Mapping accounts and enabling automatic billing

Use the Accounts tab in the Kaspersky Security Integration Tool for MSP window to set up and modify mapping between accounts in Tigerpaw and virtual servers or companies in your Kaspersky Lab solution. To set up mapping, accounts must be created in Tigerpaw, while virtual servers must be added to Kaspersky Security Center Administration Server or companies must be created in Kaspersky Business Hub.

On the Accounts tab, you can also enable automatic billing for your Tigerpaw accounts. This means that information about the number of licenses for Kaspersky Lab security applications provided during the current billing period can be updated regularly and automatically in Tigerpaw. Timely updating lets you prepare customer invoices more quickly and easily.

When you click the Accounts tab, a list is displayed, showing virtual servers or companies and their corresponding Tigerpaw accounts. You can add existing virtual servers or companies to the integration and map Tigerpaw accounts to them. You can also delete mapping between a virtual server or company and its corresponding account. In this case, neither the virtual server / company nor the account is deleted; instead, the link between them is broken.

Mapping accounts and enabling automatic billing

The following sections explain how to add or remove virtual servers or companies to / from the integration and how to configure automatic billing.

Adding and removing virtual servers or companies

You can add existing virtual servers or companies to the integration or remove them from the integration.

To add or remove virtual servers or companies to / from the integration:

1. In the Kaspersky Security Integration Tool for MSP window, click the Companies tab.
2. Click the Add / remove virtual servers link if you use Kaspersky Security Center, or the Add / remove companies link if you use Kaspersky Business Hub, and then do one of the following:
   • Select check boxes next to existing virtual servers or companies to add them to the integration. Then you can match these virtual servers or companies to Tigerpaw accounts.
   • Clear check boxes next to virtual servers or companies to remove them from the integration. This action does not remove the virtual servers from Kaspersky Security Center or companies from Kaspersky Business Hub; it only deletes the mapping between the virtual servers or companies and the Tigerpaw accounts.
3. Click OK.

Each virtual server or company can be added to one integration only. That is, if a virtual server or a company is added to an integration, it is not displayed in a list of virtual servers or companies available for another integration.

Page top

Setting up automatic billing

You can map virtual servers or companies to Tigerpaw accounts and configure automatic billing for the selected accounts.

To set up mapping between virtual servers or companies and Tigerpaw accounts, and edit billing settings:

1. In the Kaspersky Security Integration Tool for MSP window, click the Accounts tab.
2. In the Virtual server column (if you use Kaspersky Security Center) or in the Company column (if you use Kaspersky Business Hub), locate the virtual servers or companies to which to map the Tigerpaw account.

   If you have a long list of virtual servers or companies, use the search box located above the table, on the right, to find the required virtual server or company. Type any part of the virtual server or company name in the search box and click the Search button. Only the virtual servers or companies whose names contain the string you entered are displayed.

3. In the Tigerpaw account column, click the drop-down arrow and select the account that you want to map to the virtual server or company.

   One-to-one mapping is supported. You can map one virtual server or one company to a single Tigerpaw account.

4. Turn automatic billing on or off for the Tigerpaw account by using the toggle button in the Billing settings column.

   To use automatic billing, you must set up mapping between Kaspersky Lab security applications and their Tigerpaw equivalents—price book items. For details, see Mapping Tigerpaw price book items to security applications.

   The Tigerpaw account, for which automatic billing is enabled, must be cross-referenced to the External Product associated with the API User credentials that you provided for the integration. For details, see the "Assign External Products to an Account" section in Tigerpaw online Help.

5. Click the Select agreement drop-down arrow in the Billing settings column and select one of the available agreements associated with the account you selected in the Tigerpaw account column. Each agreement in the list has agreement number and start date.

   A recurring agreement must exist for the account in Tigerpaw in order for automatic billing to be set up successfully. Recurring agreements for accounts are created and managed in Tigerpaw. For more details refer to Tigerpaw documentation.

6. Click the Select price level drop-down arrow in the Billing settings column and select the appropriate price level for the client’s account. Price levels simplify support of multiple standard prices. For example, you may define one price level for standard price-list price, and another price level with a discount for special customers. The price level selected for the account is used by Kaspersky Security Integration Service for MSP when automatically setting up an additional charge price. This price is used when the client is billed for using Kaspersky Lab security applications. For details on price levels, refer to Tigerpaw documentation.

   For details on automatic billing, refer to section How automatic billing works.

7. If necessary, repeat steps 2 to 6 for each pair: virtual server-account or company-account.
8. Click the Save changes button to save your mapping.

After the accounts are mapped to the virtual servers or companies and automatic billing is configured, the additional charges for usage of licensed Kaspersky Lab security applications are automatically created for these accounts in Tigerpaw. These additional charges are created for the specified agreements with price levels corresponding to the accounts.

Page top

How automatic billing works

You can configure automatic billing to enable Kaspersky Security Integration with Tigerpaw to create, and update daily, the Additional Charges for the Agreements associated with Tigerpaw accounts. When automatic billing is configured, information about usage of Kaspersky Lab security applications on managed computers is transferred to Tigerpaw automatically, allowing faster periodic generation of invoices for your customers. For information about enabling and configuring automatic billing, refer to Setting up automatic billing.

The Tigerpaw account, for which automatic billing is enabled, must be cross-referenced to the External Product associated with the API User credentials that you provided for the integration. For details, see the "Assign External Products to an Account" section in Tigerpaw online Help.

Automatic billing works according to the following rules:

• Kaspersky Security Integration Service for MSP runs automatic billing daily, so that you have up-to-date usage information in Tigerpaw any time you have to generate an invoice for a client.
• Kaspersky Security Integration Service for MSP creates additional charges to the agreements only for those Kaspersky Lab security applications that are mapped to Tigerpaw price book items. For details, refer to Mapping Tigerpaw price book items to security applications.
• To get usage information for a particular account, Kaspersky Security Integration Service for MSP calculates how many devices managed by the virtual server or connected to the company associated with this account utilize licenses for the Kaspersky Lab security applications. Only unexpired and active commercial keys and subscriptions are counted. Servers and workstations are counted separately if the Bill devices by category option is selected when Kaspersky Lab security applications and Tigerpaw price book items are mapped. Also, Kaspersky Security Integration Service for MSP calculates how many Kaspersky Security for Microsoft Office 365 mailboxes are protected.

To differentiate the pricing policy for two types of devices (servers and workstations), a separate billing feature is available. Kaspersky Security Integration Tool for MSP supports two billing configurations:

• Associates a single licensed Kaspersky Lab security application with a single Tigerpaw price book item.
• Associates a single licensed Kaspersky Lab security application with three different Tigerpaw price book items: one for servers, a second for workstations, and a third for non-Windows devices.

  In this case, Tigerpaw analyzes the type of client device (server or workstation) that uses the Kaspersky Lab license. Data about each Kaspersky Lab security application license used by the device is associated with the Tigerpaw price book item mapped to this Kaspersky Lab security application.

  For example, if a client company uses Kaspersky Endpoint Security for Business Advanced on 100 devices, where 90 of them are workstations and 10 are servers, Kaspersky Security Integration Service for MSP does the following:

  • Creates an Additional Charge on 90 devices for the Tigerpaw price book item for workstations.
  • Creates an Additional Charge on 10 devices for the Tigerpaw price book item for servers.