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Activating the subscription for Kaspersky app

The option of purchasing a subscription for Kaspersky app in Google Play is currently unavailable for users in Russia. This is due to the pausing of Google Play's billing system for users in Russia. If you are in Russia, you can purchase a yearly subscription on the Kaspersky website. We are currently working on other purchase options and will keep you updated. Thank you for staying with us!

To use all functions of the app, you can start a trial or buy and activate the subscription for Kaspersky app.

You must have an Internet connection to buy and activate the subscription.

If you already have a subscription, you can do one of the following to activate it:

  • Use a subscription detected for your My Kaspersky account.

    You must connect the app to My Kaspersky to use this option.

  • Enter an
    activation code
    received from your service provider or when buying a subscription.

You can activate the subscription on first startup or at any time afterward.

We recommend that you sign in to My Kaspersky before purchasing or renewing your subscription. If you are signed in to your My Kaspersky account, the app can check if there is a purchased subscription that you can use to activate the app.

Purchase a subscription from Google Play

If you have a Huawei device without Google Play services, this option is unavailable for you. You can activate the subscription either by signing in to your My Kaspersky or by using an activation code.

  1. Open Kaspersky app.
  2. On the bottom tab bar, tap Profile.
  3. Sign in to your My Kaspersky account.
  4. Tap Buy or restore subscription.

    If a subscription that can be used to activate the app has been found for your My Kaspersky account, Kaspersky app prompts you to use it for activation. When you select the detected subscription, the app is automatically activated. If no subscription has been found or if you prefer to purchase a subscription from Google Play, select the subscription plan you would like to purchase.

  5. Complete the purchase in Google Play.

    Once the subscription has been successfully activated, the app will notify you and display the subscription information.

Activate the app using a subscription detected for your My Kaspersky account

  1. Open Kaspersky app.
  2. On the bottom tab bar, tap Profile.
  3. Tap Buy or restore subscription.
  4. Tap I have a subscription.
  5. Sign in to your My Kaspersky account.

    If a subscription that can be used to activate the app has been found for your My Kaspersky account, Kaspersky app prompts you to use it for activation.

    Once the subscription has been successfully activated, the app will notify you and display the subscription information.

Activate the subscription using an activation code

  1. Open Kaspersky app.
  2. On the bottom tab bar, tap Profile.
  3. Tap Buy or restore subscription.
  4. Tap I have a subscription.
  5. Tap Enter the activation code.
  6. Enter your activation code and tap Next.

    Once the subscription has been successfully activated, the app will notify you and display the subscription information.

Depending on the device you use, you may be offered additional options for activating the subscription. For example, the users of pre-installed version of Kaspersky app on Samsung devices in Russia may also manage their subscription in their Softline accounts.

While using the app under a subscription, you can add another activation code on My Kaspersky before the current subscription expires or is cancelled or revoked.

On Samsung devices with pre-installed Kaspersky app, you can purchase, renew and manage your subscription in your Softline account.

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[Topic 71899]