Kaspersky Secure Mail Gateway Help

About email notifications

An email notification (hereinafter also "notification") is an email message describing an application event or a message scan event, which Kaspersky Secure Mail Gateway sends to the specified email addresses.

You can configure delivery of notifications to the following email addresses:

• Mail server administrator's address
• Message sender's address
• Message recipient's address
• Additional email addresses

Kaspersky Secure Mail Gateway event notifications contain information about application settings, errors occurring during operation of the application, and information to the effect that a sent message has not been delivered to a recipient if delivery failed.

You can configure delivery of the Message Delivery Failed email notification to the sender of the message that has not been delivered.

You can configure delivery of email notifications to the mail server administrator about the following Kaspersky Secure Mail Gateway events:

• Anti-Spam databases are out of date
• Anti-Virus databases are out of date
• Anti-Phishing databases are out of date
• Error Placing Messages in Backup
• Error Purging Backup
• Backup is Almost Full
• Personal Backup notification
• License Expires Soon
• License Expired
• The key is Blocked
• Grace period
• The license is renewed
• LDAP Server Connection Error

Message scan event notifications contain information about the message that has been processed and objects removed from it. The application also includes the text of the original email message in notifications for recipients.

You can configure delivery of email notifications to the administrator, sender, or recipient of messages or to other recipients about the following message scan events:

• Malicious objects detected
• Encrypted objects detected
• Scan errors detected
• Content Filtering issues detected
• Phishing messages detected
• A macro detected in the attachment