Kaspersky Secure Mail Gateway message queue

This section contains information about Kaspersky Secure Mail Gateway message queues.

Searching messages in the message queue

To configure the settings that control the search of messages in the queue of the MTA:

1. In the main window of the application web interface, open the management console tree and select the Message Queue section.
2. In the section for selecting messages, the sender and recipient under the toolbar, click any link to open the Search filter window.
3. Select the queue in which you want to find messages. For example, you can select the Deferred, Active, Inbound (Maildrop and Incoming queues) queue or select several types of queues.

   By default, messages are searched in all queues.

4. In the Message ID in queue field, specify the ID of the message in the queue.

   By default, the search results show messages from all queues.

5. In the From field, specify the message sender.

   By default, the search results show messages from all senders.

6. In the To field, specify the message recipient.

   By default, the search results show messages to all recipients.

7. In the Period list, select the period within which messages should be searched. For example, you can search messages for the last hour, day, week, or year.

   You can also specify a custom period for searching messages. To do so, perform the following:

   1. In the Period list, select Custom.
   2. Specify the start and end dates and times of the search period.

   By default, the search results show messages processed during the last hour.

8. Specify the size range of messages to be searched. To do so, perform the following:
   1. Select the range criterion.

      For example, you can select Less than or equal to or Greater than or equal to.

   2. Specify the size of a message in kilobytes to set the size range for messages.

   By default, the message size is not limited.

9. Click OK.

A list of queued messages formed according to the filter criteria appears in the workspace of the Message Queue section in the main window of the Kaspersky Secure Mail Gateway web interface.

If the message search filter is not specified, the list shows all queued messages.

Forced delivery and removal of messages from the queue

To forcedly send or remove messages from the queue of the MTA:

1. In the main window of the application web interface, open the management console tree and select the Message Queue section.
2. View the list of queued messages in the workspace.
3. To the left of the queue type name, select check boxes next to the messages that you want to process.
4. Click one of the following buttons on the toolbar in the upper part of the workspace:
   • Flush if you want to forcedly send the selected messages.
   • Flush All if you want to forcedly send all messages.

Frequent attempts to deliver undelivered messages out of turn affect the speed with which the other messages are sent.

• Delete if you want to delete the selected messages.
• Delete All if you want to delete all messages.

The operation of removing all messages from the queue permanently removes all data from the queue, including messages that have been received but not processed yet.