Workspace deletion

A workspace can be deleted either manually or automatically.

Manual deletion

You can delete a workspace if you want to stop using the workspace. Deleting is available for the workspace that you have created and for workspaces whose administrators have granted you access by assigning the Administrator role to your account.

After the workspace is deleted, all security applications will remain on the managed devices. Therefore, we recommend that before deleting the workspace you either disable password protection of all security applications or uninstall security applications from the managed devices.

To delete a workspace:

1. In your browser, go to Kaspersky Security Center Cloud Console.
2. Sign in to your account on Kaspersky Security Center Cloud Console by specifying the user name and the password.
3. If you set up two-step verification, enter the one-time security code that is either sent to you by SMS or generated in your authenticator app (depending on the two-step verification method that you set up).

   The portal page displays the workspace you created. If administrators of other workspaces have granted you access by assigning the Viewer or Administrator role to your account, those workspaces will also appear on your portal page.

4. Click the Settings () button in the upper-right corner of the area with the workspace information, and then click Delete workspace.

   The Delete workspace window opens.

5. In the Delete workspace window, confirm that you want to delete the workspace.

The workspace is marked for deletion. The information block for the workspace has Force deletion and Cancel deletion buttons.

You cannot go to a workspace and manage it if it is marked for deletion.

If you have not been able to mark a workspace for deletion, contact Kaspersky Technical Support. After a Technical Support engineer at Kaspersky receives your request, the workspace and the company will be deleted.

Workspaces that are marked for deletion may remain in that status for a period of seven days after being marked. After seven days, they are automatically deleted.

During that period, you can forcibly delete a workspace that is marked for deletion or cancel deletion of a workspace.

To forcibly delete a workspace:

1. In your browser, go to Kaspersky Security Center Cloud Console.
2. Sign in to your account on Kaspersky Security Center Cloud Console by specifying the user name and the password.
3. If you set up two-step verification, enter the one-time security code that is either sent to you by SMS or generated in your authenticator app (depending on the two-step verification method that you set up).

   The portal page displays the workspace you created. If administrators of other workspaces have granted you access by assigning the Viewer or Administrator role to your account, those workspaces will also appear on your portal page.

4. In the information block for the workspace marked for deletion, click the Force deletion button.

   The Delete workspace window opens.

5. In the Delete workspace window, enter the ID of the workspace that you want to delete.

   You are prompted to confirm the ID of the workspace to make sure that you are not mistakenly deleting the workspace. After a workspace is deleted, it cannot be restored.

   The workspace ID is displayed in the workspace information section under its name.

6. In the Delete workspace window, click OK.

The workspace is deleted. All data about users, managed devices, and their settings, is deleted.

Automatic deletion

Kaspersky Security Center Cloud Console automatically deletes a workspace:

• 30 days after the trial license expires.
• 90 days after all commercial or subscription licenses in the Administration Server repository expire.
• 90 days after you delete the last license key (active, reserve, or not in use) added manually in the repository.

Kaspersky Security Center Cloud Console notifies administrators of the workspace 30 days, 7 days, and 1 day prior to deletion.

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