.

     Note: You may need to connect to My Kaspersky to complete the activation.

     If activation code cannot be verified, a corresponding notification is displayed. In this case, contact the software vendor that supplied you with this activation code.

  For more information about other activation options, see the Kaspersky Help for Windows application.

You have to renew your subscription if the subscription associated with the active key has expired or the grace period has ended. When the subscription expires and the grace period is over, the application continues to operate with limited functionality (for example, updates and Kaspersky Security Network become unavailable). You can still use some of application components and run virus scans, but only with the anti-virus databases that were installed before the grace period ended.

Renew your subscription

Note: If you have a different My Kaspersky account with an active subscription, you can switch accounts in the Profile window.

If you have a new activation code, you can add it to the application to be used as a reserve code. When the current subscription expires, the application is activated automatically with the reserve activation code. This way, you can ensure uninterrupted protection for your device.

Add a reserve activation code

Your subscription status may become out of date. In this case, you need to manually update the status of your subscription.

Update subscription status

For more information about managing subscriptions, see the following topics from the Kaspersky Help for Windows application:

How subscription works

How to cancel your subscription

How to set a different payment method