The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Configuring the Access Point Name (APN)

To connect a mobile device to data transfer services on a mobile network, you should configure the APN (Access Point Name) settings.

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Configuring APN on Android devices (only Samsung)

Configuration of APN is possible only for Samsung devices.

A SIM card must be inserted to be able to use an access point on the user's mobile device. Access point settings are provided by the mobile telephony operator. Incorrect access point settings may result in additional mobile telephony charges.

To configure the Access Point Name (APN) settings:

1. In the console tree, in the Managed devices folder, select the administration group to which the Android devices belong.
2. In the workspace of the group, select the Policies tab.
3. Open the policy properties window by double-clicking any column.

   Complete the following steps within 15 minutes. Otherwise, you may face an error when saving changes to the policy.

4. In the policy Properties window, select the Manage Samsung KNOX → APN section.
5. In the APN section, click the Configure button.

   The APN settings window opens.

6. On the General tab, specify the following access point settings:
   1. In the APN type drop-down list, select the type of access point.
   2. In the APN name field, specify the name of the access point.
   3. In the MCC field, enter the mobile country code (MCC).
   4. In the MNC field, enter the mobile network code (MNC).
   5. If you have selected MMS or Internet and MMS as the type of access point, specify the following additional MMS settings:
      • In the MMS server field, specify the full domain name of the mobile carrier's server used for MMS exchange.
      • In the MMS proxy server field, specify the network name or IP address of the proxy server and the port number of the mobile carrier's server used for MMS exchange.
7. On the Additional tab, configure the additional settings of the Access Point Name (APN):
   1. In the Authentication type drop-down list, select the type of mobile device user's authentication on the mobile carrier's server for network access.
   2. In the Server address field, specify the network name of the mobile carrier's server through which data transmission services are accessed.
   3. In the Proxy server address field, specify the network name or IP address and port number of the mobile carrier's proxy server for network access.
   4. In the User name field, enter the user name for authorization on the mobile network.
   5. In the Password field, enter the password for user authorization on the mobile network.
8. Click the Apply button to save the changes you have made.

Mobile device settings are changed after the next device synchronization with Kaspersky Security Center.

The help for this version of the solution is no longer updated, so it may contain outdated information. For up-to-date information about the solution refer to the Kaspersky Secure Mobility Management 4.1 Help.

Configuring APN on iOS MDM devices

The Access Point Name (APN) has to be configured in order to enable the mobile network data transmission service on the user's iOS MDM device.

The APN section is out of date. It is recommended to configure APN settings in the Cellular communications section. Before configuring cellular communication settings, make sure that the settings of the APN section have not been applied on the device (the Apply settings on device check box is cleared). The settings of the APN and Cellular communications sections cannot be used concurrently.

To configure an access point on a user's iOS MDM device:

1. In the console tree, in the Managed devices folder, select the administration group to which the iOS MDM devices belong.
2. In the workspace of the group, select the Policies tab.
3. Open the policy properties window by double-clicking any column.

   Complete the following steps within 15 minutes. Otherwise, you may face an error when saving changes to the policy.

4. In the policy Properties window, select the Cellular communications section.
5. In the Cellular communication settings section, select the Apply settings on device check box.
6. In the APN type list, select the type of access point for data transfer on a GPRS/3G/4G mobile network:
   • Built-in APN – configuration of cellular communication settings for data transfer via a mobile network operator that supports operation with a built-in Apple SIM. For more details about devices with a built-in Apple SIM, please visit the Apple Technical Support website.
   • APN – configuration of cellular communication settings for data transfer via the mobile network operator of the inserted SIM card.
   • Built-in APN and APN – configuration of cellular communication settings for data transfer via the mobile network operators of the inserted SIM card and the built-in Apple SIM. For more details about devices with a built-in Apple SIM and a SIM card slot, please visit the Apple Technical Support website.
7. In the APN name field, specify the name of the access point.
8. In the Authentication type drop-down list, select the type of device user authentication on the mobile operator's server for network access (internet and MMS):
9. In the User name field, enter the user name for authorization on the mobile network.
10. In the Password field, enter the password for user authorization on the mobile network.
11. In the Proxy server address and port field, enter the name of a host or the IP address of a proxy server and the number of the proxy server port.
12. Click the Apply button to save the changes you have made.

As a result, the access point name (APN) is configured on the user's mobile device after the policy is applied.