When Anti-Malware is running, a threat detected in the external memory of the device (such as an SD card) cannot be neutralized automatically in the corporate container. Kaspersky Endpoint Security for Android does not have access to external memory in the corporate container. Information about detected objects is displayed in app notifications. To neutralize objects detected in the external memory, the object files have to be deleted manually and the device scan restarted.
Due to technical limitations, Kaspersky Endpoint Security for Android cannot scan files with a size of 2 GB or more. During a scan, the app skips such files without notifying you that such files were skipped.
On devices running Android 11 or later, the Kaspersky Endpoint Security for Android app can't scan the "Android/data" and "Android/obb" folders and detect malware in them due to technical limitations.
To configure the full scan schedule for a device:
In the main window of Kaspersky Endpoint Security, tap Settings → App settings → Anti-Malware → Scan settings.
Tap Schedule, and then select the full scan frequency:
Weekly
Daily
Disabled
After database update
Tap Start day, and then select the day of the week when you want to start the full scan.
Tap Start time, and then select the time for starting the full scan.
A full scan of the device is started according to schedule.
If the device is in battery saver mode, the app may perform this task later than specified. To ensure timely responses of Android devices to the administrator's commands, enable the use of Firebase Cloud Messaging.