Restore a file that has been deleted or disinfected by the application
Important: It is not recommended that you restore backup copies of files unless restoring is absolutely necessary, because doing so could lead to an infection of your computer.
Sometimes it is not possible to save files in their entirety during the disinfection process. If a disinfected file contained important information that is partly or completely inaccessible following disinfection, you can attempt to restore the original file from its backup copy.
Restore a file that has been deleted or modified by the application during disinfection
- Open the main application window.
- On the navigation panel in the upper part of the main application window, click the
button.The Reports window opens.
- In the left pane of the Reports window, select Backup.
The list of backed up files is displayed in the right pane of the window.
- In the list, select the backup copy of the file you want to restore and click the Restore button.
A window for specifying the file name, tag, and folder to which the file will be restored opens. By default, the original file name and location are already specified.
- Specify the file name and folder to which the file will be restored.
- Click the Save button.
The application restores the file to the specified location with the specified name.
You need to scan the file for viruses immediately after restoring it. It is possible that the object can be disinfected using updated databases without becoming corrupted.