Contents
Managing the application on the My Kaspersky portal
The My Kaspersky portal serves as a one-stop shop for managing your data and subscriptions, and is also used to contact technical support. To make full use of the portal, you need to create an account that provides access to all of its functionality.
In the following sections, you will learn more about the My Kaspersky portal and how to create and use an account.
About the My Kaspersky portal
The My Kaspersky portal is a comprehensive online resource that allows you to do the following:
- Download installation packages of applications by Kaspersky to devices.
- Subscribe or renew subscriptions.
- Get technical support.
For detailed information on working with your My Kaspersky account, see the My Kaspersky Portal Help.
Page topAbout the My Kaspersky account
You need a My Kaspersky account to sign in to the My Kaspersky portal and to manage some applications by Kaspersky.
If you subscribed on the Kaspersky website, your account was created during the registration process. An email with a link for creating a password was sent to the email address you provided during registration.
If you do not have an account yet, you can create one on the My Kaspersky portal. You can also use credentials for other Kaspersky resources to log in to the portal.
When creating an account, you must provide a valid email address and invent a password. The password must be at least 8 characters long and contain at least one numeral, one uppercase Latin letter, and one lowercase Latin letter. Spaces are not allowed.
A password that is too simple or too common cannot be used to create an account.
After creating an account, a message with an activation link will be sent to your email address.
Activate your account using the activation link from the message.
You can sign in to your My Kaspersky account using an email address and password, or your Google, Facebook*, Apple, Yandex or VK account. If you already have an account, you can set up quick login using your Google, Facebook*, Apple, Yandex or VK account in the window for connecting your device to your My Kaspersky account. You can do this if the email address used to create your My Kaspersky account from a Google, Facebook*, Apple, Yandex or VK account.
Availability of the quick login feature may depend on your region. More detailed information about restrictions in Russia can be found in this article (available only in English and Russian).
Page top