Kaspersky Security Integrations for MSP

Enabling and disabling tracing

You may have to save traces of Kaspersky Security Integration with Autotask, for example, if you contact Technical Support and they ask you to provide the traces for diagnostics and troubleshooting. It is recommended to disable tracing when the issue is resolved, as tracing requires additional resources and additional memory to store trace files. It is also recommended to remove the trace files from your computer, when the issue, which required tracing, is resolved, because the trace files may contain personal and confidential data.

By default, tracing is disabled.

There are two ways of enabling and disabling tracing for Kaspersky Security Integration with Autotask components:

• Using the Microsoft Windows Registry.
• In the .config files of Kaspersky Security Integration with Autotask components.