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- Bahasa Indonesia
- Čeština (Česká republika)
- Eesti
- Dansk (Danmark)
- Deutsch
- Español (España)
- Español (México)
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- Latviešu
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- Magyar (Magyarország)
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- Norsk, bokmål (Norge)
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- Português (Portugal)
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Contact Customer Service > Send files with error information to Kaspersky
Send files with error information to Kaspersky
Send files with error information to Kaspersky
The Kaspersky application can save status information of the application at the time when an error occurs and automatically send it to Kaspersky.
Enable automatic transmission of files with error information to Kaspersky
- In the menu bar, click the application icon and choose Settings.
The application settings window opens.
- On the Information tab, in the Error reporting section, select the Send reports automatically checkbox.
You can also enable automatic transmission of files with error information to Kaspersky in the application startup error notification window.
The application sends the following information in an error file:
- Process name and ID
- Path to the executable module
- Software version
- Bit version of the process (32- or 64-bit)
- Parent process name and ID
- Software crash date and time
- Operating system version
- Report version
- Type of error that caused the Software crash
- Error information
- Number of the thread in which the error occurred
- Call stacks for each thread during the Software crash (frame number, module name, address in the code, name of the function at the corresponding address)
- Registry values of the thread in which the error occurred
- List of loaded modules with the address at which the module is loaded, module name, module version, UUID, and path to the module
Article ID: 85295, Last review: Sep 6, 2023