Kaspersky Secure Mobility Management
4.0
English

Contents

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Data provision to third-party services

Kaspersky Endpoint Security for Android uses the Google services known as Firebase Cloud Messaging, Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics. Kaspersky Endpoint Security for Android uses the Firebase Cloud Messaging (FCM) service to ensure timely delivery of commands to mobile devices and forced synchronization when policy settings are changed. Kaspersky Endpoint Security for Android uses the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services to improve the performance of the app and to help Kaspersky create more effective marketing materials.

In this section

Exchanging information with Firebase Cloud Messaging

Exchanging information with Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics
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[Topic 149378]

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Exchanging information with Firebase Cloud Messaging

Kaspersky Endpoint Security for Android uses the Firebase Cloud Messaging (FCM) service to ensure timely delivery of commands to mobile devices and forced synchronization when policy settings are changed. The app also uses push notifications.

To use the Firebase Cloud Messaging service, you must configure the service settings in Kaspersky Security Center. If Firebase Cloud Messaging settings are not configured, commands on the mobile device and policy settings will be delivered when the device is synchronized with Kaspersky Security Center according to the schedule set in the policy (for example, every 24 hours). In other words, commands and policy settings will be delivered with a delay.

For the purposes of supporting the main functionality of the product, you agree to automatically provide the Firebase Cloud Messaging service with the unique ID of the app installation (Instance ID), and the following data:

  • Information about the installed software: app version, app ID, app build version, app package name.
  • Information about the computer on which the software is installed: OS version, device ID, version of Google services.
  • Information about FCM: app ID in FCM, FCM user ID, protocol version.

Data is transmitted to Firebase services over a secure connection. Access to and protection of information is regulated by the relevant terms of use of the Firebase services: https://firebase.google.com/terms/data-processing-terms/, https://firebase.google.com/support/privacy/.

To prevent the exchange of information with the Firebase Cloud Messaging service:

  1. In the console tree, select Mobile Device Management → Mobile devices.
  2. From the context menu of the Mobile devices folder, select Properties.
  3. In the properties window of the Mobile devices folder, select the Google Firebase Cloud Messaging settings section.
  4. Click the Reset settings button.
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[Topic 149413]

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Exchanging information with Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics

If you use the Administration Plug-in of an earlier version and have enabled data exchange with the Google Analytics service, Kaspersky Endpoint Security for Android Service Pack 4 Maintenance Release 3 will perform exchange data with the Google Analytics for Firebase service. Google Analytics support has been discontinued.

Kaspersky Secure Mobility Management exchanges data with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services for the following purposes:

  • To improve the performance of the app.

    To exchange data with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services for the purposes of improving the performance of the app, the following conditions must be fulfilled:

    • The administrator or the device user must read and accept the terms of the Kaspersky Security Network Statement. If you choose for the Statement to be accepted by users, they will be prompted by a notification on the main app screen to accept the terms of the Statement. Users can also accept the Statements in the About the app section in the Kaspersky Endpoint Security for Android settings.

      If you choose to accept the statements globally, the versions of the statements accepted via Kaspersky Security Center must match the versions already accepted by users. Otherwise, the users will be informed about the issue and prompted to accept the version of a statement that matches the version accepted globally by the administrator. The device status in the Kaspersky Security for Mobile (Devices) plug-in will also change to Warning.

    • The administrator must configure the group policy settings to allow statistics to be sent to KSN (see below).
  • To help Kaspersky create more effective marketing materials.

    To exchange data with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services for the purposes of helping Kaspersky create effective marketing materials, the following conditions must be fulfilled:

    • The administrator or the device user must read and accept the terms of the Statement regarding data processing for marketing purposes. If you choose the Statement to be accepted by users, they can accept the terms of the Statement when installing the app or in the About the app section in the Kaspersky Endpoint Security for Android settings.
    • The administrator must configure the group policy settings to allow data to be sent to Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics (see below).

Data provision to Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics under the Statement regarding data processing for marketing purposes

The Rightholder uses third-party information systems to process data. Their data processing is governed by the privacy statements of such third-party information systems. The following are the services that the Rightholder uses and the data they process:

Google Analytics for Firebase

During use of the Software, the following data will be sent to Google Analytics for Firebase automatically and on a regular basis in order to achieve the declared purpose:

  • app info (app version, app ID, and the ID of the app in the Firebase service, instance ID in the Firebase service, name of the store where the application was obtained, timestamp of the first launch of the Software)
  • ID of app installation on the device and method of installation on the device
  • information about the region and language localization
  • information about the device screen resolution
  • information about the user obtaining root
  • information about setting Kaspersky Endpoint Security for Android as an Accessibility feature
  • information about transitions between application screens, session duration, beginning and end of a screen session, screen name
  • information about the protocol used to submit data to the Firebase service, its version, and ID of the data submission method used
  • details on the type and parameters of the event for which data is submitted
  • information about the app license, its availability, the number of devices
  • information about the frequency of anti-malware database updates and synchronization with Administration Server
  • information about the Administration Console (Kaspersky Security Center or third-party EMM systems)
  • Android ID
  • advertising ID
  • information about the User: age category and gender, identifier of the country of residence, and list of interests
  • information about the User's computer where the Software is installed: computer manufacturer name, type of computer, model, version and the language (locale) of the operating system, information about the application first opened in the last 7 days and the application first opened more than 7 days ago

    Data is forwarded to Firebase over a secure channel. Information about how data is processed in Firebase is published at: https://firebase.google.com/support/privacy.

Firebase Performance Monitoring

During the use of the Software, the following data will be sent to Firebase Performance Monitoring automatically and on a regular basis in order to achieve the declared purpose:

  • unique installation ID
  • application package name
  • version of the installed software
  • battery level and battery-charging state
  • carrier
  • app foreground or background state
  • geography
  • IP address
  • device language code
  • information about the radio/network connection
  • pseudonymous Software instance ID
  • RAM and disk size
  • flag indicating whether the device is jailbroken or rooted
  • signal strength
  • duration of automated traces
  • network, and the following corresponding information: response code, payload size in bytes, response time
  • device description

    Data is forwarded to Firebase Performance Monitoring over a secure channel. Information about how data is processed in Firebase Performance Monitoring is published at: https://firebase.google.com/support/privacy.

Crashlytics

During the use of the Software, the following data will be sent to Crashlytics automatically and on a regular basis in order to achieve the declared purpose:

  • Software ID
  • version of the installed software
  • flag indicating whether the Software was running in the background
  • CPU architecture
  • unique event ID
  • event date and time
  • device model
  • total disk space and amount currently used
  • name and version of the OS
  • total RAM and amount currently used
  • flag indicating whether the device is rooted
  • screen orientation at the time of the event
  • product/hardware manufacturer
  • unique installation ID
  • version of the statistics being sent
  • the Software exception type
  • text of the error message
  • a flag indicating that the Software exception was caused by a nested exception
  • thread ID
  • a flag indicating whether the frame was the cause of the Software error
  • a flag indicating that the thread caused the Software to terminate unexpectedly
  • information about the signal that caused the Software to terminate unexpectedly: signal name, signal code, signal address
  • for each frame associated with a thread, exception, or error: the name of the frame file, line number of the frame file, debug symbols, address and offset in the binary image, display name of the library with the frame, type of the frame, flag indicating whether the frame was the cause of the error
  • OS ID
  • ID of the issue associated with the event
  • information about events that happened before the Software terminated unexpectedly: event identifier, event date and time, event type and value
  • CPU register values
  • event type and value

    Data is forwarded to Crashlytics over a secure channel. Information about how data is processed in Crashlytics is published at: https://firebase.google.com/terms/crashlytics-app-distribution-data-processing-terms.

Providing the above information for processing for marketing purposes is voluntary.

To disable data exchange with the Google Analytics for Firebase, Firebase Performance Monitoring, and Crashlytics services:

  1. Open the configuration window of the management policy for mobile devices on which the Kaspersky Endpoint Security for Android app is installed.
  2. In the policy Properties window, select the Additional section.
  3. In the Data transfer section, clear the Allow data transfer to help improve the quality, appearance, and performance of the app check box.
  4. Click the Apply button to save the changes you have made.

Mobile device settings are changed after the next device synchronization with Kaspersky Security Center.

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[Topic 149418]