Contents
- Events and event selections
- Using event selections
- Creating an event selection
- Editing an event selection
- Viewing a list of an event selection
- Viewing details of an event
- Exporting events to a file
- Viewing an object history from an event
- Deleting events
- Deleting event selections
- Setting the storage term for an event
- Event types
- Blocking frequent events
Events and event selections
This section provides information about events and event selections, about the types of events that occur in Kaspersky Security Center components, and about managing frequent events blocking.
Using event selections
Event selections provide an onscreen view of named sets of events that are selected from the Administration Server database. These sets of events are grouped according to the following categories:
- By importance level—Critical events, Functional failures, Warnings, and Info events
- By time—Recent events
- By type—User requests and Audit events
You can create and view user-defined event selections based on the settings available, in the Kaspersky Security Center 13.1 Web Console interface, for configuration.
Event selections are available in the Kaspersky Security Center 13.1 Web Console, in the MONITORING & REPORTING section, by clicking EVENT SELECTIONS.
By default, event selections include information for the last seven days.
Kaspersky Security Center has a default set of event (predefined) selections:
- Events with different importance levels:
- Critical events
- Functional failures
- Warnings
- Informational messages
- User requests (events of managed applications)
- Recent events (over the last week)
- Audit events.
You can also create and configure additional user-defined selections. In user-defined selections, you can filter events by the properties of the devices they originated from (device names, IP ranges, and administration groups), by event types and severity levels, by application and component name, and by time interval. It is also possible to include task results in the search scope. You can also use a simple search field where a word or several words can be typed. All events that contain any of the typed words anywhere in their attributes (such as event name, description, component name) are displayed.
Both for predefined and user-defined selections, you can limit the number of displayed events or the number of records to search. Both options affect the time it takes Kaspersky Security Center to display the events. The larger the database is, the more time-consuming the process can be.
You can do the following:
- Edit properties of event selections
- Generate event selections
- View details of event selections
- Delete event selections
- Delete events from the Administration Server database
Creating an event selection
To create an event selection:
- In the main menu, go to MONITORING & REPORTING → EVENT SELECTIONS.
- Click Add.
- In the New event selection window that opens, specify the settings of the new event selection. Do this in one or more of the sections in the window.
- Click Save to save the changes.
The confirmation window opens.
- To view the event selection result, keep the Go to selection result check box selected.
- Click Save to confirm the event selection creation.
If you kept the Go to selection result check box selected, the event selection result is displayed. Otherwise, the new event selection appears in the list of event selections.
Editing an event selection
To edit an event selection:
- In the main menu, go to MONITORING & REPORTING → EVENT SELECTIONS.
- Select the check box next to the event selection that you want to edit.
- Click the Properties button.
An event selection settings window opens.
- Edit the properties of the event selection.
For predefined event selections, you can edit only the properties on the following tabs: General (except for the selection name), Time, and Access rights.
For user-defined selections, you can edit all properties.
- Click Save to save the changes.
The edited event selection is shown in the list.
Viewing a list of an event selection
To view an event selection:
- In the main menu, go to MONITORING & REPORTING → EVENT SELECTIONS.
- Select the check box next to the event selection that you want to start.
- Do one of the following:
- If you want to configure sorting in the event selection result, do the following:
- Click the Reconfigure sorting and start button.
- In the displayed Reconfigure sorting for event selection window, specify the sorting settings.
- Click the name of the selection.
- Otherwise, if you want to view the list of events as they are sorted on the Administration Server, click the name of the selection.
- If you want to configure sorting in the event selection result, do the following:
The event selection result is displayed.
Viewing details of an event
To view details of an event:
- Start an event selection.
- Click the time of the required event.
The Event properties window opens.
- In the displayed window, you can do the following:
- View the information about the selected event
- Go to the next event and the previous event in the event selection result
- Go to the device on which the event occurred
- Go to the administration group that includes the device on which the event occurred
- For an event related to a task, go to the task properties
Exporting events to a file
To export events to a file:
- Start an event selection.
- Select the check box next to the required event.
- Click the Export to file button.
The selected event is exported to a file.
Viewing an object history from an event
From an event of creation or modification of an object that supports revision management, you can switch to the revision history of the object.
To view an object history from an event:
- Start an event selection.
- Select the check box next to the required event.
- Click the Revision history button.
The revision history of the object is opened.
Deleting events
To delete one or several events:
- Start an event selection.
- Select the check boxes next to the required events.
- Click the Delete button.
The selected events are deleted and cannot be restored.
Deleting event selections
You can delete only user-defined event selections. Predefined event selections cannot be deleted.
To delete one or several event selections:
- In the main menu, go to MONITORING & REPORTING → EVENT SELECTIONS.
- Select the check boxes next to the event selections that you want to delete.
- Click Delete.
- In the window that opens, click OK.
The event selection is deleted.
Setting the storage term for an event
Kaspersky Security Center allows you to receive information about events that occur during the operation of Administration Server and Kaspersky applications installed on managed devices. Information about events is saved in the Administration Server database. You might need to store some events for a longer or shorter period of time than specified by default values. You can change the default settings of the storage term for an event.
If you are not interested in storing some events in the database of Administration Server, you can disable the appropriate setting in the Administration Server policy and Kaspersky application policy, or in the Administration Server properties (only for Administration Server events). This will reduce the number of event types in the database.
The longer the storage term for an event, the faster the database reaches its maximum capacity. However, a longer storage term for an event lets you perform monitoring and reporting tasks for a longer period of time.
To set the storage term for an event in the database of Administration Server:
- Select DEVICES → POLICIES & PROFILES.
- Do one of the following:
- To configure the storage term of the events of Network Agent or of a managed Kaspersky application, click the name of the corresponding policy.
The policy properties page opens.
- To configure Administration Server events, at the top of the screen, click the settings icon (
) next to the name of the required Administration Server.
If you have a policy for the Administration Server, you can click the name of this policy instead.
The Administration Server properties page (or the Administration Server policy properties page) opens.
- To configure the storage term of the events of Network Agent or of a managed Kaspersky application, click the name of the corresponding policy.
- Select the Event configuration tab.
A list of event types related to the Critical section is displayed.
- Select the Functional failure, Warning, or Info section.
- In the list of event types in the right pane, click the link for the event whose storage term you want to change.
In the Event registration section of the window that opens, the Store in the Administration Server database for (days) option is enabled.
- In the edit box below this toggle button, enter the number of days to store the event.
- If you do not want to store an event in the Administration Server database, disable the Store in the Administration Server database for (days) option.
If you configure Administration Server events in Administration Server properties window and if event settings are locked in the Kaspersky Security Center Administration Server policy, you cannot redefine the storage term value for an event.
- Click OK.
The properties window of the policy is closed.
From now on, when Administration Server receives and stores the events of the selected type, they will have the changed storage term. Administration Server does not change the storage term of previously received events.
Page topEvent types
Each Kaspersky Security Center component has its own set of event types. This section lists types of events that occur in Kaspersky Security Center Administration Server, Network Agent, iOS MDM Server, and Exchange Mobile Device Server. Types of events that occur in Kaspersky applications are not listed in this section.
Data structure of event type description
For each event type, its display name, identifier (ID), alphabetic code, description, and the default storage term are provided.
- Event type display name. This text is displayed in Kaspersky Security Center when you configure events and when they occur.
- Event type ID. This numerical code is used when you process events by using third-party tools for event analysis.
- Event type (alphabetic code). This code is used when you browse and process events by using public views that are provided in the Kaspersky Security Center database and when events are exported to a SIEM system.
- Description. This text contains the situations when an event occurs and what you can do in such a case.
- Default storage term. This is the number of days during which the event is stored in the Administration Server database and is displayed in the list of events on Administration Server. After this period elapses, the event is deleted. If the event storage term value is 0, such events are detected but are not displayed in the list of events on Administration Server. If you configured to save such events to the operating system event log, you can find them there.
You can change the storage term for events:
- Administration Console: Setting the storage term for an event
- Kaspersky Security Center 13.1 Web Console: Setting the storage term for an event
Other data may include the following fields:
- event_id: unique number of the event in the database, generated and assigned automatically; not to be confused with Event type ID.
- task_id: the ID of the task that caused the event (if any)
- severity: one of the following severity levels (in the ascending order of severity):
0) Invalid severity level
1) Info
2) Warning
3) Error
4) Critical
Administration Server events
This section contains information about the events related to the Administration Server.
Administration Server critical events
The table below shows the event types of Kaspersky Security Center Administration Server that have the Critical importance level.
Administration Server critical events
Event type display name |
Event type ID |
Event type |
Description |
Default storage term |
---|---|---|---|---|
License limit has been exceeded |
4099 |
KLSRV_EV_LICENSE_CHECK_MORE_110 |
Once a day Kaspersky Security Center checks whether a licensing restriction is exceeded. Events of this type occur when Administration Server detects that some licensing limits are exceeded by Kaspersky applications installed on client devices and if the number of currently used licensing units covered by a single license exceeds 110% of the total number of units covered by the license. Even when this event occurs, client devices are protected. You can respond to the event in the following ways:
Kaspersky Security Center determines the rules to generate events when a licensing restriction is exceeded. |
180 days |
Virus outbreak |
26 (for File Threat Protection) |
GNRL_EV_VIRUS_OUTBREAK |
Events of this type occur when the number of malicious objects detected on several managed devices exceeds the threshold within a short period of time. You can respond to the event in the following ways:
|
180 days |
Virus outbreak |
27 (for Mail Threat Protection) |
GNRL_EV_VIRUS_OUTBREAK |
Events of this type occur when the number of malicious objects detected on several managed devices exceeds the threshold within a short period of time. You can respond to the event in the following ways:
|
180 days |
Virus outbreak |
28 (for firewall) |
GNRL_EV_VIRUS_OUTBREAK |
Events of this type occur when the number of malicious objects detected on several managed devices exceeds the threshold within a short period of time. You can respond to the event in the following ways:
|
180 days |
Device has become unmanaged |
4111 |
KLSRV_HOST_OUT_CONTROL |
Events of this type occur if a managed device is visible on the network but has not connected to Administration Server for a specific period of time. Find out what prevents the proper functioning of Network Agent on the device. Possible causes include network issues and removal of Network Agent from the device. |
180 days |
Device status is Critical |
4113 |
KLSRV_HOST_STATUS_CRITICAL |
Events of this type occur when a managed device is assigned the Critical status. You can configure the conditions under which the device status is changed to Critical. |
180 days |
The key file has been added to the denylist |
4124 |
KLSRV_LICENSE_BLACKLISTED |
Events of this type occur when Kaspersky has added the activation code or key file that you use to the denylist. Contact Technical Support for more details. |
180 days |
Limited functionality mode |
4130 |
KLSRV_EV_LICENSE_SRV_LIMITED_MODE |
Events of this type occur when Kaspersky Security Center starts to operate with basic functionality, without Vulnerability and Patch Management and without Mobile Device Management features. Following are causes of, and appropriate responses to, the event:
|
180 days |
License expires soon |
4129 |
KLSRV_EV_LICENSE_SRV_EXPIRE_SOON |
Events of this type occur when the commercial license expiration date is approaching. Once a day Kaspersky Security Center checks whether a license expiration date is approaching. Events of this type are published 30 days, 15 days, 5 days and 1 day before the license expiration date. You cannot change the number of days. If the Administration Server is turned off on the specified day before the license expiration date, the event will not be published until the next day. When the commercial license expires, Kaspersky Security Center provides only basic functionality. You can respond to the event in the following ways:
|
180 days |
Certificate has expired |
4132 |
KLSRV_CERTIFICATE_EXPIRED |
Events of this type occur when the Administration Server certificate for Mobile Device Management expires. You need to update the expired certificate. You can configure automatic updates of certificates by selecting the Reissue certificate automatically if possible check box in the certificate issuance settings. |
180 days |
Updates for Kaspersky software modules have been revoked |
4142 |
KLSRV_SEAMLESS_UPDATE_REVOKED |
Events of this type occur if seamless updates have been revoked (Revoked status is displayed for these updates) by Kaspersky technical specialists; for example, they must be updated to a newer version. The event concerns Kaspersky Security Center patches and does not concern modules of managed Kaspersky applications. The event provides the reason that the seamless updates are not installed. |
180 days |
Administration Server functional failure events
The table below shows the event types of Kaspersky Security Center Administration Server that have the Functional failure importance level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy. For Administration Server, you can additionally view the event list in the Administration Server properties.
Administration Server functional failure events
Event type display name |
Event type ID |
Event type |
Description |
Default storage term |
---|---|---|---|---|
Runtime error |
4125 |
KLSRV_RUNTIME_ERROR |
Events of this type occur because of unknown issues. Most often these are DBMS issues, network issues, and other software and hardware issues. Details of the event can be found in the event description. |
180 days |
Limit of installations has been exceeded for one of the licensed applications groups |
4126 |
KLSRV_INVLICPROD_EXCEDED |
Administration Server generates events of this type periodically (every hour). Events of this type occur if in Kaspersky Security Center you manage license keys of third-party applications and if the number of installations has exceeded the limit set by the license key of the third-party application. You can respond to the event in the following ways:
You can manage license keys of third-party applications using the functionality of licensed applications groups. A licensed applications group includes third-party applications that meet criteria set by you. |
180 days |
Failed to poll the cloud segment |
4143 |
KLSRV_KLCLOUD_SCAN_ERROR |
Events of this type occur when Administration Server fails to poll a network segment in a cloud environment. Read the details in the event description and respond accordingly. |
Not stored |
Failed to copy the updates to the specified folder |
4123 |
KLSRV_UPD_REPL_FAIL |
Events of this type occur when software updates are copied to an additional shared folder(s). You can respond to the event in the following ways:
|
180 days |
No free disk space |
4107 |
KLSRV_DISK_FULL |
Events of this type occur when the hard drive of the device on which Administration Server is installed runs out of free space. Free up disk space on the device. |
180 days |
Shared folder is not available |
4108 |
KLSRV_SHARED_FOLDER_UNAVAILABLE |
Events of this type occur if the shared folder of Administration Server is not available. You can respond to the event in the following ways:
|
180 days |
The Administration Server database is unavailable |
4109 |
KLSRV_DATABASE_UNAVAILABLE |
Events of this type occur if the Administration Server database becomes unavailable. You can respond to the event in the following ways:
|
180 days |
No free space in the Administration Server database |
4110 |
KLSRV_DATABASE_FULL |
Events of this type occur when there is no free space in the Administration Server database. Administration Server does not function when its database has reached its capacity and when further recording to the database is not possible. Following are the causes of this event, depending on the DBMS that you use, and appropriate responses to the event:
|
180 days |
Administration Server warning events
The table below shows the events of Kaspersky Security Center Administration Server that have the Warning importance level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy. For Administration Server, you can additionally view the event list in the Administration Server properties.
Administration Server warning events
Event type display name |
Event type ID |
Event type |
Description |
Default storage term |
---|---|---|---|---|
A frequent event has been detected |
|
KLSRV_EVENT_SPAM_EVENTS_DETECTED |
Events of this type occur when Administration Server detects a frequent event on a managed device. Refer to the following section for details: Blocking frequent events. |
90 days |
License limit has been exceeded |
4098 |
KLSRV_EV_LICENSE_CHECK_100_110 |
Once a day Kaspersky Security Center checks whether a licensing restriction is exceeded. Events of this type occur when Administration Server detects that some licensing limits are exceeded by Kaspersky applications installed on client devices and if the number of currently used licensing units covered by a single license constitute 100% to 110% of the total number of units covered by the license. Even when this event occurs, client devices are protected. You can respond to the event in the following ways:
Kaspersky Security Center determines the rules to generate events when a licensing restriction is exceeded. |
90 days |
Device has remained inactive on the network for a long time |
4103 |
KLSRV_EVENT_HOSTS_NOT_VISIBLE |
Events of this type occur when a managed device shows inactivity for some time. Most often, this happens when a managed device is decommissioned. You can respond to the event in the following ways:
|
90 days |
Conflict of device names |
4102 |
KLSRV_EVENT_HOSTS_CONFLICT |
Events of this type occur when Administration Server considers two or more managed devices as a single device. Most often this happens when a cloned hard drive was used for software deployment on managed devices and without switching the Network Agent to the dedicated disk cloning mode on a reference device. To avoid this issue, switch Network Agent to the disk cloning mode on a reference device before cloning the hard drive of this device. |
90 days |
Device status is Warning |
4114 |
KLSRV_HOST_STATUS_WARNING |
Events of this type occur when a managed device is assigned the Warning status. You can configure the conditions under which the device status is changed to Warning. |
90 days |
Limit of installations will soon be exceeded for one of the licensed applications groups |
4127 |
KLSRV_INVLICPROD_FILLED |
Events of this type occur when the number of installations for third-party applications included in a licensed applications group reaches 90% of the maximum allowed value specified in the license key properties. You can respond to the event in the following ways:
You can manage license keys of third-party applications using the functionality of licensed applications groups. |
90 days |
Certificate has been requested |
4133 |
KLSRV_CERTIFICATE_REQUESTED |
Events of this type occur when a certificate for Mobile Device Management fails to be automatically reissued. Following might be the causes and appropriate responses to the event:
|
90 days |
Certificate has been removed |
4134 |
KLSRV_CERTIFICATE_REMOVED |
Events of this type occur when an administrator removes any type of certificate (General, Mail, VPN) for Mobile Device Management. After removing a certificate, mobile devices connected via this certificate will fail to connect to Administration Server. This event might be helpful when investigating malfunctions associated with the management of mobile devices. |
90 days |
APNs certificate has expired |
4135 |
KLSRV_APN_CERTIFICATE_EXPIRED |
Events of this type occur when an APNs certificate expires. You need to manually renew the APNs certificate and install it on an iOS MDM Server. |
Not stored |
APNs certificate expires soon |
4136 |
KLSRV_APN_CERTIFICATE_EXPIRES_SOON |
Events of this type occur when there are fewer than 14 days left before the APNs certificate expires. When the APNs certificate expires, you need to manually renew the APNs certificate and install it on an iOS MDM Server. We recommend that you schedule the APNs certificate renewal in advance of the expiration date. |
Not stored |
Failed to send the FCM message to the mobile device |
4138 |
KLSRV_GCM_DEVICE_ERROR |
Events of this type occur when Mobile Device Management is configured to use Google Firebase Cloud Messaging (FCM) for connecting to managed mobile devices with an Android operating system and FCM Server fails to handle some of the requests received from Administration Server. It means that some of the managed mobile devices will not receive a push notification. Read the HTTP code in the details of the event description and respond accordingly. For more information on the HTTP codes received from FCM Server and related errors, please refer to the Google Firebase service documentation (see chapter "Downstream message error response codes"). |
90 days |
HTTP error sending the FCM message to the FCM server |
4139 |
KLSRV_GCM_HTTP_ERROR |
Events of this type occur when Mobile Device Management is configured to use Google Firebase Cloud Messaging (FCM) for connecting managed mobile devices with the Android operating system and FCM Server reverts to the Administration Server a request with a HTTP code other than 200 (OK). Following might be the causes and appropriate responses to the event:
|
90 days |
Failed to send the FCM message to the FCM server |
4140 |
KLSRV_GCM_GENERAL_ERROR |
Events of this type occur due to unexpected errors on the Administration Server side when working with the Google Firebase Cloud Messaging HTTP protocol. Read the details in the event description and respond accordingly. If you cannot find the solution to an issue on your own, we recommend that you contact Kaspersky Technical Support. |
90 days |
Little free space on the hard drive |
4105 |
KLSRV_NO_SPACE_ON_VOLUMES |
Events of this type occur when the hard drive of the device on which Administration Server is installed almost runs out of free space. Free up disk space on the device. |
90 days |
Little free space in the Administration Server database |
4106 |
KLSRV_NO_SPACE_IN_DATABASE |
Events of this type occur if space in the Administration Server database is too limited. If you do not remedy the situation, soon the Administration Server database will reach its capacity and Administration Server will not function. Following are the causes of this event, depending on the DBMS that you use, and the appropriate responses to the event. You use the SQL Server Express Edition DBMS:
Review the information on DBMS selection. |
90 days |
Connection to the secondary Administration Server has been interrupted |
4116 |
KLSRV_EV_SLAVE_SRV_DISCONNECTED |
Events of this type occur when a connection to the secondary Administration Server is interrupted. Read the Kaspersky Event Log on the device where the secondary Administration Server is installed and respond accordingly. |
90 days |
Connection to the primary Administration Server has been interrupted |
4118 |
KLSRV_EV_MASTER_SRV_DISCONNECTED |
Events of this type occur when a connection to the primary Administration Server is interrupted. Read the Kaspersky Event Log on the device where the primary Administration Server is installed and respond accordingly. |
90 days |
New updates for Kaspersky software modules have been registered |
4141 |
KLSRV_SEAMLESS_UPDATE_REGISTERED |
Events of this type occur when Administration Server registers new updates for the Kaspersky software installed on managed devices that require approval to be installed. Approve or decline the updates by using Administration Console or using Kaspersky Security Center Web Console. |
90 days |
Deletion of events from the database has started because the limit on the number of events was exceeded |
4145 |
KLSRV_EVP_DB_TRUNCATING |
Events of this type occur when deletion of old events from the Administration Server database has started after the Administration Server database capacity is reached. You can respond to the event in the following ways: |
Not stored |
Events have been deleted from the database because the limit on the number of events was exceeded |
4146 |
KLSRV_EVP_DB_TRUNCATED |
Events of this type occur when old events have been deleted from the Administration Server database after the Administration Server database capacity is reached. You can respond to the event in the following ways: |
Not stored |
Administration Server informational events
The table below shows the events of Kaspersky Security Center Administration Server that have the Info importance level.
Administration Server informational events
Event type display name |
Event type ID |
Event type |
Default storage term |
Remarks |
---|---|---|---|---|
Over 90% of the license key is used up |
4097 |
KLSRV_EV_LICENSE_CHECK_90 |
30 days |
|
New device has been detected |
4100 |
KLSRV_EVENT_HOSTS_NEW_DETECTED |
30 days |
|
Device has been automatically added to the group |
4101 |
KLSRV_EVENT_HOSTS_NEW_REDIRECTED |
30 days |
|
Device has been removed from the group: inactive on the network for a long time |
4104 |
KLSRV_INVISIBLE_HOSTS_REMOVED |
30 days |
|
Limit of installations will soon be exceeded (more than 95% is used up) for one of the licensed applications groups |
4128 |
KLSRV_INVLICPROD_EXPIRED_SOON |
30 days |
|
Files have been found to send to Kaspersky for analysis |
4131 |
KLSRV_APS_FILE_APPEARED |
30 days |
|
FCM Instance ID has changed on this mobile device |
4137 |
KLSRV_GCM_DEVICE_REGID_CHANGED |
30 days |
|
Updates have been successfully copied to the specified folder |
4122 |
KLSRV_UPD_REPL_OK |
30 days |
|
Connection to the secondary Administration Server has been established |
4115 |
KLSRV_EV_SLAVE_SRV_CONNECTED |
30 days |
|
Connection to the primary Administration Server has been established |
4117 |
KLSRV_EV_MASTER_SRV_CONNECTED |
30 days |
|
Databases have been updated |
4144 |
KLSRV_UPD_BASES_UPDATED |
30 days |
|
Audit: Connection to the Administration Server has been established |
4147 |
KLAUD_EV_SERVERCONNECT |
30 days |
|
Audit: Object has been modified |
4148 |
KLAUD_EV_OBJECTMODIFY |
30 days |
This event tracks changes in the following objects:
|
Audit: Object status has changed |
4150 |
KLAUD_EV_TASK_STATE_CHANGED |
30 days |
For example, this event occurs when a task has failed with an error. |
Audit: Group settings have been modified |
4149 |
KLAUD_EV_ADMGROUP_CHANGED |
30 days |
|
Audit: Connection to Administration Server has been terminated |
4151 |
KLAUD_EV_SERVERDISCONNECT |
30 days |
|
Audit: Object properties have been modified |
4152 |
KLAUD_EV_OBJECTPROPMODIFIED |
30 days |
This event tracks changes in the following properties:
|
Audit: User permissions have been modified |
4153 |
KLAUD_EV_OBJECTACLMODIFIED |
30 days |
|
Network Agent events
This section contains information about the events related to Network Agent.
Network Agent functional failure events
The table below shows the event types of Kaspersky Security Center Network Agent that have the Functional failure severity level.
Network Agent functional failure events
Event type display name |
Event type ID |
Event type |
Description |
Default storage term |
---|---|---|---|---|
Update installation error |
7702 |
KLNAG_EV_PATCH_INSTALL_ERROR |
Events of this type occur if automatic updating and patching for Kaspersky Security Center components was not successful. The event does not concern updates of the managed Kaspersky applications. Read the event description. A Windows issue on the Administration Server might be a reason for this event. If the description mentions any issue of Windows configuration, resolve this issue. |
30 days |
Failed to install the third-party software update |
7697 |
KLNAG_EV_3P_PATCH_INSTALL_ERROR |
Events of this type occur if Vulnerability and Patch Management and Mobile Device Management features are in use, and if update of third-party software was not successful. Check whether the link to the third-party software is valid. Read the event description. |
30 days |
Failed to install the Windows Update updates |
7717 |
KLNAG_EV_WUA_INSTALL_ERROR |
Events of this type occur if Windows Updates were not successful. Configure Windows Updates in a Network Agent policy. Read the event description. Look for the error in the Microsoft Knowledge Base. Contact Microsoft Technical Support if you cannot resolve the issue yourself. |
30 days |
Network Agent warning events
The table below shows the events of Kaspersky Security Center Network Agent that have the Warning severity level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.
Network Agent warning events
Event type display name |
Event type ID |
Event type |
Default storage term |
---|---|---|---|
Warning has been returned during installation of the software module update |
7701 |
KLNAG_EV_PATCH_INSTALL_WARNING |
30 days |
Third-party software update installation has completed with a warning |
7696 |
KLNAG_EV_3P_PATCH_INSTALL_WARNING |
30 days |
Third-party software update installation has been postponed |
7698 |
KLNAG_EV_3P_PATCH_INSTALL_SLIPPED |
30 days |
Incident has occurred |
549 |
GNRL_EV_APP_INCIDENT_OCCURED |
30 days |
KSN Proxy has started. Failed to check KSN for availability |
7718 |
KSNPROXY_STARTED_CON_CHK_FAILED |
30 days |
Network Agent informational events
The table below shows the events of Kaspersky Security Center Network Agent that have the Info severity level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.
Network Agent informational events
Event type display name |
Event type ID |
Event type |
Default storage term |
---|---|---|---|
Update for software modules has been installed successfully |
7699 |
KLNAG_EV_PATCH_INSTALLED_SUCCESSFULLY |
30 days |
Installation of the software module update has started |
7700 |
KLNAG_EV_PATCH_INSTALL_STARTING |
30 days |
Application has been installed |
7703 |
KLNAG_EV_INV_APP_INSTALLED |
30 days |
Application has been uninstalled |
7704 |
KLNAG_EV_INV_APP_UNINSTALLED |
30 days |
Monitored application has been installed |
7705 |
KLNAG_EV_INV_OBS_APP_INSTALLED |
30 days |
Monitored application has been uninstalled |
7706 |
KLNAG_EV_INV_OBS_APP_UNINSTALLED |
30 days |
Third-party application has been installed |
7707 |
KLNAG_EV_INV_CMPTR_APP_INSTALLED |
30 days |
New device has been added |
7708 |
KLNAG_EV_DEVICE_ARRIVAL |
30 days |
Device has been removed |
7709 |
KLNAG_EV_DEVICE_REMOVE |
30 days |
New device has been detected |
7710 |
KLNAG_EV_NAC_DEVICE_DISCOVERED |
30 days |
Device has been authorized |
7711 |
KLNAG_EV_NAC_HOST_AUTHORIZED |
30 days |
Windows Desktop Sharing: File has been read |
7712 |
KLUSRLOG_EV_FILE_READ |
30 days |
Windows Desktop Sharing: File has been modified |
7713 |
KLUSRLOG_EV_FILE_MODIFIED |
30 days |
Windows Desktop Sharing: Application has been started |
7714 |
KLUSRLOG_EV_PROCESS_LAUNCHED |
30 days |
Windows Desktop Sharing: Started |
7715 |
KLUSRLOG_EV_WDS_BEGIN |
30 days |
Windows Desktop Sharing: Stopped |
7716 |
KLUSRLOG_EV_WDS_END |
30 days |
Third-party software update has been installed successfully |
7694 |
KLNAG_EV_3P_PATCH_INSTALLED_SUCCESSFULLY |
30 days |
Third-party software update installation has started |
7695 |
KLNAG_EV_3P_PATCH_INSTALL_STARTING |
30 days |
KSN Proxy has started. KSN availability check has completed successfully |
7719 |
KSNPROXY_STARTED_CON_CHK_OK |
30 days |
KSN Proxy has stopped |
7720 |
KSNPROXY_STOPPED |
30 days |
iOS MDM Server events
This section contains information about the events related to iOS MDM Server.
iOS MDM Server functional failure events
The table below shows the events of Kaspersky Security Center iOS MDM Server that have the Functional failure severity level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.
iOS MDM Server functional failure events
Event type display name |
Event type |
Default storage term |
---|---|---|
Failed to request the list of profile |
PROFILELIST_COMMAND_FAILED |
30 days |
Failed to install the profile |
INSTALLPROFILE_COMMAND_FAILED |
30 days |
Failed to remove the profile |
REMOVEPROFILE_COMMAND_FAILED |
30 days |
Failed to request the list of provisioning profiles |
PROVISIONINGPROFILELIST_COMMAND_FAILED |
30 days |
Failed to install provisioning profile |
INSTALLPROVISIONINGPROFILE_COMMAND_FAILED |
30 days |
Failed to remove the provisioning profile |
REMOVEPROVISIONINGPROFILE_COMMAND_FAILED |
30 days |
Failed to request the list of digital certificates |
CERTIFICATELIST_COMMAND_FAILED |
30 days |
Failed to request the list of installed applications |
INSTALLEDAPPLICATIONLIST_COMMAND_FAILED |
30 days |
Failed to request general information about the mobile device |
DEVICEINFORMATION_COMMAND_FAILED |
30 days |
Failed to request security information |
SECURITYINFO_COMMAND_FAILED |
30 days |
Failed to lock the mobile device |
DEVICELOCK_COMMAND_FAILED |
30 days |
Failed to reset the password |
CLEARPASSCODE_COMMAND_FAILED |
30 days |
Failed to wipe data from the mobile device |
ERASEDEVICE_COMMAND_FAILED |
30 days |
Failed to install the app |
INSTALLAPPLICATION_COMMAND_FAILED |
30 days |
Failed to set the redemption code for the app |
APPLYREDEMPTIONCODE_COMMAND_FAILED |
30 days |
Failed to request the list of managed apps |
MANAGEDAPPLICATIONLIST_COMMAND_FAILED |
30 days |
Failed to remove the managed app |
REMOVEAPPLICATION_COMMAND_FAILED |
30 days |
Roaming settings have been rejected |
SETROAMINGSETTINGS_COMMAND_FAILED |
30 days |
Error has occurred in the app operation |
PRODUCT_FAILURE |
30 days |
Command result contains invalid data |
MALFORMED_COMMAND |
30 days |
Failed to send the push notification |
SEND_PUSH_NOTIFICATION_FAILED |
30 days |
Failed to send the command |
SEND_COMMAND_FAILED |
30 days |
Device not found |
DEVICE_NOT_FOUND |
30 days |
iOS MDM Server warning events
The table below shows the events of Kaspersky Security Center iOS MDM Server that have the Warning severity level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.
iOS MDM Server warning events
Event type display name |
Event type |
Default storage term |
---|---|---|
Attempt to connect a locked mobile device has been detected |
INACTICE_DEVICE_TRY_CONNECTED |
30 days |
Profile has been removed |
MDM_PROFILE_WAS_REMOVED |
30 days |
Attempt to re-use a client certificate has been detected |
CLIENT_CERT_ALREADY_IN_USE |
30 days |
Inactive device has been detected |
FOUND_INACTIVE_DEVICE |
30 days |
Redemption code is required |
NEED_REDEMPTION_CODE |
30 days |
Profile has been included in a policy removed from the device |
UMDM_PROFILE_WAS_REMOVED |
30 days |
iOS MDM Server informational events
The table below shows the events of Kaspersky Security Center iOS MDM Server that have the Info severity level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.
iOS MDM Server informational events
Event type display name |
Event type |
Default storage term |
---|---|---|
New mobile device has been connected |
NEW_DEVICE_CONNECTED |
30 days |
List of profiles has been successfully requested |
PROFILELIST_COMMAND_SUCCESSFULL |
30 days |
Profile has been successfully installed |
INSTALLPROFILE_COMMAND_SUCCESSFULL |
30 days |
Profile has been successfully removed |
REMOVEPROFILE_COMMAND_SUCCESSFULL |
30 days |
List of provisioning profiles has been successfully requested |
PROVISIONINGPROFILELIST_COMMAND_SUCCESSFULL |
30 days |
Provisioning profile has been successfully installed |
INSTALLPROVISIONINGPROFILE_COMMAND_SUCCESSFULL |
30 days |
Provisioning profile has been successfully removed |
REMOVEPROVISIONINGPROFILE_COMMAND_SUCCESSFULL |
30 days |
List of digital certificates has been successfully requested |
CERTIFICATELIST_COMMAND_SUCCESSFULL |
30 days |
List of installed applications has been successfully requested |
INSTALLEDAPPLICATIONLIST_COMMAND_SUCCESSFULL |
30 days |
General information about the mobile device has been successfully requested |
DEVICEINFORMATION_COMMAND_SUCCESSFULL |
30 days |
Security information has been successfully requested |
SECURITYINFO_COMMAND_SUCCESSFULL |
30 days |
Mobile device has been successfully locked |
DEVICELOCK_COMMAND_SUCCESSFULL |
30 days |
The password has been successfully reset |
CLEARPASSCODE_COMMAND_SUCCESSFULL |
30 days |
Data has been wiped from the mobile device |
ERASEDEVICE_COMMAND_SUCCESSFULL |
30 days |
App has been successfully installed |
INSTALLAPPLICATION_COMMAND_SUCCESSFULL |
30 days |
Redemption code has been successfully set for the app |
APPLYREDEMPTIONCODE_COMMAND_SUCCESSFULL |
30 days |
The list of managed apps has been successfully requested |
MANAGEDAPPLICATIONLIST_COMMAND_SUCCESSFULL |
30 days |
Managed app has been removed successfully |
REMOVEAPPLICATION_COMMAND_SUCCESSFULL |
30 days |
Roaming settings have been successfully applied |
SETROAMINGSETTINGS_COMMAND_SUCCESSFUL |
30 days |
Exchange Mobile Device Server events
This section contains information about the events related to an Exchange Mobile Device Server.
Exchange Mobile Device Server functional failure events
The table below shows the events of Kaspersky Security Center Exchange Mobile Device Server that have the Functional failure severity level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.
Exchange Mobile Device Server functional failure events
Event type display name |
Event type |
Default storage term |
---|---|---|
Failed to wipe data from the mobile device |
WIPE_FAILED |
30 days |
Cannot delete information about mobile device connection to mailbox |
DEVICE_REMOVE_FAILED |
30 days |
Failed to apply the ActiveSync policy to the mailbox |
POLICY_APPLY_FAILED |
30 days |
Application operation error |
PRODUCT_FAILURE |
30 days |
Failed to modify the state of ActiveSync functionality |
CHANGE_ACTIVE_SYNC_STATE_FAILED |
30 days |
Exchange Mobile Device Server informational events
The table below shows the events of Kaspersky Security Center Exchange Mobile Device Server that have the Info severity level.
You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.
Exchange Mobile Device Server informational events
Event type display name |
Event type |
Default storage term |
---|---|---|
New mobile device has connected |
NEW_DEVICE_CONNECTED |
30 days |
Data has been wiped from the mobile device |
WIPE_SUCCESSFULL |
30 days |
Blocking frequent events
This section provides information about managing frequent events blocking and about removing blocking of frequent events.
About blocking frequent events
A managed application, for example, Kaspersky Endpoint Security for Windows, installed on a single or several managed devices can send a lot of events of the same type to the Administration Server. Receiving frequent events may overload the Administration Server database and overwrite other events. Administration Server starts blocking the most frequent events when the number of all the received events exceeds the specified limit for the database.
Administration Server blocks the frequent events from receiving automatically. You cannot block the frequent events yourself, or choose which events to block.
If you want to find out if an event is blocked, you can view the notification list or you can check if this event is present in the Blocking frequent events section of the Administration Server properties. If the event is blocked, you can do the following:
- If you want to prevent overwriting the database, you can continue blocking such type of events from receiving.
- If you want, for example, to find the reason of sending the frequent events to the Administration Server, you can unblock frequent events and continue receiving the events of this type anyway.
- If you want to continue receiving the frequent events until they become blocked again, you can remove from blocking the frequent events.
Managing frequent events blocking
Administration Server blocks the automatic receiving of frequent events, but you can unblock and continue to receive frequent events. You can also block receiving frequent events that you unblocked before.
To manage frequent events blocking:
- In the main menu, click the settings icon (
) next to the name of the required Administration Server.
The Administration Server properties window opens.
- On the General tab, select the Blocking frequent events section.
- In the Blocking frequent events section:
- If you want to unblock the receiving of frequent events:
- Select the frequent events you want to unblock, and then click the Exclude button.
- Click the Save button.
- If you want to block receiving frequent events:
- Select the frequent events you want to block, and then click the Block button.
- Click the Save button.
- If you want to unblock the receiving of frequent events:
Administration Server receives the unblocked frequent events and does not receive the blocked frequent events.
Removing blocking of frequent events
You can remove blocking for frequent events and start receiving them until Administration Server blocks these frequent events again.
To remove blocking for frequent events:
- In the main menu, click the settings icon (
) next to the name of the required Administration Server.
The Administration Server properties window opens.
- On the General tab, select the Blocking frequent events section.
- In the Blocking frequent events section, select the frequent event types for which you want to remove blocking.
- Click the Remove from blocking button.
The frequent event is removed from the list of frequent events. Administration Server will receive events of this type.