General settings of Kaspersky Secure Mail Gateway

This section contains information on configuring the general settings of Kaspersky Secure Mail Gateway.

Configuring the proxy server connection settings

To configure the proxy server connection settings:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Use Proxy Server section, click any link to open the Connection settings window.
3. In the Proxy server settings settings group, select one of the following options in the Use proxy server drop-down list:
   • Yes, if you want to use a proxy server with Kaspersky Secure Mail Gateway.
   • No, If you do not want to use a proxy server with Kaspersky Secure Mail Gateway.
4. In the Address field, enter the proxy server address.
5. In the Port field, enter the proxy server port.
6. In the Authentication settings settings group, select one of the following options in the Authentication drop-down list:
   • Not required, if you do not want to use authentication when connecting to the proxy server.
   • Plain, if you want to use authentication when connecting to the proxy server.
7. If the Authentication setting is set to Plain, enter the user name and password for connecting to the proxy server in the User name and Password fields.
8. In the Proxy server connection settings settings group, in the Bypass proxy for local addresses drop-down list, select one of the following values:
   • Yes , if you do not want to use a proxy server for internal email addresses of your organization.
   • No — if you want to use a proxy server irrespective of whether or not email addresses belong to your organization.
9. Click the OK button.

To enable or disable usage of a proxy server:

1. In the main window of the application web interface, open the management console tree and select the Settings section and Database Update subsection.
2. In the workspace, do one of the following:
   • Flip on the toggle switch next to the name of the Use Proxy Server settings group if you want to use a proxy server with Kaspersky Secure Mail Gateway.
   • Flip off the toggle switch next to the name of the Use Proxy Server settings group if you do not want to use a proxy server with Kaspersky Secure Mail Gateway.

You can enable use of a proxy server only after you configure the proxy server connection settings.

Configuring email addresses of the administrator

To configure email addresses of the administrator for sending notifications, reports, and other messages of Kaspersky Secure Mail Gateway:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Email Addresses section, click the Administrator's email addresses link to open the Administrator's email addresses window.
3. In the Email addresses to which Kaspersky Secure Mail Gateway sends notifications, reports, and messages from the program email address field, enter the email address of the administrator.

   The email addresses are entered one at a time. Repeat the process of adding addresses to the list for all email addresses that you are adding.

   You can use the symbols "*" and "?" to create an address mask, and regular expressions beginning with the prefix "reg:".

   Regular expressions are not case-sensitive.

4. Click the Add button on the right of the entry field.

   The list of administrator's email addresses is compiled in the field under the button for adding entries.

5. Click the OK button.
6. The Administrator's email addresses window closes.

Email addresses are displayed on the right of the Administrator's email addresses link in the workspace of the main window of the application web interface.

Configuring HelpDesk account settings

This section contains information about the HelpDesk account and how to configure it.

About the HelpDesk account

The HelpDesk account is designed for obtaining restricted access to application settings. Using the HelpDesk account, the Kaspersky Secure Mail Gateway administrator can grant another user the rights to perform certain operations, for example, to investigate incidents with messages in Backup.

To obtain access to Kaspersky Secure Mail Gateway under the HelpDesk account, you must perform the following actions:

• Activate HelpDesk Account.
• Specify the user name and password.
• Enter the assigned account credentials on the web interface authorization page.

After completion of the authentication procedure, if the appropriate rights are present, the HelpDesk user can access the following operations in Kaspersky Secure Mail Gateway:

• Viewing information about a message in Backup.
• Delivering messages from Backup to the recipient.

  The value of this setting is assigned in Backup settings.

• Modifying custom black lists and white lists.
• Operations with reports:
  • Viewing ready reports.
  • Saving a ready report to the hard drive.
  • Creating a one-time report with custom settings.
  • Regularly creating daily, weekly, and monthly reports.
  • Removing selected reports from the list of ready reports.
  • Modifying the settings for generating reports for past periods according to schedule.

Activating and deactivating the HelpDesk account

To activate or deactivate the HelpDesk account:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Activate HelpDesk Account section, do one of the following:
   • Flip on the toggle switch next to the name of the Activate HelpDesk Account settings group if you want to activate the HelpDesk account.
   • Flip off the toggle switch next to the name of the Activate HelpDesk Account settings group if you want to deactivate the HelpDesk account.

Modifying the name and password of the HelpDesk account

To modify the HelpDesk account name or password:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Activate HelpDesk Account section, click any link to open the HelpDesk account settings window.
3. In the HelpDesk account user name and password section:
   • If you want to change the HelpDesk account name, enter a new name in the User name field.
   • If you want to change the HelpDesk account password, specify a new password in the Password field and enter it again in the Confirm password field.
4. Click the OK button.

   The HelpDesk account settings window closes.

Granting the HelpDesk account access to custom black lists and white lists

To grant the HelpDesk account access to custom black lists and white lists:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Activate HelpDesk Account section, click any link to open the HelpDesk account settings window.
3. In the HelpDesk account privileges section in the Allow access to custom lists drop-down list, select the Yes option.
4. Click the OK button.

   The HelpDesk account settings window closes.

Granting the HelpDesk account access to reports

To grant the HelpDesk account access to reports:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Activate HelpDesk Account section, click any link to open the HelpDesk account settings window.
3. In the HelpDesk account privileges section in the Allow access to reports drop-down list, select the Yes option.
4. Click the OK button.

   The HelpDesk account settings window closes.

Changing the Administrator account password

To change the password of the Administrator account:

1. In the lower left corner of the main window of the application web interface, click the Administrator link to open the Change password window.
2. In the Old password field, enter the current password of the Administrator account.
3. In the New password field, enter the new password for the Administrator account.
4. In the Re-enter new password field, enter the new password for the Administrator account again.
5. Click the Change Password button.

The Change password window closes.

Configuring the settings for the event log and audit log

You can select the category of the event log and specify the event log level.

By default, events are recorded in the log of the Mail category and have the Info event level.

To configure the settings of the event log and audit log:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Log Settings section, click any link to open the Log Settings window.
3. In the Syslog facility list, select the event log category.
4. Select the event log level in the Event level list.
5. In the Maximum number of records in Audit Log list, select the maximum number of log records in the audit log.

   The number of log records in the audit log has a default limit of 100000 records. When this limit is reached, log record rotation is applied to the audit log: Kaspersky Secure Mail Gateway overwrites the oldest log records with new data.

6. Click the OK button.

Configuring application performance settings

To configure application performance settings:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Performance Settings settings group, click the Number of scanning threads link to open the Performance Settings window.
3. In the Number of scanning threads list, select the number of message streams that Kaspersky Secure Mail Gateway can scan simultaneously.
4. Click the OK button.

Configuring the appearance of scanned messages

To configure the appearance of scanned messages:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Message Settings settings group, click the Add message X-headers link to open the Message Settings window.
3. In the Add message X-headers list, select one of the following options:
   • Yes, if you want to add headers to scanned messages.
   • No, if you do not want to add headers to scanned messages.
4. Click the OK button.

Configuring the template for messages when removing an attachment

To configure the template for messages when removing an attachment:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Templates settings group, click the When removing an attachment link to open the Templates window.
3. In the When removing an attachment, insert the following text in the message body field, enter the text that you want to add to messages from which Kaspersky Secure Mail Gateway deletes attachments.
4. Click the OK button.

Exporting application settings

To export the application settings:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Export and Import of Program Settings settings group, click the Export settings link to open the Export program settings window.
3. Click the OK button.

A file in KZ format is downloaded to the hard drive of your computer in the folder specified as the destination folder for downloading files from the Internet in the settings of the browser that you use to manage Kaspersky Secure Mail Gateway. The file contains all current application settings, including message processing rules with all recipients and senders.

Importing application settings

To import application settings:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Export and Import of Program Settings settings group, click the Import settings link to open the Import program settings window.
3. Click the Browse button.

   The file selection window opens.

4. Select the KZ file containing the application settings that you want to load.
5. Select one of the following options for importing application settings:
   • All settings, if you want to import all application settings.
   • Selected settings, if you want to select which application settings to import.
6. If you are importing Selected settings, select the check boxes next to the application settings that you want to import.
7. Click the Next button.
8. If the application settings were imported successfully, click the Restart the program button.

The application will be restarted. After a few minutes, you must refresh the browser window and sign in again.

Restarting the application

To restart the application:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Export and Import of Program Settings settings group, click the Restart the program link to open the Program restart confirmation window.
3. Click the OK button.

The application will be restarted. After a few minutes, you must refresh the browser window and sign in again.

Configuring integration with Kaspersky Security Center

After installation, Kaspersky Secure Mail Gateway sends information about itself to Kaspersky Security Center. Based on this information, Kaspersky Security Center combines all virtual machines of Kaspersky Secure Mail Gateway into a cluster. A name is assigned to the cluster. You can configure this setting for integration with Kaspersky Security Center.

To configure the setting for integration with Kaspersky Security Center:

1. In the main window of the application web interface, open the management console tree and select the Settings section and General Settings subsection.
2. In the Integration with Kaspersky Security Center settings group, click the Cluster ID link to open the Integration with Kaspersky Security Center window.
3. In the Specify Kaspersky Security Center cluster ID field, enter the Kaspersky Security Center cluster ID. For example, enter Kaspersky Secure Mail Gateway.

Click the OK button.