Contents
What to do if file access is blocked
Kaspersky Endpoint Security blocks access to infected files and applications. If a file is infected, it must be disinfected before you can access it.
- In the menu bar, choose Protection > Detected Objects.
The Detected Objects window opens.
- In the Detected Objects section, click
next to the required file and choose Disinfect.
The application starts disinfecting the selected object. While disinfection is in progress, the application shows a dialog where you can choose the action to take on the object.
Disinfect all detected objects
- In the menu bar, choose Protection > Detected Objects.
The Detected Objects window opens.
- In the Detected Objects section, click Disinfect All.
The application starts disinfecting detected objects. While disinfection is in progress, the application shows a notification window where you can choose the action to take on the object. If you select the Apply to all checkbox in the notification window when choosing an action, the application applies the same action to all files of this type.
If you know for sure that the files being blocked by File Threat Protection are safe, you can include them in Trusted Zone.
Page top