Using a screen lock

About screen lock options

A screen lock is designed to prevent unauthorized access to features, apps or settings.

You may set the following types of screen locks:

• secret code
• unlock pattern
• fingerprint

On Huawei devices, you can also set a screen lock with face recognition.

All types of screen locks protect access to the following:

• Where is My Device and App Lock settings
• Apps you locked using the App Lock feature
• Uninstallation of Kaspersky app
• Screen lock settings

Only the secret code is used for the following:

• Changing or recovering the secret code
• Unlocking the device locked via My Kaspersky

Adding a secret code

You will be prompted to set a secret code for the app during initial configuration of Where is My Device or App Lock. You can later change the app's secret code.

The app's secret code must consist of at least four numerals.

On some manufacturers' devices, the secret code becomes the system PIN code after the device is blocked. Manufacturers can limit the number of symbols in the system PIN code. To avoid potential problems in unblocking devices, we recommend that you set a secret code that has the same number of symbols as in the system PIN code.

If you forget the secret code, you can recover it on My Kaspersky or on the device.

Changing the secret code

To change the secret code:

1. On the Kaspersky app bottom tab bar, tap Profile > Settings > Screen lock > Change secret code.
2. Enter the app's current secret code.
3. Enter a new secret code.
4. Confirm the new secret code.

The new secret code is applied.

Recovering the secret code

If you have forgotten the secret code, you can recover it on the device or on the My Kaspersky site.

If the device does not have Internet access, you can only recover the secret code on My Kaspersky.

To recover the secret code on the device:

This option of recovering the secret code is only available if your device isn't locked by a system lock.

1. When prompted to enter the secret code, tap I forgot the code.
2. Enter your My Kaspersky account password.
3. Tap Reset secret code.
4. Enter the new secret code.
5. Confirm the new secret code.

The new secret code is applied.

To recover the secret code on the My Kaspersky site:

1. Open My Kaspersky on any device.
2. Sign in to My Kaspersky with the same account you used to set up the feature.
3. Go to the Devices section.

   Click the panel for the mobile device that you want to manage remotely.

4. On the Recovery code tab, click the Get code button.

   The recovery code is displayed on the site.

5. Enter the recovery code in Kaspersky app on the device.
6. Tap Reset secret code.
7. Enter the new secret code.
8. Confirm the new secret code.

The new secret code is applied.

Adding an unlock pattern

After you set a secret code, you may add an unlock pattern. Your unlock pattern set in Kaspersky app is different from the pattern you might set in the device settings to unlock your device.

To add an unlock pattern for Kaspersky app features,

1. Set a secret code.
2. In the Secret code is set window, tap Add an unlock pattern.

   You may also set or edit an unlock pattern later in Settings > Screen lock.

3. Follow the instructions in the pattern setup wizard.

   Note that your unlock pattern can consist of 4 to 9 connected dots.

If you forget your unlock pattern, do the following:

1. Use the secret code.
2. Go to Settings > Screen lock.
3. Tap Add an unlock pattern and set a new pattern.

About a fingerprint

After you set a secret code, you may opt to protect access with a fingerprint. Kaspersky app uses the same fingerprints you add in your device settings. So, if you haven't used fingerprint scanning before, you will be redirected to your device settings.

To use fingerprints to protect access to Kaspersky app settings and features, select the Unlock with fingerprint check box in the setup wizard or in Settings > Screen lock.