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Manage licenses and subscriptions
You have to renew the license if the license associated with the active key has expired and no reserve key has been added. When the license expires, the application continues to operate with limited functionality (updates, Kaspersky Security Network and FileVault disk encryption via Kaspersky Security Center become unavailable). You can still use all application components and run virus scans, but only with the anti-virus databases that were installed before the license expired.
Important: When your anti-virus databases are out of date, your computer is at increased risk of infection.
- Open the main application window and click the
button.The Licensing window opens.
- In the Licensing window, click the Renew button.
A webpage opens, with information on renewing your license through the Kaspersky Lab online store or Kaspersky Lab partners. When you renew a license via an online store, an activation code for Kaspersky Endpoint Security is sent to the email address specified in the order form after you complete the payment.
When you use the application under subscription, Kaspersky Endpoint Security automatically contacts the activation server at specific intervals until your subscription expires.
If you use the application under an unlimited subscription, Kaspersky Endpoint Security renews your subscription without requiring any action from you.
If you use the application under a limited subscription and the grace period for renewing the subscription is over, Kaspersky Endpoint Security notifies you of this and stops trying to automatically renew the subscription and updating the application databases.
You can renew your subscription manually by contacting the vendor that sold you Kaspersky Endpoint Security.
- Open the main application window and click the
button.
The Licensing window opens.
- In the Licensing window, click the Visit Service Provider Website button.
The website of your service provider opens.
Your subscription status may become out of date. In this case, you need to manually update the status of your subscription. If you do not have a current subscription, Kaspersky Endpoint Security stops updating the application databases.
- Open the main application window and click the
button.
The Licensing window opens.
- In the Licensing window that opens, click the Verify Subscription Status button.