Kaspersky Security Center 13.1

Event types

Each Kaspersky Security Center component has its own set of event types. This section lists types of events that occur in Kaspersky Security Center Administration Server, Network Agent, iOS MDM Server, and Exchange Mobile Device Server. Types of events that occur in Kaspersky applications are not listed in this section.

In this section

Data structure of event type description

Administration Server events

Network Agent events

iOS MDM Server events

Exchange Mobile Device Server events

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[Topic 151336]

Data structure of event type description

For each event type, its display name, identifier (ID), alphabetic code, description, and the default storage term are provided.

  • Event type display name. This text is displayed in Kaspersky Security Center when you configure events and when they occur.
  • Event type ID. This numerical code is used when you process events by using third-party tools for event analysis.
  • Event type (alphabetic code). This code is used when you browse and process events by using public views that are provided in the Kaspersky Security Center database and when events are exported to a SIEM system.
  • Description. This text contains the situations when an event occurs and what you can do in such a case.
  • Default storage term. This is the number of days during which the event is stored in the Administration Server database and is displayed in the list of events on Administration Server. After this period elapses, the event is deleted. If the event storage term value is 0, such events are detected but are not displayed in the list of events on Administration Server. If you configured to save such events to the operating system event log, you can find them there.

    You can change the storage term for events:

Other data may include the following fields:

  • event_id: unique number of the event in the database, generated and assigned automatically; not to be confused with Event type ID.
  • task_id: the ID of the task that caused the event (if any)
  • severity: one of the following severity levels (in the ascending order of severity):

    0) Invalid severity level

    1) Info

    2) Warning

    3) Error

    4) Critical

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[Topic 181756]

Administration Server events

This section contains information about the events related to the Administration Server.

In this section

Administration Server critical events

Administration Server functional failure events

Administration Server warning events

Administration Server informational events

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[Topic 184666]

Administration Server critical events

The table below shows the event types of Kaspersky Security Center Administration Server that have the Critical importance level.

Administration Server critical events

Event type display name

Event type ID

Event type

Description

Default storage term

License limit has been exceeded

4099

KLSRV_EV_LICENSE_CHECK_MORE_110

Once a day Kaspersky Security Center checks whether a licensing restriction is exceeded.

Events of this type occur when Administration Server detects that some licensing limits are exceeded by Kaspersky applications installed on client devices and if the number of currently used licensing units covered by a single license exceeds 110% of the total number of units covered by the license.

Even when this event occurs, client devices are protected.

You can respond to the event in the following ways:

  • Look through the managed devices list. Delete devices that are not in use.
  • Provide a license for more devices (add a valid activation code or a key file to Administration Server).

Kaspersky Security Center determines the rules to generate events when a licensing restriction is exceeded.

180 days

Virus outbreak

26 (for File Threat Protection)

GNRL_EV_VIRUS_OUTBREAK

Events of this type occur when the number of malicious objects detected on several managed devices exceeds the threshold within a short period of time.

You can respond to the event in the following ways:

180 days

Virus outbreak

27 (for Mail Threat Protection)

GNRL_EV_VIRUS_OUTBREAK

Events of this type occur when the number of malicious objects detected on several managed devices exceeds the threshold within a short period of time.

You can respond to the event in the following ways:

180 days

Virus outbreak

28 (for firewall)

GNRL_EV_VIRUS_OUTBREAK

Events of this type occur when the number of malicious objects detected on several managed devices exceeds the threshold within a short period of time.

You can respond to the event in the following ways:

180 days

Device has become unmanaged

4111

KLSRV_HOST_OUT_CONTROL

Events of this type occur if a managed device is visible on the network but has not connected to Administration Server for a specific period of time.

Find out what prevents the proper functioning of Network Agent on the device. Possible causes include network issues and removal of Network Agent from the device.

180 days

Device status is Critical

4113

KLSRV_HOST_STATUS_CRITICAL

Events of this type occur when a managed device is assigned the Critical status. You can configure the conditions under which the device status is changed to Critical.

180 days

The key file has been added to the denylist

4124

KLSRV_LICENSE_BLACKLISTED

Events of this type occur when Kaspersky has added the activation code or key file that you use to the denylist.

Contact Technical Support for more details.

180 days

Limited functionality mode

4130

KLSRV_EV_LICENSE_SRV_LIMITED_MODE

Events of this type occur when Kaspersky Security Center starts to operate with basic functionality, without Vulnerability and Patch Management and without Mobile Device Management features.

Following are causes of, and appropriate responses to, the event:

  • License term has expired. Provide a license to use the full functionality mode of Kaspersky Security Center (add a valid activation code or a key file to Administration Server).
  • Administration Server manages more devices than specified by the license limit. Move devices from the administration groups of an Administration Server to those of another Administration Server (if the license limit of the other Administration Server allows).

180 days

License expires soon

4129

KLSRV_EV_LICENSE_SRV_EXPIRE_SOON

Events of this type occur when the commercial license expiration date is approaching.

Once a day Kaspersky Security Center checks whether a license expiration date is approaching. Events of this type are published 30 days, 15 days, 5 days and 1 day before the license expiration date. You cannot change the number of days. If the Administration Server is turned off on the specified day before the license expiration date, the event will not be published until the next day.

When the commercial license expires, Kaspersky Security Center provides only basic functionality.

You can respond to the event in the following ways:

  • Make sure that a reserve license key is added to Administration Server.
  • If you use a subscription, make sure to renew it. An unlimited subscription is renewed automatically if it has been prepaid to the service provider by the due date.

180 days

Certificate has expired

4132

KLSRV_CERTIFICATE_EXPIRED

Events of this type occur when the Administration Server certificate for Mobile Device Management expires.

You need to update the expired certificate.

You can configure automatic updates of certificates by selecting the Reissue certificate automatically if possible check box in the certificate issuance settings.

180 days

Updates for Kaspersky software modules have been revoked

4142

KLSRV_SEAMLESS_UPDATE_REVOKED

Events of this type occur if seamless updates have been revoked (Revoked status is displayed for these updates) by Kaspersky technical specialists; for example, they must be updated to a newer version. The event concerns Kaspersky Security Center patches and does not concern modules of managed Kaspersky applications. The event provides the reason that the seamless updates are not installed.

180 days

See also:

Administration Server functional failure events

Administration Server informational events

Administration Server warning events

About events in Kaspersky Security Center

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[Topic 177080]

Administration Server functional failure events

The table below shows the event types of Kaspersky Security Center Administration Server that have the Functional failure importance level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy. For Administration Server, you can additionally view the event list in the Administration Server properties.

Administration Server functional failure events

Event type display name

Event type ID

Event type

Description

Default storage term

Runtime error

4125

KLSRV_RUNTIME_ERROR

Events of this type occur because of unknown issues.

Most often these are DBMS issues, network issues, and other software and hardware issues.

Details of the event can be found in the event description.

180 days

Limit of installations has been exceeded for one of the licensed applications groups

4126

KLSRV_INVLICPROD_EXCEDED

Administration Server generates events of this type periodically (every hour). Events of this type occur if in Kaspersky Security Center you manage license keys of third-party applications and if the number of installations has exceeded the limit set by the license key of the third-party application.

You can respond to the event in the following ways:

  • Look through the managed devices list. Delete the third-party application from devices on which the application is not in use.
  • Use a third-party license for more devices.

You can manage license keys of third-party applications using the functionality of licensed applications groups. A licensed applications group includes third-party applications that meet criteria set by you.

180 days

Failed to poll the cloud segment

4143

KLSRV_KLCLOUD_SCAN_ERROR

Events of this type occur when Administration Server fails to poll a network segment in a cloud environment. Read the details in the event description and respond accordingly.

Not stored

Failed to copy the updates to the specified folder

4123

KLSRV_UPD_REPL_FAIL

Events of this type occur when software updates are copied to an additional shared folder(s).

You can respond to the event in the following ways:

  • Check whether the user account that is employed to gain access to the folder(s) has write permission.
  • Check whether a user name and/or a password to the folder(s) changed.
  • Check the internet connection, as it might be the cause of the event. Follow the instructions to update databases and software modules.

180 days

No free disk space

4107

KLSRV_DISK_FULL

Events of this type occur when the hard drive of the device on which Administration Server is installed runs out of free space.

Free up disk space on the device.

180 days

Shared folder is not available

4108

KLSRV_SHARED_FOLDER_UNAVAILABLE

Events of this type occur if the shared folder of Administration Server is not available.

You can respond to the event in the following ways:

  • Check whether the Administration Server (where the shared folder is located) is turned on and available.
  • Check whether a user name and/or a password to the folder is/are changed.
  • Check the network connection.

180 days

The Administration Server database is unavailable

4109

KLSRV_DATABASE_UNAVAILABLE

Events of this type occur if the Administration Server database becomes unavailable.

You can respond to the event in the following ways:

  • Check whether the remote server that has SQL Server installed is available.
  • View the DBMS logs to discover the reason for Administration Server database unavailability. For example, because of preventive maintenance a remote server with SQL Server installed might be unavailable.

180 days

No free space in the Administration Server database

4110

KLSRV_DATABASE_FULL

Events of this type occur when there is no free space in the Administration Server database.

Administration Server does not function when its database has reached its capacity and when further recording to the database is not possible.

Following are the causes of this event, depending on the DBMS that you use, and appropriate responses to the event:

180 days

See also:

Administration Server critical events

Administration Server informational events

Administration Server warning events

About events in Kaspersky Security Center

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[Topic 177081]

Administration Server warning events

The table below shows the events of Kaspersky Security Center Administration Server that have the Warning importance level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy. For Administration Server, you can additionally view the event list in the Administration Server properties.

Administration Server warning events

Event type display name

Event type ID

Event type

Description

Default storage term

A frequent event has been detected

 

KLSRV_EVENT_SPAM_EVENTS_DETECTED

Events of this type occur when Administration Server detects a frequent event on a managed device. Refer to the following section for details: Blocking frequent events.

90 days

License limit has been exceeded

4098

KLSRV_EV_LICENSE_CHECK_100_110

Once a day Kaspersky Security Center checks whether a licensing restriction is exceeded.

Events of this type occur when Administration Server detects that some licensing limits are exceeded by Kaspersky applications installed on client devices and if the number of currently used licensing units covered by a single license constitute 100% to 110% of the total number of units covered by the license.

Even when this event occurs, client devices are protected.

You can respond to the event in the following ways:

  • Look through the managed devices list. Delete devices that are not in use.
  • Provide a license for more devices (add a valid activation code or a key file to Administration Server).

Kaspersky Security Center determines the rules to generate events when a licensing restriction is exceeded.

90 days

Device has remained inactive on the network for a long time

4103

KLSRV_EVENT_HOSTS_NOT_VISIBLE

Events of this type occur when a managed device shows inactivity for some time.

Most often, this happens when a managed device is decommissioned.

You can respond to the event in the following ways:

90 days

Conflict of device names

4102

KLSRV_EVENT_HOSTS_CONFLICT

Events of this type occur when Administration Server considers two or more managed devices as a single device.

Most often this happens when a cloned hard drive was used for software deployment on managed devices and without switching the Network Agent to the dedicated disk cloning mode on a reference device.

To avoid this issue, switch Network Agent to the disk cloning mode on a reference device before cloning the hard drive of this device.

90 days

Device status is Warning

4114

KLSRV_HOST_STATUS_WARNING

Events of this type occur when a managed device is assigned the Warning status. You can configure the conditions under which the device status is changed to Warning.

90 days

Limit of installations will soon be exceeded for one of the licensed applications groups

4127

KLSRV_INVLICPROD_FILLED

Events of this type occur when the number of installations for third-party applications included in a licensed applications group reaches 90% of the maximum allowed value specified in the license key properties.

You can respond to the event in the following ways:

  • If the third-party application is not in use on some of the managed devices, delete the application from these devices.
  • If you expect that the number of installations for the third-party application will exceed the allowed maximum in the near future, consider obtaining a third-party license for a greater number of devices in advance.

You can manage license keys of third-party applications using the functionality of licensed applications groups.

90 days

Certificate has been requested

4133

KLSRV_CERTIFICATE_REQUESTED

Events of this type occur when a certificate for Mobile Device Management fails to be automatically reissued.

Following might be the causes and appropriate responses to the event:

  • Automatic reissue was initiated for a certificate for which the Reissue certificate automatically if possible option is disabled. This might be due to an error that occurred during creation of the certificate. Manual reissue of the certificate might be required.
  • If you use an integration with a public key infrastructure, the cause might be a missing SAM-Account-Name attribute of the account used for integration with PKI and for issuance of the certificate. Review the account properties.

90 days

Certificate has been removed

4134

KLSRV_CERTIFICATE_REMOVED

Events of this type occur when an administrator removes any type of certificate (General, Mail, VPN) for Mobile Device Management.

After removing a certificate, mobile devices connected via this certificate will fail to connect to Administration Server.

This event might be helpful when investigating malfunctions associated with the management of mobile devices.

90 days

APNs certificate has expired

4135

KLSRV_APN_CERTIFICATE_EXPIRED

Events of this type occur when an APNs certificate expires.

You need to manually renew the APNs certificate and install it on an iOS MDM Server.

Not stored

APNs certificate expires soon

4136

KLSRV_APN_CERTIFICATE_EXPIRES_SOON

Events of this type occur when there are fewer than 14 days left before the APNs certificate expires.

When the APNs certificate expires, you need to manually renew the APNs certificate and install it on an iOS MDM Server.

We recommend that you schedule the APNs certificate renewal in advance of the expiration date.

Not stored

Failed to send the FCM message to the mobile device

4138

KLSRV_GCM_DEVICE_ERROR

Events of this type occur when Mobile Device Management is configured to use Google Firebase Cloud Messaging (FCM) for connecting to managed mobile devices with an Android operating system and FCM Server fails to handle some of the requests received from Administration Server. It means that some of the managed mobile devices will not receive a push notification.

Read the HTTP code in the details of the event description and respond accordingly. For more information on the HTTP codes received from FCM Server and related errors, please refer to the Google Firebase service documentation (see chapter "Downstream message error response codes").

90 days

HTTP error sending the FCM message to the FCM server

4139

KLSRV_GCM_HTTP_ERROR

Events of this type occur when Mobile Device Management is configured to use Google Firebase Cloud Messaging (FCM) for connecting managed mobile devices with the Android operating system and FCM Server reverts to the Administration Server a request with a HTTP code other than 200 (OK).

Following might be the causes and appropriate responses to the event:

  • Problems on the FCM server side. Read the HTTP code in the details of the event description and respond accordingly. For more information on the HTTP codes received from FCM Server and related errors, please refer to the Google Firebase service documentation (see chapter "Downstream message error response codes").
  • Problems on the proxy server side (if you use proxy server). Read the HTTP code in the details of the event and respond accordingly.

90 days

Failed to send the FCM message to the FCM server

4140

KLSRV_GCM_GENERAL_ERROR

Events of this type occur due to unexpected errors on the Administration Server side when working with the Google Firebase Cloud Messaging HTTP protocol.

Read the details in the event description and respond accordingly.

If you cannot find the solution to an issue on your own, we recommend that you contact Kaspersky Technical Support.

90 days

Little free space on the hard drive

4105

KLSRV_NO_SPACE_ON_VOLUMES

Events of this type occur when the hard drive of the device on which Administration Server is installed almost runs out of free space.

Free up disk space on the device.

90 days

Little free space in the Administration Server database

4106

KLSRV_NO_SPACE_IN_DATABASE

Events of this type occur if space in the Administration Server database is too limited. If you do not remedy the situation, soon the Administration Server database will reach its capacity and Administration Server will not function.

Following are the causes of this event, depending on the DBMS that you use, and the appropriate responses to the event.

You use the SQL Server Express Edition DBMS:

Review the information on DBMS selection.

90 days

Connection to the secondary Administration Server has been interrupted

4116

KLSRV_EV_SLAVE_SRV_DISCONNECTED

Events of this type occur when a connection to the secondary Administration Server is interrupted.

Read the Kaspersky Event Log on the device where the secondary Administration Server is installed and respond accordingly.

90 days

Connection to the primary Administration Server has been interrupted

4118

KLSRV_EV_MASTER_SRV_DISCONNECTED

Events of this type occur when a connection to the primary Administration Server is interrupted.

Read the Kaspersky Event Log on the device where the primary Administration Server is installed and respond accordingly.

90 days

New updates for Kaspersky software modules have been registered

4141

KLSRV_SEAMLESS_UPDATE_REGISTERED

Events of this type occur when Administration Server registers new updates for the Kaspersky software installed on managed devices that require approval to be installed.

Approve or decline the updates by using Administration Console or using Kaspersky Security Center Web Console.

90 days

Deletion of events from the database has started because the limit on the number of events was exceeded

4145

KLSRV_EVP_DB_TRUNCATING

Events of this type occur when deletion of old events from the Administration Server database has started after the Administration Server database capacity is reached.

You can respond to the event in the following ways:

Not stored

Events have been deleted from the database because the limit on the number of events was exceeded

4146

KLSRV_EVP_DB_TRUNCATED

Events of this type occur when old events have been deleted from the Administration Server database after the Administration Server database capacity is reached.

You can respond to the event in the following ways:

Not stored

See also:

Administration Server critical events

Administration Server functional failure events

Administration Server informational events

About events in Kaspersky Security Center

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[Topic 177082]

Administration Server informational events

The table below shows the events of Kaspersky Security Center Administration Server that have the Info importance level.

Administration Server informational events

Event type display name

Event type ID

Event type

Default storage term

Remarks

Over 90% of the license key is used up

4097

KLSRV_EV_LICENSE_CHECK_90

30 days

 

New device has been detected

4100

KLSRV_EVENT_HOSTS_NEW_DETECTED

30 days

 

Device has been automatically added to the group

4101

KLSRV_EVENT_HOSTS_NEW_REDIRECTED

30 days

 

Device has been removed from the group: inactive on the network for a long time

4104

KLSRV_INVISIBLE_HOSTS_REMOVED

30 days

 

Limit of installations will soon be exceeded (more than 95% is used up) for one of the licensed applications groups

4128

KLSRV_INVLICPROD_EXPIRED_SOON

30 days

 

Files have been found to send to Kaspersky for analysis

4131

KLSRV_APS_FILE_APPEARED

30 days

 

FCM Instance ID has changed on this mobile device

4137

KLSRV_GCM_DEVICE_REGID_CHANGED

30 days

 

Updates have been successfully copied to the specified folder

4122

KLSRV_UPD_REPL_OK

30 days

 

Connection to the secondary Administration Server has been established

4115

KLSRV_EV_SLAVE_SRV_CONNECTED

30 days

 

Connection to the primary Administration Server has been established

4117

KLSRV_EV_MASTER_SRV_CONNECTED

30 days

 

Databases have been updated

4144

KLSRV_UPD_BASES_UPDATED

30 days

 

Audit: Connection to the Administration Server has been established

4147

KLAUD_EV_SERVERCONNECT

30 days

 

Audit: Object has been modified

4148

KLAUD_EV_OBJECTMODIFY

30 days

This event tracks changes in the following objects:

  • Administration group
  • Security group
  • User
  • Package
  • Task
  • Policy
  • Server
  • Virtual server

Audit: Object status has changed

4150

KLAUD_EV_TASK_STATE_CHANGED

30 days

For example, this event occurs when a task has failed with an error.

Audit: Group settings have been modified

4149

KLAUD_EV_ADMGROUP_CHANGED

30 days

 

Audit: Connection to Administration Server has been terminated

4151

KLAUD_EV_SERVERDISCONNECT

30 days

 

Audit: Object properties have been modified

4152

KLAUD_EV_OBJECTPROPMODIFIED

30 days

This event tracks changes in the following properties:

  • User
  • License
  • Server
  • Virtual server

Audit: User permissions have been modified

4153

KLAUD_EV_OBJECTACLMODIFIED

30 days

 

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[Topic 177083]

Network Agent events

This section contains information about the events related to Network Agent.

In this section

Network Agent functional failure events

Network Agent warning events

Network Agent informational events

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[Topic 184667]

Network Agent functional failure events

The table below shows the event types of Kaspersky Security Center Network Agent that have the Functional failure severity level.

Network Agent functional failure events

Event type display name

Event type ID

Event type

Description

Default storage term

Update installation error

7702

KLNAG_EV_PATCH_INSTALL_ERROR

Events of this type occur if automatic updating and patching for Kaspersky Security Center components was not successful. The event does not concern updates of the managed Kaspersky applications.

Read the event description. A Windows issue on the Administration Server might be a reason for this event. If the description mentions any issue of Windows configuration, resolve this issue.

30 days

Failed to install the third-party software update

7697

KLNAG_EV_3P_PATCH_INSTALL_ERROR

Events of this type occur if Vulnerability and Patch Management and Mobile Device Management features are in use, and if update of third-party software was not successful.

Check whether the link to the third-party software is valid. Read the event description.

30 days

Failed to install the Windows Update updates

7717

KLNAG_EV_WUA_INSTALL_ERROR

Events of this type occur if Windows Updates were not successful. Configure Windows Updates in a Network Agent policy.

Read the event description. Look for the error in the Microsoft Knowledge Base. Contact Microsoft Technical Support if you cannot resolve the issue yourself.

30 days

See also:

Network Agent warning events

Network Agent informational events

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[Topic 165484]

Network Agent warning events

The table below shows the events of Kaspersky Security Center Network Agent that have the Warning severity level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.

Network Agent warning events

Event type display name

Event type ID

Event type

Default storage term

Warning has been returned during installation of the software module update

7701

KLNAG_EV_PATCH_INSTALL_WARNING

30 days

Third-party software update installation has completed with a warning

7696

KLNAG_EV_3P_PATCH_INSTALL_WARNING

30 days

Third-party software update installation has been postponed

7698

KLNAG_EV_3P_PATCH_INSTALL_SLIPPED

30 days

Incident has occurred

549

GNRL_EV_APP_INCIDENT_OCCURED

30 days

KSN Proxy has started. Failed to check KSN for availability

7718

KSNPROXY_STARTED_CON_CHK_FAILED

30 days

See also:

Network Agent functional failure events

Network Agent informational events

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[Topic 173538]

Network Agent informational events

The table below shows the events of Kaspersky Security Center Network Agent that have the Info severity level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.

Network Agent informational events

Event type display name

Event type ID

Event type

Default storage term

Update for software modules has been installed successfully

7699

KLNAG_EV_PATCH_INSTALLED_SUCCESSFULLY

30 days

Installation of the software module update has started

7700

KLNAG_EV_PATCH_INSTALL_STARTING

30 days

Application has been installed

7703

KLNAG_EV_INV_APP_INSTALLED

30 days

Application has been uninstalled

7704

KLNAG_EV_INV_APP_UNINSTALLED

30 days

Monitored application has been installed

7705

KLNAG_EV_INV_OBS_APP_INSTALLED

30 days

Monitored application has been uninstalled

7706

KLNAG_EV_INV_OBS_APP_UNINSTALLED

30 days

Third-party application has been installed

7707

KLNAG_EV_INV_CMPTR_APP_INSTALLED

30 days

New device has been added

7708

KLNAG_EV_DEVICE_ARRIVAL

30 days

Device has been removed

7709

KLNAG_EV_DEVICE_REMOVE

30 days

New device has been detected

7710

KLNAG_EV_NAC_DEVICE_DISCOVERED

30 days

Device has been authorized

7711

KLNAG_EV_NAC_HOST_AUTHORIZED

30 days

Windows Desktop Sharing: File has been read

7712

KLUSRLOG_EV_FILE_READ

30 days

Windows Desktop Sharing: File has been modified

7713

KLUSRLOG_EV_FILE_MODIFIED

30 days

Windows Desktop Sharing: Application has been started

7714

KLUSRLOG_EV_PROCESS_LAUNCHED

30 days

Windows Desktop Sharing: Started

7715

KLUSRLOG_EV_WDS_BEGIN

30 days

Windows Desktop Sharing: Stopped

7716

KLUSRLOG_EV_WDS_END

30 days

Third-party software update has been installed successfully

7694

KLNAG_EV_3P_PATCH_INSTALLED_SUCCESSFULLY

30 days

Third-party software update installation has started

7695

KLNAG_EV_3P_PATCH_INSTALL_STARTING

30 days

KSN Proxy has started. KSN availability check has completed successfully

7719

KSNPROXY_STARTED_CON_CHK_OK

30 days

KSN Proxy has stopped

7720

KSNPROXY_STOPPED

30 days

See also:

Network Agent functional failure events

Network Agent warning events

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[Topic 173727]

iOS MDM Server events

This section contains information about the events related to iOS MDM Server.

In this section

iOS MDM Server functional failure events

iOS MDM Server warning events

iOS MDM Server informational events

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[Topic 184668]

iOS MDM Server functional failure events

The table below shows the events of Kaspersky Security Center iOS MDM Server that have the Functional failure severity level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.

iOS MDM Server functional failure events

Event type display name

Event type

Default storage term

Failed to request the list of profile

PROFILELIST_COMMAND_FAILED

30 days

Failed to install the profile

INSTALLPROFILE_COMMAND_FAILED

30 days

Failed to remove the profile

REMOVEPROFILE_COMMAND_FAILED

30 days

Failed to request the list of provisioning profiles

PROVISIONINGPROFILELIST_COMMAND_FAILED

30 days

Failed to install provisioning profile

INSTALLPROVISIONINGPROFILE_COMMAND_FAILED

30 days

Failed to remove the provisioning profile

REMOVEPROVISIONINGPROFILE_COMMAND_FAILED

30 days

Failed to request the list of digital certificates

CERTIFICATELIST_COMMAND_FAILED

30 days

Failed to request the list of installed applications

INSTALLEDAPPLICATIONLIST_COMMAND_FAILED

30 days

Failed to request general information about the mobile device

DEVICEINFORMATION_COMMAND_FAILED

30 days

Failed to request security information

SECURITYINFO_COMMAND_FAILED

30 days

Failed to lock the mobile device

DEVICELOCK_COMMAND_FAILED

30 days

Failed to reset the password

CLEARPASSCODE_COMMAND_FAILED

30 days

Failed to wipe data from the mobile device

ERASEDEVICE_COMMAND_FAILED

30 days

Failed to install the app

INSTALLAPPLICATION_COMMAND_FAILED

30 days

Failed to set the redemption code for the app

APPLYREDEMPTIONCODE_COMMAND_FAILED

30 days

Failed to request the list of managed apps

MANAGEDAPPLICATIONLIST_COMMAND_FAILED

30 days

Failed to remove the managed app

REMOVEAPPLICATION_COMMAND_FAILED

30 days

Roaming settings have been rejected

SETROAMINGSETTINGS_COMMAND_FAILED

30 days

Error has occurred in the app operation

PRODUCT_FAILURE

30 days

Command result contains invalid data

MALFORMED_COMMAND

30 days

Failed to send the push notification

SEND_PUSH_NOTIFICATION_FAILED

30 days

Failed to send the command

SEND_COMMAND_FAILED

30 days

Device not found

DEVICE_NOT_FOUND

30 days

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[Topic 177141]

iOS MDM Server warning events

The table below shows the events of Kaspersky Security Center iOS MDM Server that have the Warning severity level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.

iOS MDM Server warning events

Event type display name

Event type

Default storage term

Attempt to connect a locked mobile device has been detected

INACTICE_DEVICE_TRY_CONNECTED

30 days

Profile has been removed

MDM_PROFILE_WAS_REMOVED

30 days

Attempt to re-use a client certificate has been detected

CLIENT_CERT_ALREADY_IN_USE

30 days

Inactive device has been detected

FOUND_INACTIVE_DEVICE

30 days

Redemption code is required

NEED_REDEMPTION_CODE

30 days

Profile has been included in a policy removed from the device

UMDM_PROFILE_WAS_REMOVED

30 days

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[Topic 177143]

iOS MDM Server informational events

The table below shows the events of Kaspersky Security Center iOS MDM Server that have the Info severity level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.

iOS MDM Server informational events

Event type display name

Event type

Default storage term

New mobile device has been connected

NEW_DEVICE_CONNECTED

30 days

List of profiles has been successfully requested

PROFILELIST_COMMAND_SUCCESSFULL

30 days

Profile has been successfully installed

INSTALLPROFILE_COMMAND_SUCCESSFULL

30 days

Profile has been successfully removed

REMOVEPROFILE_COMMAND_SUCCESSFULL

30 days

List of provisioning profiles has been successfully requested

PROVISIONINGPROFILELIST_COMMAND_SUCCESSFULL

30 days

Provisioning profile has been successfully installed

INSTALLPROVISIONINGPROFILE_COMMAND_SUCCESSFULL

30 days

Provisioning profile has been successfully removed

REMOVEPROVISIONINGPROFILE_COMMAND_SUCCESSFULL

30 days

List of digital certificates has been successfully requested

CERTIFICATELIST_COMMAND_SUCCESSFULL

30 days

List of installed applications has been successfully requested

INSTALLEDAPPLICATIONLIST_COMMAND_SUCCESSFULL

30 days

General information about the mobile device has been successfully requested

DEVICEINFORMATION_COMMAND_SUCCESSFULL

30 days

Security information has been successfully requested

SECURITYINFO_COMMAND_SUCCESSFULL

30 days

Mobile device has been successfully locked

DEVICELOCK_COMMAND_SUCCESSFULL

30 days

The password has been successfully reset

CLEARPASSCODE_COMMAND_SUCCESSFULL

30 days

Data has been wiped from the mobile device

ERASEDEVICE_COMMAND_SUCCESSFULL

30 days

App has been successfully installed

INSTALLAPPLICATION_COMMAND_SUCCESSFULL

30 days

Redemption code has been successfully set for the app

APPLYREDEMPTIONCODE_COMMAND_SUCCESSFULL

30 days

The list of managed apps has been successfully requested

MANAGEDAPPLICATIONLIST_COMMAND_SUCCESSFULL

30 days

Managed app has been removed successfully

REMOVEAPPLICATION_COMMAND_SUCCESSFULL

30 days

Roaming settings have been successfully applied

SETROAMINGSETTINGS_COMMAND_SUCCESSFUL

30 days

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[Topic 177142]

Exchange Mobile Device Server events

This section contains information about the events related to an Exchange Mobile Device Server.

In this section

Exchange Mobile Device Server functional failure events

Exchange Mobile Device Server informational events

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[Topic 184669]

Exchange Mobile Device Server functional failure events

The table below shows the events of Kaspersky Security Center Exchange Mobile Device Server that have the Functional failure severity level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.

Exchange Mobile Device Server functional failure events

Event type display name

Event type

Default storage term

Failed to wipe data from the mobile device

WIPE_FAILED

30 days

Cannot delete information about mobile device connection to mailbox

DEVICE_REMOVE_FAILED

30 days

Failed to apply the ActiveSync policy to the mailbox

POLICY_APPLY_FAILED

30 days

Application operation error

PRODUCT_FAILURE

30 days

Failed to modify the state of ActiveSync functionality

CHANGE_ACTIVE_SYNC_STATE_FAILED

30 days

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[Topic 177203]

Exchange Mobile Device Server informational events

The table below shows the events of Kaspersky Security Center Exchange Mobile Device Server that have the Info severity level.

You can view the full list of events that can be generated by an application on the Event configuration tab in the application policy.

Exchange Mobile Device Server informational events

Event type display name

Event type

Default storage term

New mobile device has connected

NEW_DEVICE_CONNECTED

30 days

Data has been wiped from the mobile device

WIPE_SUCCESSFULL

30 days

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[Topic 177204]