Kaspersky Secure Mail Gateway operation reports

This section contains information on reports, and on how to create and view reports on mail server operation.

You can configure the following reports on the operation of the mail server:

• Daily.
• Weekly.
• Monthly.
• Custom.

Content of Kaspersky Secure Mail Gateway operation reports

You can receive information about Kaspersky Secure Mail Gateway performance during a certain period from Kaspersky Secure Mail Gateway operation reports.

Reports contain the following information about the operation of Kaspersky Secure Mail Gateway:

1. Consolidated report on detects. Report on the results of operation of Kaspersky Secure Mail Gateway modules, which shows the quantity and volume of messages calculated based on the following indicators:
   • Detected in KATA
   • Detected by the Anti-Virus module
   • Detected by the Anti-Phishing module
   • Detected by the Anti-Spam module
   • Sender authentication violations
   • Processed by the Content Filtering module
   • Clean
   • Non-scanned
   • Total messages
2. Consolidated report on actions taken by Kaspersky Secure Mail Gateway on messages. Shows the quantity and volume of messages calculated based on the following indicators:
   • Messages delivered, including:
     • Clean
     • Disinfected
     • With deleted attachments
     • Skipped
     • Non-scanned
   • Messages not delivered, including:
     • Deleted
     • Rejected
     • Postponed
   • Total messages
3. Report on detections by the Anti-Virus module. Shows the number of messages that were scanned and not scanned by the Anti-Virus module during a certain period and contains statistics on detection of messages of the following types:
   • Clean
   • Infected
   • Encrypted
   • Scan errors
   • Messages that were not scanned due to one or several of the following reasons:
     • They were excluded from scans according to the processing rules of global black lists or white lists.
     • They were excluded from scans according to the processing rules of custom black lists or white lists.
     • Virus scan has been disabled for all messages.
     • Virus scan has been disabled for the rule that was applied when processing the message.
     • Anti-virus databases are missing.
     • License issues.
4. Report on detections by the Anti-Spam module. Shows the number of messages that were scanned and not scanned by the Anti-Spam module during a certain period and contains statistics on detection of messages of the following types:
   • Not spam
   • Spam
   • Probable spam
   • Blacklisted message
   • Mass mail
   • Scan errors

   It also displays the number of messages in Anti-Spam Quarantine and the number of messages that were not scanned.

5. Report on detections by the Anti-Phishing module. Shows the number of messages that were scanned and not scanned by the Anti-Phishing module during a certain period and contains statistics on detection of messages of the following types:
   • Not phishing
   • Phishing
   • Malicious URL
   • Scan errors

   In addition, the number of non-scanned messages is displayed.

6. Report on the results of content filtering of messages. Shows the number of messages processed according to content filtering rules during a certain period calculated based on the following indicators:
   • Messages without violations
   • Messages exceeding the allowed size
   • Messages with attachments having a forbidden name
   • Messages with attachments of a forbidden type

   In addition, the number of non-scanned messages is displayed.

7. Report on the message processing rules applied.
8. Report on the top ten sources of spam. Lists the addresses of sources and the number of times they triggered the Anti-Spam module.
9. A report on the top ten email addresses to which the largest number of spam-containing messages were sent. Lists the email addresses of recipients of messages and the number of times they triggered the Anti-Spam module.
10. Report on the top ten sources of malicious objects based on conclusions of the Anti-Virus module. Lists the addresses of sources and the number of times they triggered the Anti-Virus module.
11. A report on the top ten email addresses to which the largest number of malicious objects were sent based on conclusions of the Anti-Virus component. Lists the addresses of recipients and the number of times they triggered the Anti-Virus module.
12. Report on the top ten malicious objects based on conclusions of the Anti-Virus module. Lists the names of objects and the number of times they triggered the Anti-Virus module.

Viewing Kaspersky Secure Mail Gateway operation reports

To view Kaspersky Secure Mail Gateway operation reports:

1. In the main window of the application web interface, go to the management console tree and select the Reports section and the subsection depending on the type of reports you want to view:
   • All reports, if you want to view all reports.
   • Daily, if you want to view daily reports.
   • Weekly, if you want to view weekly reports.
   • Monthly, if you want to view monthly reports.
   • Custom, if you want to view custom reports.

   A page with the list of reports of the type you have selected opens.

2. Click the PDF link in the row with the details of the report that you want to view.

The report is downloaded to the hard drive of your computer in the folder that is specified as the destination folder for downloading files from the Internet in the settings of the browser that you use to manage Kaspersky Secure Mail Gateway.

For example, if you are using the Microsoft Windows operating system and the Downloads folder is specified as the destination folder for downloading files from the Internet, the message is saved in the Downloads folder on the hard drive of your computer.

Deleting Kaspersky Secure Mail Gateway operation reports

To delete one or several Kaspersky Secure Mail Gateway operation reports:

1. In the main window of the application web interface, go to the management console tree and select the Reports section and the subsection depending on the type of reports you want to delete:
   • All reports, if you want to remove all reports from the list.
   • Daily, if you want to remove daily reports from the list.
   • Weekly, if you want to remove weekly reports from the list.
   • Monthly, if you want to remove monthly reports from the list.
   • Custom, if you want to remove custom reports from the list.

   A page with the list of reports of the type you have selected opens.

2. Select check boxes in rows with the details of reports you want to delete.
3. Click the Delete button in the upper part of the workspace.

   The Delete reports action confirmation window opens.

4. Click the Delete button.

   The Delete reports window closes.

The selected reports are deleted.

Enabling and disabling daily reports

To enable or disable Kaspersky Secure Mail Gateway daily reports:

1. In the main window of the application web interface, open the management console tree and select the Reports section and Daily subsection.
2. In the Generating Daily report section, do one of the following:
   • Flip on the toggle switch next to the name of the Generating Daily report section to enable Kaspersky Secure Mail Gateway daily reports.
   • Flip off the toggle switch next to the name of the Generating Daily report section to disable Kaspersky Secure Mail Gateway daily reports.

Configuring the daily report

To configure the Kaspersky Secure Mail Gateway daily report:

1. In the main window of the application web interface, open the management console tree and select the Reports section and Daily subsection.
2. In the Generating Daily report section, click any link to open the Daily report settings window.
3. In the Report generation time field, specify the time at which the daily report will be generated.

   Specify a time in the range of 00:00 to 23:59.

4. In the Report language list, select the language in which the daily report will be generated.
5. In the Format dates in the report list, select the format of dates as you want them to appear in the daily report.
6. If you want Kaspersky Secure Mail Gateway to send the daily report to email addresses, select the check box next to the name of the Enable report sending setting and do the following:
   1. Select the check box next to the name of the Send report to administrator setting if you want Kaspersky Secure Mail Gateway to send the daily report to the email addresses of the Kaspersky Secure Mail Gateway administrator.
   2. In the Send report to the following email addresses field, enter the email address to which you want the daily report to be delivered.

      The email addresses are entered one at a time. Repeat the process of adding addresses to the list for all email addresses that you are adding.

      You can use the symbols "*" and "?" to create an address mask, and regular expressions beginning with the prefix "reg:".

      Regular expressions are not case-sensitive.

   3. Click the button on the right of the entry field.

      The email address you have added appears in the list under the entry field.

7. Click the OK button.

   The Daily report settings window closes.

The Generating Daily report section displays the Kaspersky Secure Mail Gateway daily report settings you have configured.

The generated Kaspersky Secure Mail Gateway weekly reports will appear in the list under the Generating Daily report section.

Enabling and disabling weekly reports

To enable or disable Kaspersky Secure Mail Gateway weekly reports:

1. In the main window of the application web interface, open the management console tree and select the Reports section and Weekly subsection.
2. In the Generating Weekly report section, do one of the following:
   • Flip on the toggle switch next to the name of the Generating Weekly report section to enable Kaspersky Secure Mail Gateway weekly reports.
   • Flip off the toggle switch next to the name of the Generating Weekly report section to disable Kaspersky Secure Mail Gateway weekly reports.

Configuring the weekly report

To configure the Kaspersky Secure Mail Gateway weekly report:

1. In the main window of the application web interface, open the management console tree and select the Reports section and Weekly subsection.
2. In the Generating Weekly report section, click any link to open the Weekly report settings window.
3. In the Report generation day of the week and time fields, select the day of the week and specify the time when the weekly report will be generated.

   Specify a time in the range of 00:00 to 23:59.

4. In the Report language list, select the language in which the weekly report will be generated.
5. In the Format dates in the report list, select the format of dates as you want them to appear in the weekly report.
6. If you want Kaspersky Secure Mail Gateway to send the weekly report to email addresses, select the check box next to the name of the Enable report sending setting and do the following:
   1. Select the check box next to the name of the Send report to administrator setting if you want Kaspersky Secure Mail Gateway to send the weekly report to the email addresses of the Kaspersky Secure Mail Gateway administrator.
   2. In the Send report to the following email addresses field, enter the email address to which you want the weekly report to be delivered.

      The email addresses are entered one at a time. Repeat the process of adding addresses to the list for all email addresses that you are adding.

      You can use the symbols "*" and "?" to create an address mask, and regular expressions beginning with the prefix "reg:".

      Regular expressions are not case-sensitive.

   3. Click the button on the right of the entry field.

      The email address you have added appears in the list under the entry field.

7. Click the OK button.

   The Weekly report settings window closes.

The Generating Weekly report section displays the Kaspersky Secure Mail Gateway weekly report settings you have configured.

The generated Kaspersky Secure Mail Gateway weekly reports will appear in the list under the Generating Weekly report section.

Enabling and disabling monthly reports

To enable or disable Kaspersky Secure Mail Gateway monthly reports:

1. In the main window of the application web interface, open the management console tree and select the Reports section and Monthly subsection.
2. In the Generating Monthly report section, do one of the following:
   • Flip on the toggle switch next to the name of the Generating Monthly report section to enable Kaspersky Secure Mail Gateway monthly reports.
   • Flip off the toggle switch next to the name of the Generating Monthly report section to disable Kaspersky Secure Mail Gateway monthly reports.

Configuring the monthly report

To configure the Kaspersky Secure Mail Gateway monthly report:

1. In the main window of the application web interface, open the management console tree and select the Reports section and Monthly subsection.
2. In the Generating Monthly report section, click any link to open the Monthly report settings window.
3. In the Report generation day of the month and time fields, select the day of the month and specify the time when the monthly report will be generated.

   Specify a time in the range of 00:00 to 23:59.

4. In the Report language list, select the language in which the monthly report will be generated.
5. In the Format dates in the report list, select the format of dates as you want them to appear in the monthly report.
6. If you want Kaspersky Secure Mail Gateway to send the monthly report to email addresses, select the check box next to the name of the Enable report sending setting and do the following:
   1. Select the check box next to the name of the Send report to administrator setting if you want Kaspersky Secure Mail Gateway to send the monthly report to the email addresses of the Kaspersky Secure Mail Gateway administrator.
   2. In the Send report to the following email addresses field, enter the email address to which you want the monthly report to be delivered.

      The email addresses are entered one at a time. Repeat the process of adding addresses to the list for all email addresses that you are adding.

      You can use the symbols "*" and "?" to create an address mask, and regular expressions beginning with the prefix "reg:".

      Regular expressions are not case-sensitive.

   3. Click the button on the right of the entry field.

      The email address you have added appears in the list under the entry field.

7. Click the OK button.

   The Monthly report settings window closes.

The Generating Monthly report section displays the Kaspersky Secure Mail Gateway monthly report settings you have configured.

The generated Kaspersky Secure Mail Gateway weekly reports will appear in the list under the Generating Monthly report section.

Generating a custom report

To generate a custom report:

1. In the main window of the application web interface, open the management console tree and select the Reports section and Custom subsection.
2. Click the Create button in the upper part of the workspace.

   The Custom report settings window opens.

3. In the Reporting period list, select the period for which you want to generate a custom report, and do the following depending on the option you have selected:
   • If you want to generate a report for a specific day, in the Day field enter the date for which you want to generate the report.
   • If you want to generate a report for a specific month, in the Month field select the month for which you want to generate the report.
   • If you want to generate a report for a specific year, in the Year field select the year for which you want to generate the report.
   • If you want to generate a report for a specific date range, in the Date range field specify the start and end dates of the period for which you want to generate the report.
4. In the Report language list, select the language in which the custom report will be generated.
5. In the Format dates in the report list, select the format of dates as you want them to appear in the custom report.
6. If you want Kaspersky Secure Mail Gateway to send the custom report to email addresses:
   1. Select the check box next to the name of the Send report to administrator setting if you want Kaspersky Secure Mail Gateway to send the custom report to the email addresses of the Kaspersky Secure Mail Gateway administrator.
   2. In the Send report to the following email addresses field, enter the email address to which you want the custom report to be delivered.

      The email addresses are entered one at a time. Repeat the process of adding addresses to the list for all email addresses that you are adding.

      You can use the symbols "*" and "?" to create an address mask, and regular expressions beginning with the prefix "reg:".

      Regular expressions are not case-sensitive.

   3. Click the button on the right of the entry field.

      The email address you have added appears in the list under the entry field.

7. Click the OK button.

   The Custom report settings window closes.

The generated Kaspersky Secure Mail Gateway operation reports appear in the list in the workspace of the main window of the application web interface.