Kaspersky Endpoint Security for Mac
10.2.1
English

Contents

[Topic kes100327]

Open and quit the application

As soon as you complete installation of Kaspersky Endpoint Security, the application starts automatically and the application icon appears in the menu bar.

Open Kaspersky Endpoint Security

In the menu bar, click the application icon and choose Kaspersky Endpoint Security.

Quit Kaspersky Endpoint Security

In the menu bar, click the application icon and choose Quit.

When you quit the application, the application process is removed from computer memory.

Important: After you quit Kaspersky Endpoint Security, the computer is no longer protected and may become infected, which puts your data at risk of being loss.

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[Topic kes58262]

View the status of computer protection

The protection status indicator, which is shaped like a computer and located in the main application window, informs you about computer protection problems. Depending on the status of computer protection, the color of the indicator can change. If Kaspersky Endpoint Security detects any security threats, a message about threats appears in the main application window and the indicator changes color.

The indicator color can change in the following ways:

  • Green. Your computer is appropriately protected.

    A green indicator signifies that anti-virus databases are up to date and all application components have been configured as recommended by Kaspersky Lab. No malicious objects have been detected, or any detected malicious objects have been neutralized.

  • Yellow. The level of computer protection is reduced.

    A yellow indicator signifies that Kaspersky Endpoint Security is aware of a problem. Such problems include, for example, minor deviations from the recommended protection settings or slightly outdated application databases.

  • Red. Your computer is at risk of infection.

    A red indicator signifies that there are dangerous problems that may lead to the infection of your computer and loss of data. For example, the anti-virus application databases are extremely out of date, the application is not activated, or malicious objects have been detected.

    It is recommended to fix problems and deal with security threats as soon as possible.

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[Topic kes58282]

Disable and resume computer protection

By default, Kaspersky Endpoint Security starts after the operating system starts up, and protects your computer until it is turned off. All protection components (File Anti-Virus, Web Anti-Virus, and Network Attack Blocker) are enabled and running.

You can disable protection completely or disable specific protection components.

Important: Kaspersky Lab strongly advises against disabling protection or protection components, because disabling them may lead to infection of your computer and data loss.

When computer protection is disabled:

  • The application icon in the menu bar is inactive.
  • The protection status indicator in the main application window is red.

When one or more protection components are disabled, the protection status indicator is red or yellow.

Note: Disabling or pausing protection components does not affect virus scan tasks or the update task.

You can disable/resume computer protection in one of the following ways:

  • From the application icon
  • From the application preferences window

Disable/resume computer protection from the application icon

In the menu bar, click the application icon and choose Turn Protection Off/Turn Protection On.

Disable/resume computer protection from the application preferences window

  1. Open the main application window.
  2. On the navigation panel in the upper pane of the main application window, click the button.

    The application preferences window opens.

  3. On the Protection tab, in the General section, deselect/select the Enable protection checkbox.

Important: If you have disabled computer protection, it will not be re-enabled automatically when Kaspersky Endpoint Security starts again. You have to re-enable computer protection manually.

Disable a protection component

  1. Open the main application window.
  2. On the navigation panel in the upper pane of the main application window, click the button.

    The application preferences window opens.

  3. On the Protection tab, in the <component name> section, deselect the Enable <component name> checkbox.

Important: If you disable a protection component, it will not be re-enabled automatically when Kaspersky Endpoint Security starts again. You have to re-enable the protection component manually.

Enable a protection component

  1. Open the main application window.
  2. On the navigation panel in the upper pane of the main application window, click the button.

    The application preferences window opens.

  3. On the Protection tab, in the <component name> section, select the Enable <component name> checkbox.

To enable computer protection or protection components, you can also use Protection Center. Disabling computer protection or disabling protection components puts your computer at much higher risk of infection. This is why Protection Center informs you when computer protection is disabled.

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[Topic kes58285]

Perform scan tasks

The default Full Scan task is included in Kaspersky Endpoint Security. While running this task, the application scans memory, startup objects, and all internal drives of the computer for viruses and other malware.

Perform a full computer scan

  1. Open the main application window and click  .

    The Virus Scan window opens.

  2. In the Virus Scan window, click the  Full Scan button.

A full scan of the computer starts.

The default Quick Scan task is included in Kaspersky Endpoint Security. While running this task, the application scans the critical areas of the computer (memory, startup objects, and system folders) for viruses and other malware.

Perform a quick computer scan

  1. Open the main application window and click  .

    2. The Virus Scan window opens.

  2. In the Virus Scan window, click the  Quick Scan button.

A quick scan of the computer starts.

If you want to scan an individual object (such as an internal drive, folder, file, or removable drive) for viruses and other malware, you can run the Custom Scan task.

Scan a selected item

Drag a selected item to the application icon in the Dock.

Scan an object from the drop-down list of default custom scan objects

  1. Open the main application window and click  .

    2. The Virus Scan window opens.

  2. Click the Custom Scan button.

    A drop-down list where you can select objects to scan opens.

  3. In the drop-down list, select an object that you want to scan (for example, All Removable Drives).

The scan of the selected object starts.

You can view the results of completed scan tasks in the Reports window.

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[Topic kes58772]

Use Protection Center

Protection Center is a Kaspersky Endpoint Security feature that helps you analyze and fix problems and computer security threats.

Open Protection Center

Open the main application window and click the Show Details button.

In Protection Center, you can view a list of current problems and security threats. For each problem or threat, Kaspersky Endpoint Security suggests actions that you can perform to resolve the problem or threat. For example, if Kaspersky Endpoint Security detects infected files on the computer, you can click Disinfect. If the anti-virus databases are out of date, you can click Update. You can fix a problem or neutralize a threat immediately or later.

Fix a problem or neutralize a threat immediately

Click the button with the name of a recommended action to fix the problem or neutralize the threat.

The application performs the selected action.

If you close Protection Center without neutralizing dangerous threats, the protection status indicator in the main application window remains red to remind you of these threats.

In Protection Center, you can also view Kaspersky Endpoint Security recommendations and update task progress.

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[Topic kes58281]

Configure the automatic start of a scheduled virus scan task

You can create a schedule for starting the Quick Scan and Full Scan tasks. Kaspersky Endpoint Security automatically scans the entire computer or critical areas of the computer in accordance with the configured schedule.

Configure the automatic start of a scheduled virus scan task

  1. Open the main application window.
  2. On the navigation panel in the upper pane of the main application window, click the button.

    The application preferences window opens.

  3. On the Virus Scan tab, select the name of the virus scan task in the task list on the left.
  4. In the Schedule section, select the checkbox corresponding to the desired start frequency and time for the selected virus scan task.
  5. Click the Schedule button and configure the virus scan task frequency and time.
  6. Click the Save button to save changes made to the virus scan task schedule.

You can view virus scan task results in the application reports window.

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[Topic kes24613]

What to do if file access is blocked

Kaspersky Endpoint Security blocks access to infected files and applications. If a file is infected, it must be disinfected before it can be accessed.

Disinfect detected objects

  1. Open the main application window.
  2. On the navigation panel in the upper part of the main application window, click the button.

    3. The Reports window opens.

  3. In the left pane of the Reports window, select Detected objects.

    The Active group in the right pane of the window displays a list of detected objects with their respective statuses. You can expand the list of objects by clicking the button.

  4. Disinfect all or one of the detected objects:
    • To disinfect all detected objects, click the Disinfect All button.

      The application starts disinfecting detected objects. While object disinfection is in progress, the application shows a notification window where you can choose the action to be taken on the object. If you select the Apply to all checkbox in the notification window after choosing the action to be taken on the object, the application applies this action to all files of this type.

    • To disinfect one of the infected objects detected, select this object in the list and click the Disinfect button.

      The application starts disinfecting the selected object. While object disinfection is in progress, the application shows a notification window where you can choose the action to be taken on the object.

If you know for sure that File Anti-Virus is blocking files that can't harm your computer, you can include them in Trusted Zone.

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[Topic kes58779]

Update application databases

Kaspersky Lab updates Kaspersky Endpoint Security application databases by using update servers. Kaspersky Endpoint Security downloads updates from Kaspersky Lab update servers, which are Kaspersky Lab HTTP servers where Kaspersky Endpoint Security updates are regularly published.

Note: An Internet connection is required to download updates from the update servers.

By default, Kaspersky Endpoint Security periodically checks for updates on Kaspersky Lab update servers. If a set of the latest updates is available on a server, Kaspersky Endpoint Security downloads the updates in the background and installs them on your computer.

Start an update of Kaspersky Endpoint Security

  1. Open the main application window and click .

    The Update window opens.

  2. Click the Update button.

You can view the results of completed update tasks in the Reports window.

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[Topic kes58769]

Restore a file that has been deleted or disinfected by the application

Important: It is not recommended that you restore backup copies of files unless restoring is absolutely necessary, because doing so could lead to an infection of your computer.

Sometimes it is not possible to save files in their entirety during the disinfection process. If a disinfected file contained important information that is partly or completely inaccessible following disinfection, you can attempt to restore the original file from its backup copy.

Restore a file that has been deleted or modified by the application during disinfection

  1. Open the main application window.
  2. On the navigation panel in the upper part of the main application window, click the button.

    The Reports window opens.

  3. In the left pane of the Reports window, select Backup.

    The list of backed up files is displayed in the right pane of the window.

  4. In the list, select the backup copy of the file you want to restore and click the Restore button.

    A window for specifying the file name, tag, and folder to which the file will be restored opens. By default, the original file name and location are already specified.

  5. Specify the file name and folder to which the file will be restored.
  6. Click the Save button.

The application restores the file to the specified location with the specified name.

You need to scan the file for viruses immediately after restoring it. It is possible that the object can be disinfected using updated databases without becoming corrupted.

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[Topic kes58770]

View the application operation report

Information about events related to File Anti-Virus, Web Anti-Virus, Network Attack Blocker, virus scan, or update tasks is displayed in the reports window.

Open the reports window

  1. Open the main application window.
  2. On the navigation panel in the upper part of the main application window, click the button.

    The Reports window opens.

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[Topic kes96813]

What to do if notification windows appear

Application notifications, in the form of notification windows, inform you of application events that require your attention.

If a notification appears on the screen, select one of the suggested options. The optimal option is the one that is set as the default option by Kaspersky Lab experts.

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[Topic kes58777]